Troubleshooting - D-Link DSL-124 Quick Installation Manual

CONFIGuRATION
CONFIGURE USING THE BUILT-IN WEB INTERFACE
Admin Password:
Log In

TROuBLESHOOTING

1. HOW DO I RESET MY DSL-124 MODEM ROUTER TO THE FACTORY DEFAULT
SETTINGS?
- Ensure the modem router is powered on.
- Use an unfolded paperclip to press and hold the reset button on the bottom of the device for
more than 5 seconds until all the front LEDs turn on. The modem router will reset to the factory
defaults and begin rebooting.
Note: Resetting the modem router to the factory defaults will erase the current configuration
settings. To reconfigure your settings, log in to the modem router as outlined above, then run the
Setup Wizard.
2. HOW DO I ADD A NEW WIRELESS CLIENT OR PC IF I HAVE FORGOTTEN MY
WI-FI NAME (SSID) OR WI-FI PASSWORD?
- Use the web-based user interface to check or choose your wireless settings.
- Make sure you write down these settings so that you can enter them for each wireless. The
back of this document features an area to record this important information.
- If your device supports WPS, you may press the WPS button on the side of the modem router
for approximately 5 seconds to begin the WPS pairing process. Refer to your wireless device's
documentation for information on how to pair a device using WPS.
3. WHY CAN'T I GET AN INTERNET CONNECTION USING DSL?
- If you are replacing a DSL modem or combination DSL modem router, make sure to completely
disconnect and power off your existing equipment. Connect your DSL-124 to the wall jack which
worked with your previous DSL modem.
- Verify that the BROADBAND LED is lit solid green. If it isn't, please contact your ISP to make
sure the service has been connected and enabled by your ISP.
- If the BROADBAND LED is lit solid green, but the INTERNET LED is lit solid red or off, or you
are having trouble with the Setup Wizard, make sure that the username, password, and other
information provided by your ISP are correct.
- If you are still having trouble, you may need to contact your ISP for additional Bring Your Own
Device (BYOD) configuration steps. Refer to the product manual, available at
support.dlink.com for additional configuration help.
4
To configure your DSL-124, open a supported web browser on A
connected computer and enter the default IP address 192.168.1.1
into the address bar, and follow the onscreen instructions. If
prompted, the default user name is admin and the default password
is admin.
DSL-124