To register your product on-line, visit www.motorola.com/warranty/radios. Please retain your original dated sales receipt for your records. For warranty service of your Motorola product, you will need to provide a copy of your dated sales receipt to confirm warranty status. Registration is not required for warranty coverage.
FCC Licensing Information The Motorola OnCall (MOC) units operate on radio frequencies that are regulated by the Federal Communications Commission (FCC). In order to transmit on these frequencies, you are required to have a license issued by the FCC. Application is made available on FCC Form 601 and Schedules D, H, and Remittance Form 159.
made. To comply with FCC requirements, transmitter adjustments should be made only by or under the supervision of a person certified as technically qualified to perform transmitter maintenance and repairs in the private land mobile and fixed services as certified by an organization representative of the user of those services.
0.75 W or powered down to 0.25 W. Exposure Frequency Your Motorola unit is designed to comply with the following national and international standards and guidelines regarding exposure of human beings to radio frequency electromagnetic energy: •...
• International Commission on Non-Ionizing Radiation Protection (ICNIRP) 1998 • Ministry of Health (Canada) Safety Code 6. Limits of Human Exposure to Radio Frequency Electromagnetic Fields in the Frequency Range from 3 kHz to 300 GHz, 1999 • Australian Communications Authority Radiocommunications (Electromagnetic Radiation - Human Exposure) Standard 2003 •...
Device Operation Mount the device in a vertical position. The recommended mounting height is 48 inches from the floor. When recording your messages on the MOC, the recommended distance from the device to the lips is two to three inches (5.0 to 7.5 cm).
Potentially Explosive Atmospheres Do not remove, install, or charge batteries in a potentially explosive atmosphere. Sparks in a potentially explosive atmosphere can cause an explosion or fire resulting in bodily injury or even death. The areas with potentially explosive atmospheres referred to above include fueling areas such as below decks on boats, fuel or chemical transfer or storage facilities, areas where the air contains chemicals or particles, such as grain, dust or metal powders, and any other area where you would normally be advised to...
Operational Cautions Antennas Do not use any device that has a damaged antenna. If a damaged antenna comes into contact with your skin, a minor burn can result. Batteries All batteries can cause property damage and/or bodily injury such as burns if a conductive material such as jewelry, keys, or beaded chains touch exposed terminals.
Using the MOC Activation When the service button on the front of the MOC is pressed by a customer, the unit “wakes up” and sends a pre-recorded message to staff members carrying portable two-way radios that are on the same frequency and code. The flashing green LED on the front of the MOC indicates to the customer that the device has been activated, and the message has been sent.
Installation and Programming Installing the Batteries Graphic: Graphic: reinstall of reinstall of back cover back cover of MOC of MOC Battery latch opening Battery latch opening Turn key 1. Locate the turn key opening, between the speaker and the audio port on the bottom of the MOC.
3. Once the back cover is removed, install three C-cell batteries (not included) as indicated on the battery tray. To replace the back cover, see Step 4 in “Reassembling the MOC”. Installing the Service Button Label Graphics to be created 1.
5. Once the service button has been removed from the gray front frame, hold the service button with its back to you and press the two side tabs toward the center of the button to dislodge the back button cover. 6.
Entering Programming Mode 1. Ensure that the batteries have been correctly installed. 2. Press and hold the (–) and Power buttons simultaneously to enter programming mode. Note: You hear a confirmation tone to alert you that you have entered programming mode. If you wish to exit programming mode, press and hold the Help button for five seconds.
Menu Map Function Menu Option Submenu Options Sub-submenu Options Frequency 1–56 Interference Eliminator Code 0–121 - Lo Bandwidth - HI Battery Type - Lo Transmit Power - HI OGM 1 - (Record message) - NA (Message repeat) - 0–8 (Time interval) - 0–8 OGM 2 - (Record message)
Programming Your Messages 1: Frequency Select a transmit-only frequency (460–470 MHz). For questions on determining your radio frequency, please call Motorola Product Services at: 1-800-448-6686. 2: Interference Eliminator Code Select a code (0–121). 3: Bandwidth Select the bandwidth: • Lo = 12.5 kHz •...
5: Transmit Power Level Select the transmit power level: • Lo = 0.25W • d = 0.5W • Hi = 0.75W 6: Record Out-Going Message (OGM) 1 (Main) OGM 1 is the main out-going message that is transmitted when the MOC is activated by a press of the service button.
4. Press the Menu button to access the submenu (message repeat). This option allows you to set the number of times you want the message to repeat each time the service button is pressed. 5. Press the (+) or (–) buttons to change the setting for message repeat: •...
