LG 55SM5KD-B User Manual
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LG 55SM5KD-B User Manual

55" full hd commercial digital signage (monitor signage)
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USER MANUAL
LG Digital
Signage
(MONITOR SIGNAGE)
Please read this manual carefully before operation and retain it for future
reference.
webOS 3.2
www.lg.com

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Summary of Contents for LG 55SM5KD-B

  • Page 1 USER MANUAL LG Digital Signage (MONITOR SIGNAGE) Please read this manual carefully before operation and retain it for future reference. webOS 3.2 www.lg.com...

  • Page 2: Table Of Contents

    CONTENTS SETTINGS ........4 - Display .................21 Picture Mode - Home ..................4 Aspect Ratio Global Buttons Rotation Dashboard Expert Controls Content Manager - Sound ...................27 - Ez Setting ................5 Sound Mode Video Wall Sound Out On/Off Scheduler Audio Out SI Server Setting Volume Increase Amount Server Setting AV Sync.
  • Page 3 CONTENT MANAGER ....32 - Web Login ................32 - Content Manager ............32 Player Schedules Template - Group Manager 2.0 ............39 - ScreenShare ..............42 MANAGEMENT TOOLS ....43 - Control Manager ............43 Picture ID ................44 TOUCH ........45 - Touch Assistive Menu ..........45 IR CODE ........

  • Page 4: Settings

    NOTE • Software-related content may be changed without prior notice due to upgrades of the product functions. • Some features described in the User Manual may not be supported in certain models. • SNMP 2.0 is supported. SETTINGS Home Global Buttons •...

  • Page 5: Ez Setting

    Ez Setting Video Wall Ez Setting Video Wall Set Video Wall options to create a wide visual canvas. • Tile Mode: Turn Tile Mode on or off. • Tile Mode Setting: Display a single integrated screen on multiple Signage monitors. •...

  • Page 6: Fail Over

    Fail Over Ez Setting Fail Over This feature enables automatically switching to other input sources in order of priority if the primary signal is interrupted. It also enables the automatic playback of the content stored on your device. • On/Off: Turns Fail Over on or off. Input Priority: Set the priority of input sources for fail over.

  • Page 7: Fail Over

    NOTE • If the status regarding any of the following items changes or becomes abnormal, a status message can be sent. - 1. Temp. Sensor: If the set reaches a dangerous temperature, its current temperature is recorded, and an email containing such information is sent.

  • Page 8: Play Via Url

    Play via URL Ez Setting Play via URL Play content you want to play automatically through the built-in web browser. • URL Loader: Turns Play via URL on or off. • Set URL: Enter the URL address to display automatically. •...

  • Page 9: Multi Screen

    Multi Screen Ez Setting Multi Screen This feature allows you to view multiple external inputs and videos on a single screen. NOTE • After entering multi-screen mode, the screen may flicker and the picture may appear abnormal on certain devices while the optimal resolution is selected automatically.

  • Page 10: General

    General Language General Language You can select the menu language to be displayed on the screen. • Menu Language: Sets the language of your Signage monitor. • Keyboard Language: Sets the language of the keyboard displayed on the screen. System Information General System Information This feature displays information such as the device name, software version, and storage space.

  • Page 11: Power

    Power General Power No Signal Power Off (15 Min) Set whether to use the 15 Min Auto Off feature. • You can set this option to On or Off. • If you set this feature to On, the product turns off when it has remained in No Signal status for 15 minutes. •...

  • Page 12: Power

    PM Mode • Power Off(Default): Sets the normal DC off mode. Sustain Aspect Ratio: Identical to normal DC off mode except that the Switching IC remains on. On some models, • this applies only to a specific input mode (DisplayPort) and has the same effect as Screen Off Always in other input modes.

  • Page 13: Network

    Network General Network Wired Connection (Ethernet) • Wired Connection: Connects the monitor to a local area network (LAN) via the LAN port and configures wired network settings. Only wired network connections are supported. After setting up a physical connection, the display will automatically connect without any adjustments on most networks. A small number of networks may require the display settings to be adjusted.

  • Page 14: Network

    SoftAP If you set up a SoftAP, you can connect many devices via a Wi-Fi connection without a wireless router and use wireless Internet. • You must have an Internet connection. • The SoftAP and ScreenShare features cannot be used at the same time. •...

