UNIVIEW NVR304-32EP-B User Manual
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UNIVIEW NVR304-32EP-B User Manual

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Network Video Recorders

User Manual

Manual Version: V1.07
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Summary of Contents for UNIVIEW NVR304-32EP-B

  • Page 1: User Manual

    Network Video Recorders User Manual Manual Version: V1.07...
  • Page 2 Thank you for purchasing our product. Contact your local dealer if you have any questions or feedback. No part of this manual may be copied, reproduced, translated, or distributed in any form or by any means without prior consent in writing from our company. Disclaimer CAUTION! The default password is intended only for your first login and should be...

  • Page 3: Safety Symbols

    Video and audio surveillance can be regulated by laws that vary  from country to country. Check the law in your local region before using this product for surveillance purposes. We shall not be held responsible for any consequences resulting from illegal operations of the device.

  • Page 4: Table Of Contents

    Contents Preface ....................1 Part I Local Operations ................1 1 Before You Begin .................. 1 Login ......................2 Local Operations ................... 2 2 Initial Configuration ................7 Preparation ....................7 Wizard ......................7 3 Live View .................... 11 Live View Status ..................11 Window Toolbar ..................
  • Page 5 Setting a Recorded Patrol ................38 Setting Auto Guard ..................39 6 Recording and Snapshot ..............39 Encoding Settings ..................40 Draw or Edit a Schedule ................43 Scheduled Recording and Snapshot ............44 Motion Detection Recording and Snapshot ..........44 Alarm Triggered Recording and Snapshot ..........
  • Page 6 Video Loss ....................63 VCA ......................64 Defocus Detection ..................68 Scene Change Detection ................69 Auto Tracking ....................70 Alert ......................71 Buzzer ......................72 Alarm-Triggered Actions ................72 Manual Alarm ..................... 73 10 VCA Search ..................74 Behavior Search ..................74 Face Search ....................
  • Page 7 Hard Disk Detection ..................93 13 System Configuration ................ 95 Basic Configuration ..................95 Time Configuration ..................96 Serial Port Configuration ................98 User Configuration ..................98 Security Configuration ................99 Hot Spare Configuration ................101 14 System Maintenance ..............103 System Information...................
  • Page 8 Appendix B Acronyms................118 Appendix C FAQs ................. 119 viii...

  • Page 9: Preface

    Preface This manual describes how to use your NVR locally or on the Web interface. In this manual, the terms IP camera and IPC refer to the same thing: network camera, which requires a connection to the network. And the IP device mentioned in this manual refers to an IP camera (also known as network camera) or a Digital Video Server (DVS).

  • Page 10: Login

    Login Use the default username admin and password 123456 for your first login. CAUTION! The default password is intended only for the first login and should be changed to a strong one containing at least eight characters including uppercase and lowercase letters, digits and symbols after your first login to ensure security.
  • Page 11 Name Action Description Double-click Enter or exit full screen mode in live view. Draw or move a rectangle on the screen, for Drag example, a motion detection area. Show the shortcut menu.  Exit zoom. Right  Click button Exit the current window when Cancel or ...
  • Page 12 Button Description Confirm an operation, or start/pause the playback. Press this button to start up or shut down the NVR. To shut down, press this button and hold for at least 3 seconds till a message appears on your monitor. Click Yes. Note: This shutdown operation can be performed only when you have logged in to the system.
  • Page 13 Button Description Enter 6, M, N, or O; or enable or disable arming. Enter 7, P, Q, R, or S; or take a snapshot. Enter 8, T, U, or V. Enter 9, W, X, Y, or Z. Enter 0 or a space. Delete Switch the input method.

  • Page 14: Remote Control

    Button Description playback. Remote Control Table 1-4 Functions of the Buttons on the Remote Control Button Function Press this button to start up or shut down the NVR. To shut down, press this button and hold for at least 3 seconds till a message appears on your monitor.

  • Page 15: Initial Configuration

    Button Function UP and DOWN: Variable speed forward or rewind in  full screen. LEFT and RIGHT: Rewind or forward 30 seconds in full  screen. Press to navigate to the next window when multiple windows are displayed. Exit. Switch to the corresponding channel in live view ...
  • Page 16 NOTE! You may change the setting under System > Basic.  If a QR code is displayed, you may scan the code to download an  app and use the app to control your NVR. Enter the default admin password 123456 and then click Next. CAUTION! The default password is intended only for the first login and should be changed to a strong one containing at least eight characters including...
  • Page 17 Set the IP address, subnet mask, and default gateway. Use the default settings for other parameters unless modification is necessary. Review the settings and then click Next. NOTE! DHCP is enabled by default.  If your NVR has more than one Network Interface Card (NIC), you ...
  • Page 18 Set a recording/snapshot schedule and then click OK.