Submenu Option Time Interval 3 seconds 15 seconds 30 seconds 45 seconds 60 seconds 75 seconds 90 seconds 105 seconds 120 seconds 7: Record Out-Going Message (OGM) 2 (Optional External Contact) OGM 2 is the message that is transmitted when an external contact connected to the MOC has been activated.
2. Release the Rec button once you have finished recording your message. The number in the display will increase as you record to show the number of seconds that have been recorded. • Message length minimum: 1 second • Message length maximum: 6 seconds Note: If your recorded message is longer than 6 seconds, the MOC will record only the first 6 seconds.
• Message interval minimum: 3 seconds • Message interval maximum: 120 seconds Note: Use the table on page 19 to determine the number of seconds associated with each submenu option. 8: Record Out-Going Message (OGM) 3 (Low Battery Alert) OGM 3 is the message that is transmitted when the batteries in the MOC are low. To record your message: 1.
5. Press the (+) or (–) buttons to change the setting for message repeat: • Message repeat minimum: 0 repetitions • Message repeat maximum: 8 repetitions Note: If your message repeat is set to 0, the MOC will not transmit your recorded message.
2. Press the Power button to verify that audio has been muted on the MOC. To allow transmitted messages to be audible at the MOC: 1. Press and hold the Rec and Power buttons simultaneously for 3 seconds. Note: The display and LED light, and you hear an audio confirmation tone. This indicates that MOC audio is unmuted, and the transmitted message will be audible at the MOC.
on the back of the MOC, then pivot the cover so that the bottom tab slides inside the bottom of the unit and engages securely. Wall Mounting Use the four corner holes in the back cover to mount the unit on the wall. Mount your MOC in a vertical position.
MOC Factory Defaults Note: The MOC transmits only for the length of time of your message, not for a preset amount of time. This prevents unnecessary battery drain. 1: Frequency: Channel 1–464.5500MHz 2: Code: 67.0Hz 3: Bandwidth: 12.5 kHz 4: Battery Type: A (alkaline) 5: Transmit Power Level: d (0.5W) 6: Out-Going Message (OGM) 1: (no default message);...
External Monitor (Optional) The MOC is capable of supporting external monitors (contacts not included with the MOC). External Contact Definitions Normally Open ( A normally open contact remains open when inactive. Once activated, the contact is closed, and your message is transmitted. Inactive: Once activated Normally open external contact...
Normally Closed ( A normally closed contact remains closed when inactive. Once activated, the contact is opened, and your message is transmitted. Inactive: Once activated Normally closed external contact Contact Contact Wiring Recommendations • Use only 20-gauge cable to wire the monitor to the MOC. •...
2. Locate the two pairs of terminal contacts below the battery tray. 3. Determine which pair you will need based on the requirements of the monitor. 4. Connect the monitor wires securely to the appropriate MOC terminal connectors. 5. Flip the dip switch next to the terminal contacts to identify the type of terminal pair being used.
MOTOROLA. • Batteries. Defects in materials and workmanship in batteries that are manufactured by MOTOROLA and/or sold with Products are covered by this warranty only if the fully charged capacity falls below 80% of rated capacity or they leak.
1-888-390-6456 For Accessories and Software, please call the telephone number designated above. You will receive instructions on how to ship the Products to MOTOROLA. You must ship the Products to us with freight, duties and insurance prepaid. Along with the Products you must include: (a) a copy of your receipt, bill of sale or other comparable proof of purchase;...
• Products that are operated in combination with ancillary or peripheral equipment or software not furnished by MOTOROLA for use with the Products (“ancillary equipment”), or any damage to the Products or ancillary equipment as a result of such use. Among other things, “ancillary equipment”...
(b) board serial numbers that do not match each other; or board serial numbers that do not match the housing; or (c) non-conforming or non-MOTOROLA housings or parts. Any of these voids the warranty. • Defects or damage that result from: (a) use of the Products in a manner that is not normal or customary;...
In no event shall MOTOROLA be liable, whether in contract or tort (including negligence) for damages in excess of the purchase price of the Product, or for any...
The depreciation will be an equal amount per year over the life- time of the Products, as established by MOTOROLA. MOTOROLA will have no liability with respect to any claim of patent infringement which is based upon the combination of the Product or parts furnished under this limited warranty with ancillary equipment, as defined in VI, above.
only those Products that are associated with such software. No other use, including without limitation, disassembly or reverse engineering of such software or exercise of exclusive rights in such software is permitted. Some states and other jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or limitation on the length of an implied warranty, so the above limitations or exclusions may not apply to you.