  • Page 15: Power

    For details, contact your ISP. • LG is not responsible for any malfunction of the display or Internet connection failures due to communication errors/ malfunctions associated with your Internet connection or other connected equipment.

  • Page 16: Network

    Tips for When Configuring Wireless Network Settings • The wireless network may be affected by interference from a device that uses 2.4 GHz frequency, such as a wireless telephone, Bluetooth device or microwave. Interference may also be caused by a device that uses 5 GHz frequency such as Wi-Fi devices.

  • Page 17: Safety Mode

    Safety Mode General Safety Mode ISM Method If a still image is displayed on the screen for an extended period of time, image sticking can occur. The ISM method is a feature that prevents image sticking. Screen Fault Detection • The screen fault detection feature determines whether there is an abnormality at the end of screen;...

  • Page 18: Expert Controls

    This option enables BLE Beacon, one of Bluetooth 4.0's features. • Beacon Mode (On/Off Toggle): enables the Beacon feature. • The LG Beacon/iBeacon/Eddystone Type Beacon features are supported. • LG Beacon/iBeacon - Beacon UUID (hex): Set the UUID. 1. Field1: 4byte hex value (8 digits) 2.

  • Page 19: Power

    OPS Control • OPS Power Control: This feature enables you to control the power of the OPS as you turn on/off the display. - Disable: Disable OPS Power Control. - Sync (On): Synchronize the monitor's power status only when the monitor is on. - Sync (On/Off): Synchronize the monitor's power status with the OPS.
  • Page 20 SIMPLINK Setup • When the SIMPLINK Setup is set to On, you can use the SIMPLINK provided by LG Signage. Device ID: Set the ID of the device connected via CEC wiring. You can choose a value between All and E.

  • Page 21: Display

    Display Picture Mode Display Picture Mode Mode This feature enables you to choose the optimal picture mode for your installation environment. • Mall/QSR, Transportation, Education, Gov./Corp., Game, and Photo: Display the picture optimally for your installation environment. • Normal: Display the picture at normal contrast, brightness, and sharpness. APS: Adjust the screen brightness to reduce power consumption.

  • Page 22: Expert Controls

    Customize • Backlight/OLED Light: Adjust the brightness of the screen by adjusting the brightness of the backlight. The closer the value is to 100, the brighter the screen is. • Contrast: Adjust the difference between the light and dark areas of the picture. The closer the value is to 100, the greater the difference is.
  • Page 23 • Picture Option: Customize the picture options. - Noise Reduction: Remove randomly popping dots to make the picture look clearer. - MPEG Noise Reduction: Reduce the noise generated in the process of creating a digital video signal. - Black Level: Adjust the brightness and contrast of the screen by adjusting the black level of the screen. - Real Cinema: Optimize the video image for a cinematic look.

  • Page 24: Aspect Ratio

    Aspect Ratio Display Aspect Ratio This feature enables you to change the picture size to view the picture at its optimal resolution. • Full Wide: Stretch the picture to fill the screen. • Original: Display the picture at its original resolution. Rotation Display Rotation...

  • Page 25: Expert Controls

    Expert Controls Display Advanced Setting UHD Deep Color If you connect an HDMI, DP, or OPS device to one of the Deep Color adjustable ports, you can select between UHD Deep Color On (6G) or Off (3G) in the UHD Deep Color settings menu. If a compatibility issue occurs with a graphics card when the Deep Color option is set to On at 3840 x 2160 @ 60 Hz, set the Deep Color option back to Off.
  • Page 26 Adjust (RGB-PC) This feature enables you to configure the PC display options in RGB mode. Set Automatically: Automatically adjust the screen position, time, and phase. The image displayed on the screen can • be unstable for a few seconds in the process of the configuration. •...

  • Page 27: Sound

    Sound Sound Mode Sound Sound Mode Sound Mode The best sound quality will be selected automatically depending on the video type currently being watched. • Standard: This sound mode works well for content of all types. • Cinema: Optimize sound for watching movies. •...

  • Page 28: Sound Out

    Some recently connected devices may automatically attempt to reconnect to the Signage monitor when it is turned • It is recommended that you set LG audio devices that support LG Sound Sync to LG TV mode or LG Sound Sync mode before connecting.