  • Page 19: Live View

    NOTE! You may also edit wizard settings by clicking Wizard under System > Basic. Live View Live View Status The following icons are used to indicate alarms, recording status, and audio status in a live view window. Table 3-1 Live View Window Icons Icon Description Tampering alarm...

  • Page 20: Window Toolbar

    Description The IP device is online, and live video is displayed. The IP device is online, but the NVR has insufficient capacity to decode streams from the IP device. No permission to view live video from the IP device. The IP device is offline. No IP device is linked to the window.

  • Page 21: Screen Toolbar

    Icon Description Click to link the window to another IP device. Exit Screen Toolbar Icon Description Click to access the main menu. Select the screen layout. Previous or next screen. Start or stop sequence. Playback. Click to open the USB Device window and perform USB related operations.

  • Page 22: Shortcut Menu

    Icon Description Click to automatically hide the toolbar, or click lock. Shortcut Menu A shortcut menu as shown below appears when you right-click in a window. Some menu items are described in Shortcut Menu Description. Table 3-2 Shortcut Menu Table 3-3 Shortcut Menu Description Menu Description Access the main menu.

  • Page 23: Sequence Operation

    Menu Description Fisheye Mode Set mount mode and display mode for fisheye camera. Display the PTZ control window for the first PTZ camera in PTZ Control live view. Play the current day's recording for the camera linked to Playback the current window. Choose a video output mode, including standard, soft, Output Mode bright, and vivid.

  • Page 24: Zoom

    NOTE! The default sequence interval is eight seconds and can be set under  System > Preview. You may drag video to the desired window on the screen.  Zoom Zoom in on an area of images in a window for details.

  • Page 25: Image Configuration

    Click the window and then click on the window toolbar. In the small window in the lower right corner, click and drag your mouse to specify the area to zoom in on. The image in the main window zooms in. The following shows an example. NOTE! The system adjusts the area automatically according to the window size and its aspect ratio.

  • Page 26: Preview Configuration

    Click the window and then click on the window toolbar. Select a mode from the drop-down list according to the surveillance scenario, and then adjust contrast, hue, saturation and brightness as needed. The settings available may vary with device model. Click OK to save the settings and exit.

  • Page 27: Advanced Configuration

    Step 2: Click window 2 on the right, and then click D1 under Camera on the left. Now D1 appears in window 2. Click Apply to save the settings. Advanced Configuration Click the Advanced tab and then select Sub Stream First so the NVR uses the sub stream to establish live video from multiple cameras simultaneously.

  • Page 28: Channel Configuration

    Channel Configuration Channel Management This chapter describes how to add and manage IP devices in your NVR. The IP devices mentioned in this manual mainly refer to IP camera (or network camera); sometimes they can also be Digital Video Server (DVS). Before you start, make sure the IP devices are connected to your NVR via network.
  • Page 29 NOTE! under Status means an IP device is added successfully, and you  may click to view live video from the IP device. means the IP device is offline, and you may view the cause by resting the mouse pointer on the The idle bandwidth is displayed to indicate current bandwidth ...
  • Page 30 NOTE! For a Digital Video Server (DVS), a window appears when you click Add, and you need to select channels to add the connected cameras. Option 2 This option is not applicable to NVRs with PoE ports or switching ports. Click in a window.
  • Page 31 NOTE! appears under Status if the power output from a PoE port is below or above the rated power of the connected camera. Option 4 Use this option only when the IP device to add supports the standard RTSP, and all you need from the IP device are just view live and playback. IP devices added in this way cannot be configured from the NVR.
  • Page 32 Edit settings in the Add/Modify window as needed, including the IP address, username and password, and then click Add. Check status in the camera list. Managing an IP Device Manage IP devices under Camera > Camera > Camera. Click to edit settings including the protocol, IP address, port ...
  • Page 33 NOTE! This function is unavailable to NVRs with PoE ports or switching  ports. This chapter describes how to sort cameras on an NVR with more  than 32 channels. For NVRs with 32 channels or less, you can sort cameras by dragging the mouse.
  • Page 34 NOTE! To move a channel left or right, select the check box first;  otherwise, the buttons are grayed. To move a channel up or down, click the channel first; otherwise,  the buttons are grayed. A channel will be inserted to the first blank line in the left list unless ...
  • Page 35 Click OK. The mounting mode will be remembered, even if the camera restarts or drops offline. Dewarping NOTE! Dewarping is available in live view and playback (only in normal playback mode). The operations are similar. The following describes dewarping in live view.

