Plugwise Anna Manual page 8

Environment.
Old electrical and electronic appliances very often contain valuable
materials. Therefore, never dispose discarded appliances with normal
household waste. Hand your old appliances in at the municipal
collection points for electrical and electronic equipment.
Contact.
Having trouble?
Please visit our website at www.plugwise.com/anna.
Here you will find handy tips and instructions.
You can also fill in the contact form:
www.plugwise.com/technical-contact
Still having difficulties?
You can always call us on workdays
between nine (09.00h) and five (17.00h)
+31(0) 88 24 33 033.
How do I set up the help desk connection?
To be of the best possible service to you, you can temporarily use
the Smile to set up a help desk connection so that Plugwise help
desk staff and developers can view your environment directly
together with you to determine the problem. Press six times in quick
succession the black button on the Smile. This establishes a 48-hour
connection. Contact the help desk in advance, so we know that you
are establishing the help desk connection.