  • Page 29: Audio Out

    External Speaker: Adjust the sync between video and audio coming from external speakers, such as those connected to the digital audio output port, LG audio equipment, or headphones. Moving closer to – speeds up the audio output, while moving closer to + slows down the audio output, compared to the default value.

  • Page 30: Admin

    Admin Lock Mode Admin Lock Mode Home Dashboard Lock This feature enables you to restrict changes made to dashboard lock settings on the Home screen. USB Lock This feature enables you to configure the USB lock feature so that settings or content cannot be changed. OSD Lock This feature enables you to configure the OSD lock feature so that settings or content cannot be changed.

  • Page 31: Change Pin Code

    Change PIN Code This feature enables you to set the password you use to enter the Installation menu. Enter a new 4-digit password. Enter the same password again in the Confirm Password field for confirmation. Enterprise Settings • Enter your company account code to apply the corresponding enterprise settings. •...

  • Page 32: Content Manager

    CONTENT MANAGER Web Login • Different features are supported depending on the product. This Signage product comes with a feature that enables you to access it on your PC or mobile device. - Content Manager, Group Manager 2.0, Control Manager, Log Out, Change Password menus are provided. •...
  • Page 33 Delete Select your desired type of content from the tab on the left and click Delete in the upper right-hand corner of the screen. Select the content you wish to delete. Click Delete in the upper right-hand corner of the screen. You can see that the content has been deleted.

  • Page 34: Schedules

    Schedules (Scheduler) The Content Manager app's scheduler feature enables certain content to be played at a scheduled time through a playlist or external input. Creating a Schedule Click New Schedule in the upper right-hand corner of the screen. Choose between Playlist and Input Source. 1) If you have selected Playlist, select the playlist you wish to schedule the playback of.
  • Page 35 Deleting a Schedule Click Delete in the upper right-hand corner of the screen. Select the schedules you wish to delete. Click Delete. Check that the schedules have been deleted. Calendar View When you have registered schedules, click Calendar View. You can see that the schedules registered are displayed in the form of a timetable. Template (Template) The Content Manager app's editor feature enables you to add your desired templates.
  • Page 36 Supported Photo & Video Files NOTE • Subtitles are not supported. Supported video codecs Extension Codec .asf, .wmv Video VC-1 Advanced Profile (except for WMVA), VC-1 Simple and Main Profiles Audio WMA Standard (excluding WMA v1/WMA Speech) .avi Video Xvid (excluding 3 warp-point GMC), H.264/AVC, Motion Jpeg, MPEG-4 Audio MPEG-1 Layer I, II, MPEG-1 Layer III (MP3), Dolby Digital, LPCM, ADPCM, .mp4, .m4v, .mov...
  • Page 37 Tips for using USB storage devices • Only USB storage devices are recognized. • USB storage devices connected to the monitor through a USB hub may not work properly. • USB storage devices that use an automatic recognition program may not be recognized. •...
  • Page 38 • If your USB storage device has multiple partitions, or if you use a USB multi-card reader, you can use up to four partitions or USB memory devices. • If a USB storage device is connected to a USB multi-card reader, its volume data may not be detected. •...

  • Page 39: Group Manager 2.0

    Group Manager 2.0 This feature enables you to group together multiple monitor sets on a single network into the same group and to distribute content (schedules and playlists) or copy setting data on a group basis. This feature has two modes, Master and Slave, and it can access the browser on your PC or mobile device.

  • Page 40: Group Management

    (Group Management) • Creating a New Group 1. Click Add New Group. 2. Enter a group name. 3. Click Add Device, select the devices you wish to add to the group, and add them. 4. Click Done, and you will see that a new group has been created. •...
  • Page 41 Data Cloning Select your desired group and click Clone. Check that the data have been copied on the slave sets. Content Distribution Select the type of content you wish to distribute (Schedules or Playlists). Select the content you wish to distribute. Select the group to which you wish to distribute the content and click Distribute.

  • Page 42: Screenshare

    Devices on your laptop. Click Add Device in the top center of the screen, and then you will see a list of nearby WiDi-capable LG Signage monitors. From the list of detected Signage monitors, select one you wish to connect to and click Connect.