  • Page 36: Osd Configuration

    Mounting Mode Display Mode Description 360°Panoramic+1PTZ 180°Panoramic Desktop mount Fisheye+3PTZ Fisheye+4PTZ 360°Panoramic+6PTZ Fisheye+8PTZ Original Image Panoramic Wall mount Panoramic+3PTZ Panoramic+4PTZ Panoramic+8PTZ Select the dewarped image with the mouse and move the mouse to view other dewarped areas. Advanced Functions Upgrade connected IP cameras by cloud ( ) or by disk ( ), or restore factory default settings for cameras under Camera >...

  • Page 37: Image Configuration

    Select the desired camera and then enter a camera name you want to display on the screen. Select date and time formats. Choose to display time, camera name and people counting result as needed. Set font size and color as needed. Drag the OSD to the desired position in the preview window on the left.
  • Page 38 NOTE! A scene can be selected only when supported by the IP camera.  To restore default image settings, click Default in the lower right  corner. This function is available only when the camera is connected to the NVR via the private protocol. Image settings apply to both live and recorded videos.
  • Page 39 Exposure Click the Exposure tab. Adjust the settings as needed. Some important parameters are described in the table below. Parameter Description Select the correct exposure mode to achieve the Exposure Mode desired exposure effect. Shutter is used to control the light that comes into the lens.
  • Page 40 Parameter Description  Night: The camera outputs high-quality black and white images according to the ambient lighting condition.  Day: The camera outputs high-quality color images according to the ambient lighting condition. Light threshold for switching between day mode and night mode.

  • Page 41: Privacy Mask Configuration

    Parameter Description Adjust the red or blue offset of the image: Auto: The camera adjusts the red or blue offset  automatically according to the lighting condition White Balance (the color tends to be blue). Finetune: Allow you to adjust the red or blue ...

  • Page 42: Ptz Control

    (Optional) To clear a mask area, click the corresponding Clear button. Click Apply to save the settings. PTZ Control PTZ (pan, tilt and zoom) control is applicable to PTZ cameras only and may vary depending on the functions and protocols supported by the PTZ cameras.
  • Page 43 Button Description Adjust the zoom, focus, and iris of the PTZ camera. Note: You can also zoom in or out using the scroll wheel on your mouse. Control the rotation speed of the camera. 1 means the slowest, and 9 means the fastest. PTZ Management Click to display the window.

  • Page 44: Setting And Calling A Preset

    Setting and Calling a Preset A preset position (preset for short), is a saved view used to quickly steer the PTZ camera to a specific position. A preset consists of the following settings: pan and tilt positions, zoom, focus, and iris. Access the PTZ Management window.

  • Page 45: Setting A Preset Patrol

    NOTE! Presets can also be triggered by alarms. See Alarm-Triggered Actions details. Setting a Preset Patrol Set the PTZ camera to patrol by presets (go from one preset to the next in specified order). You need to set presets first and then select some as keypoints.

  • Page 46: Setting A Recorded Patrol

    Repeat the above steps to add all presets (keypoints), and adjust the sequence of these presets by clicking . Modify or delete a preset by clicking . Clicking will delete all the added keypoints. After completing the configuration, click Apply to save the settings. Now keypoints for preset patrol 1 is complete.

  • Page 47: Setting Auto Guard

    Click to stop recording. All the patrol actions have been recorded. To start the recorded patrol, click . Click to stop. Setting Auto Guard Use auto guard so the PTZ camera automatically operates as configured if no operation is performed by any user during a certain time period. Auto guard avoids situations where the camera is left to monitor incorrect scenes by user's negligence.

  • Page 48: Encoding Settings

    Encoding Settings Recording The parameters and options displayed may vary with camera model and version. Some functions may be unavailable if the camera version is too low. In this case, you need to upgrade the camera first. Click Camera > Encoding. Select the camera and then edit settings as needed.
  • Page 49 Parameter Description is connected to the NVR via the private protocol. Normal: main stream that is intended for  scheduled recording. Event: main stream that is intended for  recording triggered by events such as alarm Stream Type inputs or motion detection alarms. Sub Stream: low resolution video that is ...
  • Page 50 Parameter Description I Frame Range Range of I frames. Currently the range is fixed. Use the slider to control the sudden increase of bit Smoothing rate. Audio Stream Enable or disable audio stream. The advanced mode achieves higher compression U-Code ratios.

