Useful Information; Troubleshooting - Panasonic KX-TGA575 Operating Instructions Manual

Useful Information

Troubleshooting

Problem Cause & solution
The USB adaptor does
L� M ake sure the USB plug is connected properly to
not work. your computer.
(The USB Adaptor Utility L� T he USB adaptor may not work properly
icon ( ) is indicated in depending on the power supply of your
gray.) computer's USB port. If this is the case and
your computer has multiple USB ports, we
recommend that you try other USB ports.
L� T he USB adaptor is too far from the base unit.
Move closer to the base unit.
L� S kype software is not activated. Start the
software.
L� Y our base unit is turned off. Confirm the
connection.
L� T he registration may be canceled from the base
unit. Set up and register the USB adaptor to the
base unit again ("Confirming the USB adaptor
works properly" on page 9).
L� I f you are still having problems, uninstall the USB
Adaptor Utility (page 10) then reinstall it (page 8).
The USB Adaptor Utility L� S tart the Utility manually. Click [Start], then
does not start when my select [All Programs] – [Panasonic] –
computer is started up. [KX-TGA575] – [USB Adaptor (KX-TGA575)].
(The USB Adaptor Utility (For Windows 2000, click [Programs] instead of
icon ( ) does not [All Programs].)
appear in the system L� A fter you have started the USB Adaptor Utility,
tray.) you can enable the Auto Startup feature to make
sure the USB Adaptor Utility starts each time
your computer is started up. To enable Auto
Startup, right-click on the USB Adaptor Utility
icon in the system tray and insert a check mark
next to [Auto Startup].
16 For assistance, please visit http://www.panasonic.com/phonehelp
KX-TGA575_Ver003.indd 16-17
Problem Cause & solution
I cannot read the
L� Y ou can change the application's display
language displayed by language to English, French, or Spanish. Select
the USB Adaptor Utility. the desired language from the pull-down menu
on the upper right of the USB adapter setup
window.
I cannot make an internet L� W hile another handset user is making an outside
call. call, you cannot make an internet call. Try again
later.
I cannot receive internet L� W hile other handset users are making a
calls. conference call, you cannot receive internet
calls.
L� W hile the cordless camera is in use, you cannot
receive internet calls.
I cannot register the USB L� 8 handsets or devices have already been
adaptor. registered to the base unit. A previously
deregistered extension number is still retained in
the base unit. To register the USB adaptor, erase
the unnecessary extension number by using the
base unit.
L� F or other troubleshooting, refer to the base unit's operating instructions or
visit: http://panasonic.co.jp/pcc/cs/en/telecom/tel/download.htm.
For assistance, please visit http://www.panasonic.com/phonehelp
Useful Information
17
2005/12/20 17:33:00