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Discover Anna.
Manual PW version 2.0

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Summary of Contents for Plugwise Anna

  • Page 1 Manual Discover Anna. Manual PW version 2.0...
  • Page 2 Hello Anna. Before there were thermostats. Now there is Anna. Anna works for you and does what she is supposed to do: create a comfortable indoor environment. This manual explains how to use Anna. Visit www.plugwise.com/anna for additional tips and frequently asked questions.
  • Page 3 Click on the icon to read the message. Anna’s screen will automatically turn off when no one is nearby. Anna can sense your presence up to 30 cm away. The screen will automatically light up when Anna senses someone around.
  • Page 4 Setting Anna. You can control Anna at the wall by touching the three parts of the metal brim. By briefly touching the upper side, you can change the status. By touching the upper side longer, you can turn the schedule on or off.
  • Page 5 Adjusting the Anna settings. Anna has an infrared sensor making it possible for Anna to sense that you are standing in front of it. Anna can sense your presence up to 30 cm away: The screen then automatically lights up.
  • Page 6 The screen will then turn blue again. “Smile not found”. When the Smile is no longer able to communicate with Anna, the screen will turn red and the text ‘Smile not found’ will be displayed. You cannot reach Anna through the app or the HTML interface.
  • Page 7 You can clean Anna by wiping it with a dry soft cloth. Power failure Following a power failure, Anna should automatically reactivate itself; Anna’s clock will be synchronised, provided internet access is available. Ventilation Keep the ventilation openings at the back of Anna open and free from dust.
  • Page 8 How do I set up the help desk connection? To be of the best possible service to you, you can temporarily use the Smile to set up a help desk connection so that Plugwise help desk staff and developers can view your environment directly together with you to determine the problem.
  • Page 9 EU Declaration of Conformity Plugwise B.V. hereby declares that this Anna / Anna 230 is in compliance with the essential requirements and other relevant provisions of European Directives. A copy of the EU declaration of Conformity is available at https://www.plugwise.com/certification-security.