  • Page 51: Draw Or Edit A Schedule

    Draw or Edit a Schedule Make a recording or snapshot schedule by drawing (pressing and dragging) or by editing (using the Edit button). The operations for recording and snapshot are similar, so this section only describes how to make a recording schedule. Click Storage >...

  • Page 52: Scheduled Recording And Snapshot

    NOTE! When editing a schedule, you may clear the All Day check box and set up to eight different periods for each day. To apply the settings to other day(s), select the day(s) right to Copy To. Click Apply. (Optional) Click Copy to apply the same settings to other cameras. Scheduled Recording and Snapshot Scheduled Recording Scheduled recording records video according to the set schedule and it...
  • Page 53 Motion Detection Recording Click Alarm > Motion. Select the camera from the list, and then select the check box to enable motion detection. NOTE! Motion detection is enabled on the NVR by default. Unless  modified, the detection area covers the full screen, and recording is triggered only for the current camera.
  • Page 54 Set a recording schedule under Storage > Recording. For the detailed steps, see Draw or Edit a Schedule. Make sure the schedule type is Motion. The set schedule appears in green, which stands for motion detection recording. The following figure shows an example.

  • Page 55: Alarm Triggered Recording And Snapshot

    Alarm Triggered Recording and Snapshot Set input alarms to trigger recording and snapshot. See Alarm Input and Output for more details. Alarm Triggered Recording Click Alarm > Input/Output > Alarm Input. Set alarm input: click for the desired camera. In the window displayed, select Enable, select N.O.

  • Page 56: Manual Recording And Snapshot

    Alarm Triggered Snapshot Alarm triggered snapshot is similar to alarm triggered recording. You need to enable and configure alarm input first (see steps 1 to 2 in Alarm Triggered Recording for details) and then proceed with the following steps. Set alarm triggered snapshot: Click under Trigger Actions.

  • Page 57: Holiday Recording And Snapshot

    Manual Snapshot Manual snapshot is similar to manual recording. Click Manual > Snapshot, select the desired camera, and then click Start. Click Stop to stop. Holiday Recording and Snapshot Holiday recording and snapshot allows you to specify certain time periods as holidays for scheduled recording and snapshot. First you specify certain date(s) as holidays, and then configure recording or snapshot schedules on these days.

  • Page 58: Other Recording And Snapshot Types

    in the Select Day drop-down list. In the following example, motion detection recording is enabled on the set holiday. Holiday Snapshot Holiday snapshot is similar to holiday recording. First you set holidays under System > Holiday, and then configure a snapshot schedule under Storage >...

  • Page 59: Playback

    alarm-triggered recording/snapshot. The configuration steps are similar. Motion Detection Recording and Snapshot for more details. Playback Instant Playback Instant playback plays the video recorded during the last 5 minutes and 30 seconds. If no recording is found, it means there is no recording during this period.

  • Page 60: Playback By Camera And Date

    Button Description slider, helping locate the part of the video you want to view. The first progress bar indicates playback  progress of the video playing in the highlighted window. The second indicates the overall playback progress for all the selected cameras.

  • Page 61: Playback In Corridor Mode

    Select the desired camera. By clicking Max. Cameras in the upper right corner you will select the maximum number of cameras allowed. NOTE! You can select multiple cameras for synchronous playback. Clicking Max. Camera selects the maximum number of cameras allowed, and clicking Close All stops playback for all cameras.

  • Page 62: Playback By Event

    Adding a Tag Right-click and then click choose Playback. Click to add a default tag named TAG. To add a custom tag, click and then set the tag name, for example, tag1. To manage the added tags, click , and then rename or delete tags as needed.

  • Page 63: Playback By Smart Search

    Playback by Smart Search This function provides an efficient way to review recordings containing smart search results such as detected motions. In smart playback mode, the system analyzes recordings for smart search results. If such results are detected, the progress bar is highlighted in green, and the video plays at the normal speed, allowing you enough time to catch details;...

  • Page 64: Playback By Image

    Playback by Image Specify an image type (for example, Normal or Motion) to search for and play images from one or more cameras during a specified time period. In the playback window, select Image from the drop-down list in the upper left corner. Select a type from the Type drop-down list in the upper right corner.

  • Page 65: Backup

    Click for the recording you want to lock in the playback window. Click and then click the Locked File tab to view the locked file. To unlock a file, click , and the icon changes to . To back up a file, select the file and then click Backup.

  • Page 66: Image Backup

    Select the desired recording(s) and then click Backup. Select a destination in the USB storage device and then click Backup. The recording(s) will be saved to the specified directory. NOTE! You may want to create a new folder for the recording(s) by clicking ...