  • Page 43: Management Tools

    MANAGEMENT TOOLS Control Manager Control and check the status of the display through the Web browser. This function is available for PCs and mobile devices. Different features are supported depending on the product. Function • Dashboard: Display a summary of the product's status and provides links to each page. Display and Sound: Provides features such as Screen Brightness, Sound, Input, and Reboot.

  • Page 44: Picture Id

    Picture ID AUDIO (RGB/DVI) RS-232C OUT RS-232C OUT RS-232C OUT Picture ID is used to change the settings of a specific set (display) using a single IR receiver for multi-vision. Communication is possible between a monitor with an IR receiver and other monitors using RS-232C cables. Each RS-232C IN RS-232C IN RS-232C IN...

  • Page 45: Touch

    TOUCH Touch Assistive Menu This touch-exclusive feature allows the user to configure settings without a remote control. Touching the screen for a certain period of time or pressing the Touch Assistive Menu local key brings up the Touch Assistive Menu on the screen. Different features are supported depending on the product.

  • Page 46: Ir Code

    IR CODE • All models do not support the HDMI/USB function. • Some key codes may not be supported depending on the model. Code (Hex) Function Remarks Remote control button (Power) MONITOR ON Remote control button MONITOR OFF Remote control button (Energy Saving Mode) Remote control button INPUT (Select input)
  • Page 47 Code (Hex) Function Remarks (Settings/Menu) Remote control button Auto Configuration Remote control button (Up) Remote control button (Down) Remote control button Remote control button (Right) (Left) Remote control button Remote control button (OK) (BACK) Remote control button Tile Remote control button Exit Remote control button Picture ID On (red)

  • Page 48: Controlling Multiple Products

    CONTROLLING MULTIPLE PRODUCTS • This only applies to certain models. Use this method to connect several products to a single PC. You can control several products at a time by connecting them to a single PC. In the Option menu, the Set ID must be between 1 and 1000 without being duplicated. Connecting cables •...

  • Page 49: Communication Parameter

    Communication Parameter NOTE • When using 3-wire connections (non-standard), an IR Baud Rate: 9600 bps daisy chain cannot be used. Data Length: 8 bits • Be sure to only use the provided gender to connect Parity Bit: None properly. Stop Bit: 1 bit •...

  • Page 50: Command Reference List

    Command Reference List Command Data (Hexadecimal) Power 00 to 01 Select input Select Input Aspect Ratio Aspect Ratio Brightness Control Energy Saving Picture Mode Picture Mode Contrast 00 to 64 Brightness 00 to 64 Sharpness 00 to 32 Color 00 to 64 Tint 00 to 64 Color Temperature...
  • Page 51 Command Data (Hexadecimal) Software Version White Balance Red Gain 00 to FE White Balance Green Gain 00 to FE White Balance Blue Gain 00 to FE White Balance Red Offset 00 to 7F White Balance Green Offset 00 to 7F White Balance Blue Offset 00 to 7F Backlight...
  • Page 52 Command Data (Hexadecimal) Network Settings n, 80(81)(82) Network Settings Auto Configuration H Position 00 to 64 V Position 00 to 64 H Size 00 to 64 Power On Status 00 to 02 Wake On LAN 00 to 01 Intelligent Auto 00 to 01 OSD Rotation 00 to 02...
  • Page 53 Command Data (Hexadecimal) On/Off Time Scheduling n, 9a On/Off Time Scheduling Holiday Setting n, 9b Holiday Setting UPnP Mode n, 9c 00 to 01 Home Dashboard Lock n, 9d 00 to 01 USB Lock n, 9e 00 to 01 Wi-Fi Lock n, 9f 00 to 01 Screen Share Lock...

