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MODEL / MODELO / MODÈLE:
20HM6007-C240
INSERT MODEL / MODELO INSERTO / MODÈLE IPOÊLE:
20QI071ARA
Español P.12
Français P.22
www.tsicustomerservice.com
1-800-318-9373
Twin-Star International, Inc; Delray Beach, FL 33445
Made in China • Printed in China • Fabricado en China • Impreso en China • Fabriqué en China • Imprimé en Chine
A392
www.tsicustomerservice.com
1

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Summary of Contents for Duraflame 20QI071ARA

  • Page 1 MODEL / MODELO / MODÈLE: 20HM6007-C240 INSERT MODEL / MODELO INSERTO / MODÈLE IPOÊLE: 20QI071ARA Español P.12 Français P.22 www.tsicustomerservice.com 1-800-318-9373 Twin-Star International, Inc; Delray Beach, FL 33445 Made in China • Printed in China • Fabricado en China • Impreso en China • Fabriqué en China • Imprimé en Chine A392 www.tsicustomerservice.com...
  • Page 2: Getting Started

    To get started, download the Iris app from either the App Store (iOS) or from Google Play (Android) and create an account. Once in your Iris account, click the “+” icon in the upper right hand corner, select the Duraflame heater from the list and follow the in-app instructions to connect your heater.
  • Page 3: Important Instructions

    IMPORTANT INSTRUCTIONS When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electrical shock, and injury to persons including the following: 1. Read all instructions before using this appliance. 2. This appliance is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. If provided, use handles when moving this appliance.
  • Page 4: Operation Instructions

    OPERATION INSTRUCTIONS Display Control Panel The heater can be operated by either the remote control or the control panel. Remote Indicator Power Timer ECO Mode Temperature A392 www.tsicustomerservice.com...
  • Page 5 OPERATION INSTRUCTIONS FUNCTION ICON DESCRIPTION POWER The power button supplies power to all of the functions of the fireplace. The power button will put the insert in a standby mode. This will turn off all functions at once but will hold the settings in the memory. By pressing the Power button again the unit will turn on at the same settings.
  • Page 6 OPERATION INSTRUCTIONS FUNCTION ICON DESCRIPTION This product is equipped with a safer Plug; an advanced safety device that helps detect electrical fires caused from faulty outlets. SAFER PLUG Overloading of outlet, adapters and surge protectors may cause overheating, damage, and increase risk of fires. Safer Plug continuously monitors the temperature in the plug and outlet and will turn off the heater to prevent unsafe outlet overheating.
  • Page 7: Troubleshooting

    TROUBLESHOOTING Problem Root Cause Corrective Action Display shows “ ” The thermostat sensor is Unplug the heater, remove the back panel of the heater and check that the broken or disconnected. thermostat is plugged into the main circuit board. If this does not solve the problem contact customer service.
  • Page 8: Care And Maintenance

    TROUBLESHOOTING Problem Root Cause Corrective Action Iris indicator light double Follow the pairing instructions in getting started or choose to not pair to an Iris In pairing mode. flashing. hub. After 10 minutues the pairing mode will stop. To begin pairing again unplug the heater then plug back in and it will be in Iris indicator light not lit.
  • Page 9: Parts List

    PARTS LIST Part Part Name Part Number Control Panel Circuit Board Y15-S173-P32 Main Circuit Board Y15-S173-P15 Remote Control P118 A392 www.tsicustomerservice.com...
  • Page 10: Fcc/Ic Information

    FCC/IC INFORMATION Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void user’s authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to part 15 of the FCC Rules.
  • Page 11: Year Limited Warranty

    3-YEAR LIMITED WARRANTY The manufacturer warrants that your new Electric Heater is free from manufacturing and material defects for a period of three years from date of puchase, subject to the following conditions and limitations. 1. Install and operate this Electric Appliance in accordance with the installation and operating instructions furnished with the product at all times.

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20hm6007-c240

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