  • Page 67: Alarm

    Set search conditions and then click Search. Search results are displayed. NOTE! The image resolution depends on the resolution from the output interface and the number of windows displayed when the snapshot is taken. Select the desired file(s) and then click Backup. Select a destination in the USB storage device and then click Backup.
  • Page 68 NOTE! The number of cameras that can be connected may vary with NVR  model. Actions that can be triggered may vary with alarm type.  Click under Arming Schedule and then set the time when actions will be triggered.

  • Page 69: Motion Detection

    NOTE! The default schedule is 24×7. You may change it as needed and set  up to eight different periods for each day. Time periods cannot overlap. To apply the same arming schedule to other days, select the  intended days right to Copy To. To apply the same settings to other cameras, click Copy, select ...
  • Page 70 Click Alarm > Motion. Select the desired camera and then select Enable to enable motion detection. Use the mouse to draw a detection area, and drag the slider to set detection sensitivity, target object size, and duration. The higher the sensitivity, the more likely a moving object will be detected. Click right to Trigger Actions and set action(s) to trigger.

  • Page 71: Tampering Detection

    (Optional) Click Copy to apply the same settings to other cameras. Tampering Detection A tampering detection alarm occurs when the camera lens is covered. Click Alarm > Tampering. Select the desired camera and then select Enable to enable tampering detection. Click right to Trigger Actions and set action(s) to trigger.

  • Page 72: Vca

    NOTE! Video loss alarm cannot trigger recording, preset, preview (live view) and snapshot actions for the current camera. Click under Arming Schedule and then set the time when actions will be triggered. (Optional) Click Copy to apply the same settings to other cameras. VCA refers to Video Content Analysis.

  • Page 73: Intrusion Detection

    Select the camera and then select Enable. To detect all faces in the detection area, select Detect All Faces. Click Draw and then draw a detection area using the mouse. Adjust detection sensitivity as needed to achieve optimal effects. Click right to Trigger Actions and set action(s) to trigger.
  • Page 74 proportion of target object size to the size of the detection area. An alarm occurs when the threshold or the percentage is exceeded. Click right to Trigger Actions and set action(s) to trigger. For more details, see Alarm-Triggered Actions. (Optional) Click right to Arming Schedule and then set the time when actions will be triggered.

  • Page 75: Audio Detection

    Click Apply to save the settings. Audio Detection An audio detection alarm occurs when a camera detects a sudden change in sound volume. Click Alarm > Audio Detection. Select the camera and then select Enable to enable audio detection. Click right to Trigger Actions and set action(s) to trigger.

  • Page 76: Defocus Detection

    People Counting People counting is used to count people entering or leaving an area. Only certain NVR models support this function. This function cannot be used at the same time with other VCA functions (face detection, intrusion detection, cross line detection, defocus detection and scene change detection).

  • Page 77: Scene Change Detection

    Click Alarm > Defocus Detection. Select the desired camera and then select Enable to enable defocus detection. Click right to Trigger Actions and set action(s) to trigger. For more details, see Alarm-Triggered Actions. (Optional) Click right to Arming Schedule and then set the time when actions will be triggered.

  • Page 78: Auto Tracking

    Auto Tracking Auto tracking detects moving objects in the scene and automatically tracks the first object detected. Click Alarm > VCA > Auto Tracking. Select the desired camera and then select Enable to enable auto tracking. Click right to Trigger Actions and set action(s) to trigger. For more details, see Alarm-Triggered Actions.

  • Page 79: Alert

    NOTE! Tracking Timeout(s) means the maximum length of time the camera  tracks an object automatically. The range is 1-300 seconds and the default is 30 seconds. When the tracking timeout is over, the camera stops tracking and restores the original scene and status. Zoom means zoom ratio and includes Auto (default) and Current ...

  • Page 80: Buzzer

    Select an alert type, select the desired actions, and then select the camera(s) for which you want to enable alarm output. Click Apply to save the settings. Buzzer The buzzer can be triggered by alarms to alert the user. Follow the steps to set how long the buzzer will buzz after it is triggered.

  • Page 81: Manual Alarm

    Alarm-Triggered Pop-up Window A window pops up when an alarm occurs. Alarm-Triggered Recording The NVR records video from a specified camera when an alarm occurs. Alarm-Triggered Snapshot The NVR takes a snapshot when an alarm occurs. Alarm-Triggered Preset A PTZ camera rotates to a preset position when an alarm occurs. Alarm-Triggered Preview The NVR plays live video in full screen when an alarm occurs.