  • Page 54: Transmission/Reception Protocol

    Transmission/Reception Protocol Transmission [Command1][Command2][ ][Set ID][ ][Data][Cr] * [Command1]: Identifies between the factory setting and the user setting modes. [Command 2]: This command is used to control the monitor. [Set ID]: Used for selecting a set you want to control. A unique Set ID can be assigned to each set ranging from 1 to 1000 (01H to FFH) under Settings in the OSD menu.
  • Page 55 01. Power (Command: k a) 03. Aspect Ratio (Command: k c) Controls the power on/off status of the monitor. Adjusts the aspect ratio of your monitor. Transmission Transmission [k][a][ ][Set ID][ ][Data][Cr] [k][c][ ][Set ID][ ][Data][Cr] Data Data Full Wide Original Acknowledgment Acknowledgment...
  • Page 56 06. Contrast (Command: k g) 09. Color (Command: k i) Adjusts the screen contrast. Adjusts the screen colors. Transmission Transmission [k][g][ ][Set ID][ ][Data][Cr] [k][i][ ][Set ID][ ][Data][Cr] Data 00-64: Contrast 0-100 Data 00-64: Color 0-100 Acknowledgment Acknowledgment [g][ ][Set ID][ ][OK/NG][Data][x] [i][ ][Set ID][ ][OK/NG][Data][x] 07.
  • Page 57 12. Balance (Command: k t) 15. Volume Control (Command: k f) Adjusts the sound balance. Adjusts the playback volume. Transmission Transmission [k][t][ ][Set ID][ ][Data][Cr] [k][f][ ][Set ID][ ][Data][Cr] Data 00-64: Left 50-Right 50 Data 00-64: Volume 0-100 Acknowledgment Acknowledgment [t][ ][Set ID][ ][OK/NG][Data][x] [f][ ][Set ID][ ][OK/NG][Data][x] * This feature may not be supported on some models.
  • Page 58 18. No Signal Power Off (15 Min) (Command: f g) 21. Initial Settings (Command: f k) Sets the monitor to enter Automatic Standby mode if there is Executes Reset. no signal for 15 minutes. Initialize Screen can only be executed in RGB input mode. Transmission Transmission [f][g][ ][Set ID][ ][Data][Cr]...
  • Page 59 24. Time Elapsed (Command: d l) 27. White Balance Red Gain (Command: j m) Displays the time that has elapsed after your monitor has Adjusts the red gain value for white balance. turned on. Transmission Transmission [j][m][ ][Set ID][ ][Data][Cr] [d][l][ ][Set ID][ ][Data][Cr] Data 00 to FE: Red gain 0 to 254...
  • Page 60 30. White Balance Red Offset (Command: s x) 33. Backlight (Command: m g) Adjusts the red offset value for white balance. Adjusts the backlight brightness. Transmission Transmission [s][x][ ][Set ID][ ][Data][Cr] [m][g][ ][Set ID][ ][Data][Cr] Data 00 to 7F: Red offset 0 to 127 Data 00 to 64: Backlight...
  • Page 61 36. Check Tile Mode (Command: d z) 39. Energy Saving Settings (Command: f j) Checks the tile mode. Sets the Display Power Management feature. Transmission Transmission [d][z][ ][Set ID][ ][Data][Cr] [f][j][ ][Set ID][ ][Data][Cr] Data FF: Checks Tile Mode Data 1 minute Acknowledgment 3 minutes...
  • Page 62 42. Fail Over Select (Command: m i) 44. Remote Controller Key Lock (Command: t p) Sets an input mode for fail over. Configures the settings of the product's remote control key. Transmission Transmission [m][i][ ][Set ID][ ][Data][Cr] [t][p][ ][Set ID][ ][Data][Cr] Data Data 00: All keys lock off...
  • Page 63 46 Status Check (Command: s v) Data 10 (when executing Screen Fault Detection) Data 1 00: Screen Fault Detection result NG Checks the current signal of the product. Screen Fault Detection result OK Transmission * When screen Fault Detection is set to Off or not supported, [s][v][ ][Set ID][ ][Data][ ][FF][Cr] execution results are rendered "NG."...