  • Page 82: Vca Search

    VCA Search VCA means Video Content Analysis. VCA search searches VCA data including behavior, human face, and people counting. Only certain NVR models support this function. You need to select Save VCA Images under Alarm > VCA before using behavior search and face search functions.

  • Page 83: Face Search

    Face Search Use face search to search for recordings triggered by detected faces. Click VCA Search > Face. Select cameras, set a search period, and then click Search. Search results are displayed. View search results in a chart or table. Back up search results (including images and recordings) as needed.

  • Page 84: Network Configuration

    statistics of the selected camera(s) are displayed. The figure below shows an example. (Optional) To save the counting statistics to a connected USB storage device, click Backup. Network Configuration Network configuration is required if your NVR operates in a network. NOTE! The default IP address is 192.168.1.30 for NIC 1 and 192.168.2.30 for NIC 2, and likewise.
  • Page 85 route, and data will be forwarded through this NIC when the NVR connects to the extranet. Load balance mode: The two NICs are bound to the same IP  address and work together to share network traffic. Net fault-tolerance mode: The two NICs are bound to the same IP ...

  • Page 86: Pppoe

    Click Apply to save the settings. EZCloud The NVR allows access from the cloud website or from the mobile surveillance app. You need to sign up for a cloud account at en.ezcloud.uniview.com first. Click System > Network > EZCloud. EZCloud is enabled by default.
  • Page 87 To add the NVR to cloud at the cloud website: log in to your account at en.ezcloud.uniview.com and then add the NVR by entering the register code and device name. To add the NVR to cloud using the app: scan the QR code using your mobile phone to download the app.

  • Page 88: Ddns

    DDNS If your NVR is connected to the Internet through PPPoE, the IP address of the network changes every time it connects to the ISP server without your awareness. This is inconvenient when you remotely access your NVR with an IP address. To avoid this issue, you can register with an DDNS server to obtain a domain name for your NVR and then access your NVR by visiting the domain name instead of an IP address (http://DDNS server address/NVR's domain name) using a web browser.

  • Page 89: Port

    Click Apply to save the settings. 3G/4G Connect the NVR to the Internet through 3G/4G wireless network connection. Only certain NVR models support this function. PPPoE and 3G/4G cannot be used at the same time. Click System > Network > 3G/4G. Select Enable 3G/4G and then complete the settings including network type, dial-up number, username and password.

  • Page 90: Port Mapping

    NOTE! A valid port number ranges from 1 to 65535, among which 21, 23,  2000, 3702 and 60000 are reserved. An RTSP URL can be used to view live video of a channel of the  current NVR from another NVR. See Option 4 Adding an IP Device for more information.
  • Page 91 NOTE! Automatic mapping (Auto) is recommended. Ports will conflict if not  configured properly. For an NVR with multiple NICs, port mapping should be configured  based on the NIC specified as the default route. Click Refresh and check that Active is displayed for these ports under UPnP Status.

  • Page 92: Email

    Click Apply to save the settings. NOTE! After port mapping is completed, you may access the Web client of your NVR by entering the following information in the address bar of your web browser: router's WAN port IP address:external HTTP port. For example, if 10.2.2.10 is the IP address and 82 is the HTTP port, then you enter http://10.2.2.10:82.

  • Page 93: Ftp

    NOTE! Enter a valid SMTP server address and port number, and then select  Enable TLS if required. Select Attach Image if you want snapshots to be sent via email.  Make sure Email and snapshot have been enabled in the Trigger Actions window.
  • Page 94 NOTE! Click Test to verify whether an FTP connection can be established.  If the remote directory is not specified, the system will create  different folders directly by IP, time and camera. You may also specify a remote directly, for example, FTPtest/xxx/xxx, then the system will create the directory first and then create folders by IP, time and camera.

  • Page 95: Multicast

    NOTE! To apply the same settings to other cameras, click right to Copy, select cameras and then click OK. Multicast Multicast can be used to realize live view when the number of connecting Web clients exceeds the limit the NVR can accommodate. Click System >...
  • Page 96 To add a disk, click Add. In the dialog box displayed, select disk usage (recording/snapshot or backup) and disk type (currently NAS only), enter the server address and directory, and then click Add. Up to eight NAS disks are allowed. To edit disk property, click , and then modify disk usage (recording/snapshot or backup) and disk property (Read/Write,...

  • Page 97: Array Configuration

    To format a disk, select the disk and then click Format. A confirmation message appears. Click Yes. NOTE! Local disks will be formatted automatically when installed.  Extended disks will not. Format a disk with caution. All data will be removed. ...