  • Page 64 48. Daylight Saving Time (Command: s d) 50. ISM Method (Command: j p) Sets Daylight Savings Time. Selects an ISM method. Transmission Transmission [s][d][ ][Set ID][ ][Data1][ ][Data2][ ] [j][p][ ][Set ID][ ][Data][Cr] [Data3][ ] [Data4][ ][Data5][ ][Cr] Data Inversion (Invert) Data 1 00: (Data 2-5: FF)
  • Page 65 51. Network Settings (Command: s n, 80 or 81 or 52. Auto Configuration (Command: j u) Automatically corrects the position and shaking of the picture. Configures network and DNS settings. (Works only in RGB-PC input mode.) Transmission Transmission [s][n][ ][Set ID][ ][Data1][ ][Data2][ ] [j][u][ ][Set ID][ ][Data][Cr] [Data3][ ][Data4][ ][Data5][Cr] Data...
  • Page 66 55. H Size (Command: f s) 58. Intelligent Auto (Command: t i) Adjusts the horizontal size of the screen. Selects an Intelligent Auto option. * The operational range varies depending on the RGB input Transmission resolution. [t][i][ ][Set ID][ ][Data][Cr] (Works only in RGB-PC input mode.) Data Transmission...
  • Page 67 61. Content Sync (Command: t g) 64. Scan Inversion (Command: s n, 87) Sets Content Sync. Turns on/off Scan Inversion. Transmission Transmission [t][g][ ][Set ID][ ][Data][Cr] [s][n][ ][Set ID][ ][8][7][ ][Data][Cr] Data Data Acknowledgment Acknowledgment [g][ ][Set ID][ ][OK/NG][Data][x] [n][ ][Set ID][ ][OK/NG][8][7][Data][x] * This feature may not be supported on some models.
  • Page 68 68. Multi Screen Mode & Input (Command: x c) 67. Brightness Scheduling (Command: s s) Sets Brightness Scheduling. Saves and controls Multi Screen modes and inputs. Transmission Transmission [s][s][ ][Set ID][ ][Data1][ ][Data2][ ][Data3][Cr] [x][c][ ][Set ID][ ][Data1][ ][Data2][ ][Data3[ ][Data4] [ ][Data5[ ]Cr] Data 1 1.
  • Page 69 70. Screen Off (Multi Screen) (Command: x e) 73. Wireless Wake On LAN (Command: s n, 90) Turns on/off each screen in the Multi Screen. Sets the Wireless Wake-on-LAN feature. Transmission Transmission [x][e][ ][Set ID][ ][Data1][ ][Data2][Cr] [s][n][ ][Set ID][ ][9][0][ ][Data][Cr] Data 1 Controls the Main input Data 02: Controls the Sub1 input...
  • Page 70 76. On/Off Time Scheduling (Command: s n, 9a) 77. Holiday Setting (Command: s n, 9b) Sets on/off time schedules. Sets holidays. Transmission Transmission 1. [s][n][ ][Set ID][ ][9][a][ ] 1. [s][n][ ][Set ID][ ][9][b][ ] [Data1][ ][Data2][ ][Data3][ ][Data4][ ][Data5][Cr] [Data1][ ][Data2][ ][Data3][ ] 2.
  • Page 71 79. Home Dashboard Lock (Command: s n, 9d) 2. Checking a Schedule Data 1 Select the desired schedule. Sets Home Dashboard Lock. F1: Reads the 1st schedule Transmission F2: Reads the 2nd schedule [s][n][ ][Set ID][ ][9][d][ ][Data][Cr] F3: Reads the 3rd schedule Data F4: Reads the 4th schedule F5: Reads the 5th schedule...
  • Page 72 82. Screen Share Lock (Command: s n, a0) 84. Digital Audio Input (Command: s n, a2) Sets Screen Share Lock. Sets Digital Audio Input. Transmission Transmission [s][n][ ][Set ID][ ][a][0][ ][Data][Cr] [s][n][ ][Set ID][ ][a][2][ ][Data][Cr] Data Data Digital Analog Acknowledgment Acknowledgment [n][ ][Set ID][ ][OK/NG][a][0][Data][x]...
  • Page 73 87. Natural Size (Command: s n, a5) 90. Play Internal Storage Media (Command: s n, a8) Sets Natural Size. Plays the media stored on the monitor's internal storage. Internal storage media: videos and images stored on the Transmission monitor's internal storage after being exported via Contents [s][n][ ][Set ID][ ][a][5][ ][Data][Cr] Management Player.
  • Page 74 93. DPM Wake Up Control (Command: s n, 0b) Selects a DPM Wake Up option. Transmission [s][n][ ][Set ID][ ][0][b][ ][Data][Cr] Data Clock Clock+DATA Acknowledgment [n][ ][Set ID][ ][OK/NG][0][b][Data][x] * This feature may not be supported in some models.

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