  • Page 98: Creating An Array

    Creating an Array It is recommended to configure a hot spare disk to ensure reliable system operation and successful rebuilding in case an array fails. Click Storage > Array. To create an array automatically, click One-click Create. NOTE! There is no need to select disks when creating an array with One- ...

  • Page 99: Disk Group

    NOTE! Take RAID 5 that consists of 4 disks as an example. The array is degraded when one disk is lost. When two disks are lost, the array is damaged. A degraded array can be automatically rebuilt in ten minutes if these conditions are met: a hot spare disk is available;...

  • Page 100: Space Allocation

    Select Enable Disk Group. By default all disks belong to Disk Group 1. Click for the disk to edit, and then select a group to which the disk will be assigned. Click Apply to save the settings. Space Allocation Allocate space to store videos and snapshots of a specified camera. Click Storage >...

  • Page 101: Advanced Configuration

    (Optional) Click Copy to apply the same settings to other camera(s). Advanced Configuration Set whether to overwrite recordings or snapshots when storage is full. Click Storage > Advanced. Choose an option. Allocated Option Description Space The camera shares unallocated space, and its oldest recordings/snapshots will be overwritten when the space is used up.

  • Page 102: Bad Sector Detection

    evaluation results include Healthy, Failure, and Bad Sectors. It is recommended to replace the disk immediately if the status is Failure. NOTE! Some hard disks only support some of the test items.  The system provides three test types: Short, Extended, and ...

  • Page 103: System Configuration

    Select the desired disk and detection type, and then click Detect to start detection. Click Stop if you want to stop. CAUTION! The detection stops automatically when the error count reaches 100. System Configuration Basic Configuration Click System > Basic.

  • Page 104: Time Configuration

    Configure the parameters. NOTE! Only admin can set Enable Password.  If Enable Password is not selected, no password is required for local  login at system startup. However, a username and password are still required when you log in after a logout. Some NVR models support Intelligent Mark.

  • Page 105: Time Synchronization

    To use Network Time Protocol (NTP), enable auto update, set the address and port number of the NTP server, and the update interval. Click Apply to save the settings. Click System > Time > DST. Enable DST by selecting the check box, and then set the start time, end time, and DST bias correctly.

  • Page 106: Serial Port Configuration

    Serial Port Configuration Only certain NVR models support this function. Serial port settings in the NVR should be consistent with those in the connected serial device. Serial port configuration is required for PTZ control. Click System > Serial. Configure the parameters for the serial port. NOTE! You may set Port Usage to Keyboard to control a PTZ camera with a specialized surveillance keyboard.

  • Page 107: Security Configuration

    Click System > User. To add a user, click Add, and then set the username, user type, password and permissions as needed. Click OK to save the settings. To edit or delete a user, click as needed. If you change the password for a user, the new password takes effect at the user's next login.
  • Page 108 Click Apply to save the settings. ONVIF Authentication Enable ONVIF authentication under System > Security > ONVIF Auth so a username and password will be required for ONVIF-based device access. Select the check box and then click Apply. ARP Protection ARP protocol is used to associate an IP address to a hardware MAC address.

  • Page 109: Hot Spare Configuration

    Obtain the gateway's MAC address automatically, or select Custom and input the MAC address. Click Apply to save the settings. 802.1x 802.1x is a port-based network access control protocol mainly used to solve authentication and security issues on LAN. Only certain NVR models support this function. Note that changing the NIC working mode will disable 802.1x automatically.
  • Page 110 saved to the hot spare during the period of failure is transferred back to the working device to ensure reliable and consistent data storage. Click System > Hot Spare. Select a working mode, Normal (default mode) for working device, or Hot Spare for hot spare device. Normal You must add a hot spare device after choosing this mode;...

  • Page 111: System Maintenance

    System Maintenance System Information Click Maintain > System Info to view the basic NVR information for maintenance purpose. System Info View the basic information such as the device model, serial number, firmware version, build date and operation time. Camera status Click the Camera tab to view camera status (online or offline with possible offline cause) and status of alarm functions such as motion detecion, tampering, video loss and audio detection.
  • Page 112 Online user Click the Online User tab for information about users who are currently logged in. Disk status Click the Disk tab to view the hard disk status and disk properties. Decoding card status Click the Slot Status tab to view the decoding card status. This function is available to certain NVR models only.

  • Page 113: Network Information

    Network Information Traffic Click Maintain > Network Info > Traffic to view network traffic information. Network Detection Click Maintain > Network Info > Net Detect. To test network delay and packet loss rate, enter the test address and then click Test. NOTE! The test packet size is 3000 bytes by default and can be changed as needed.

  • Page 114: Network Settings

    NOTE! The packet size is 1520 byes by default and can be changed as  needed. The backup file of the captured packets is named in NIC  name_time.pcap format. Packets cannot be captured if it is already started on the Web ...

  • Page 115: Log Query

    Network Statistics Click Maintain > Network Info > Network Statistics. Bandwidth usage statistics are displayed. NOTE! Insufficient receiving bandwidth (Idle Receive Bandwidth) may  cause the connected cameras to be offline. When the sending bandwidth (Idle Send Bandwidth) is insufficient, ...

  • Page 116: Import/Export

    is displayed under Play, you may click to view the recording that started one minute before the alarm time and ended ten minutes after the alarm time. means this functions is not available. To export logs to an external storage device, click Export, set the export destination and format, and then click Backup.

  • Page 117: System Restoration

    To export device configurations, specify the destination directory and then click Export. A .xml file will be created in the specified directory when export is completed. To export diagnosis information, specify the destination directory and then click Export Diagnosis Info. A .tgz file will be created in the specified directory when export is completed.

  • Page 118: System Upgrade

    CAUTION! Files deleted automatically cannot be recovered. System Upgrade Upgrade the NVR under Maintain > Upgrade locally (using an upgrade file saved in a USB storage device) or by cloud (through a cloud server). To upgrade by cloud, ensure that the NVR is connected to a fully functional DNS server (configured under System >...

  • Page 119: Part Ii Web-Based Operations

    CAUTION! Unsaved settings will be lost if the NVR is shut down unexpectedly, for example, due to a power failure. An incorrect shutdown during a system upgrade may cause startup failures. Part II Web-Based Operations Before You Begin You may access and manage your NVR remotely using a web browser on a PC (through the Web interface).

  • Page 120: Login

    NOTE! The parameters that are grayed out on the Web GUI cannot be  modified. The parameters and values displayed may vary with NVR model. The figures are for illustration purpose only and may vary with NVR  model. Login Open a Web browser on your PC and browse to the login page by entering the IP address (192.168.1.30 by default) of your NVR.
  • Page 121 Table 3-1 Live View Window Control Buttons Descripti Button Button Description Two-way audio Main/Sub stream Start or stop live Previous and next view in all screen windows Switch screen Full screen layout Shows the current frame rate, bit Select stream rate, resolution, type and packet loss...

  • Page 122: Playback

    NOTE! icon means two-way audio is available. Click to start two-  way audio with the NVR or a camera (depending on where the icon is displayed). Only the main stream is displayed when the camera is offline or  it supports only one stream.

  • Page 123: Configuration

    Table 4-1 Playback Control Buttons Button Description Button Description Play/Pause Stop Slow down or speed Reverse Rewind or Rewind or forward forward 30 by frame seconds Previous or Clip video/pause next period Save video Take a snapshot clip Adjust sound Zoom volume;...

  • Page 125: Appendix A Typical Applications

    Appendix A Typical Applications Typical Application 1 The NVR, IP cameras, and PC are connected on a private network (or LAN). The IP cameras can be connected to the NVR directly or via a switch. And you manage the NVR and the connected IP cameras through the monitor or using a web browser on the PC.

  • Page 126: Typical Application 3

    The NVR, IP cameras, and PC are connected on a private network (or LAN). The IP cameras can be connected to the NVR directly or via a switch. The PC is installed with surveillance management software. You can manage the NVR and the connected IP cameras using the surveillance software or through the monitor.
  • Page 127 Acronym Description HDMI High Definition Multimedia Interface Hypertext Transfer Protocol Over Secure Sockets HTTPS Layer IP Camera JPEG Joint Photographic Experts Group Maximum Transfer Unit Network Address Translation Network Interface Card Network Time Protocol Network Video Recorder ONVIF Open Network Video Interface Forum Power over Ethernet PPPoE Point-to-Point Protocol over Ethernet...
  • Page 128 Problem Possible Cause and Solution password and then reset your password.  Use your mobile surveillance app to scan the QR code (Settings > Forgot Device Password). Cannot open the login page with the default IP Please try 192.168.0.30. address (192.168.1.30) ...
  • Page 129 Problem Possible Cause and Solution insufficient bandwidth.  Check network connection and network configurations.  If it indicates incorrect username or password, check that the camera password set in the NVR is the one used to access the camera's Web interface. ...
  • Page 130 Problem Possible Cause and Solution  Check that the arming schedule is properly configured.  Use the power adapter delivered with your NVR.  Power down the NVR and then mount the hard disk again. A hard disk cannot be identified by the NVR.

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