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This user manual provides step-by-step installation instructions and other important information regarding your WD product. For the latest Western Digital product information and news, visit our Web site at www.westerndigital.com. Kit Contents WD Dual-option Backup external USB 2.0 hard drive 6 ft.
In the table that follows, enter the serial number, model number, and purchase date for your new Western Digital product. The complete serial number and model number are on the large label located on the back panel of the unit. You will need this information for setup and technical support.
IMPORTANT: This product contains no user-serviceable parts. Refer servicing to authorized WD personnel or an authorized WD service center only. Western Digital products are precision instruments and should be handled with care during unpacking and installation. These drives may be damaged by rough handling, shock, or vibration.
Windows 98SE/Me/2000/XP 1. Insert the installation CD into your CD-ROM drive. The program will autorun and display a setup menu. Select the option to Install Retrospect Express for Western Digital. 2. Retrospect Express Installer launches and displays the following window: 3.
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6. Launch Retrospect Express from the Start menu. Go to Start > Program Files > Retrospect > Retrospect 6.5. The software immediately asks you for a license code. Since your Western Digital edition has already been licensed, the license code field is automatically filled in. Click OK.
USER MANUAL Macintosh OS v9.2.2 IMPORTANT - Macintosh users only: You must reinitialize the Western Digital drive to HFS Extended format (or other Mac OS drive formats) prior to using the installation CD. Skip to page 8 to connect the unit; then follow the steps below to format and set up the drive.
USER MANUAL Mac OS X v10.2.8+ IMPORTANT - Macintosh users only: You must reinitialize the Western Digital drive to HFS Extended format (or other Mac OS drive formats) prior to using the installation CD. Skip to page 8 to connect the unit; then follow the steps below to format and set up the drive.
WD DUAL-OPTION EXTERNAL USB HARD DRIVE USER MANUAL Connecting the Drive Caution: Do not drop or jolt the unit or attempt to open the unit and service it yourself. These actions will void the warranty. Note: To determine whether your system supports USB 2.0, see "USB Information" on page 20.
WD DUAL-OPTION EXTERNAL USB HARD DRIVE USER MANUAL 6. A new hard drive icon will appear in the My Computer window for PC users or on your desktop for Mac users. Your drive is preformatted as a single FAT32 partition and is now ready to use.
WD DUAL-OPTION EXTERNAL USB HARD DRIVE USER MANUAL Using the Backup Software The following are instructions for both Windows and Macintosh to set up your WD Dual-option Backup USB hard drive with Dantz Retrospect Express backup software. Note: Retrospect Express is designed to duplicate your selected files for easy and convenient backup.
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WD DUAL-OPTION EXTERNAL USB HARD DRIVE USER MANUAL 3. Windows users and Mac OS 9.x users: By default, the software will copy Documents Only which includes your contacts, work documents, music, and pictures. This is the ideal choice for most users. The All Files option will copy all files including the operating system and all application files, in addition to your documents.
WD DUAL-OPTION EXTERNAL USB HARD DRIVE USER MANUAL 5. The last window summarizes the settings you specified in the Backup On Demand wizard. If you need to make any changes, click Back. Otherwise, click Finish to complete the wizard and begin your first backup. Every time you press the Backup On Demand button, Retrospect Express will launch the wizard and back up your data.
WD DUAL-OPTION EXTERNAL USB HARD DRIVE USER MANUAL Automatic Backup 1. Press the Automatic Backup button on the front of the unit to launch the initial setup wizard. Click Next. 2. Click on the storage drive you want to back up. This is the source drive that Retrospect Express will back up every time the automatic backup begins.
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WD DUAL-OPTION EXTERNAL USB HARD DRIVE USER MANUAL Mac OS X users only: You may select the type of files to back up in the following window. Make your selection and click Next. 4. Select the drive on which to store your backup files. If you have multiple external drives connected, the drive on which the button was pressed defaults as the destination.
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WD DUAL-OPTION EXTERNAL USB HARD DRIVE USER MANUAL 6. If you choose Every day, specify the time for your backups. 7. If you choose Once a week, select both the day and time you want your backups to occur. Click Next. 8.
Additional Features of Retrospect Express Retrospect Express includes additional features that are not integrated into the Western Digital backup wizards. To learn more about the advanced features of Retrospect Express, refer to the electronic Retrospect Express User’s Guide included on the Western Digital installation CD.
WD DUAL-OPTION EXTERNAL USB HARD DRIVE USER MANUAL Positioning the Drive IMPORTANT: The drive stands and feet are provided for specific configurations and usage. For a single external drive, WD recommends using the drive stands for vertical placement with the power button on top for easy accessibility. For stacking multiple drives, use the feet for horizontal placement.
WD DUAL-OPTION EXTERNAL USB HARD DRIVE USER MANUAL Disconnecting the Drive IMPORTANT: If you pressed the Safe Shutdown power button discussed on page 9, you do not need to follow the steps below. The instructions below are provided as an alternate to disconnecting the external drive.
WD DUAL-OPTION EXTERNAL USB HARD DRIVE USER MANUAL Macintosh 1. Close all windows and open applications associated with the external drive. Failure to do so may result in data loss. 2. Find the Removable Disk(s) icon associated with the interface you wish to disconnect and drag it to the Trash icon on your desktop.
WD DUAL-OPTION EXTERNAL USB HARD DRIVE USER MANUAL Troubleshooting To search the Western Digital technical support knowledge base and view a complete list of FAQs for your operating system, visit our support Web site at support.wdc.com. Frequently Asked Questions - USB Information Q: What is Hi-Speed USB? A: Hi-Speed USB is an alternative name for USB 2.0 and provides transfer rate speeds of up...
USER MANUAL Frequently Asked Questions - Installation To search the Western Digital technical support knowledge base and view a complete list of FAQs for your operating system, visit our support Web site at support.wdc.com. Q: Why does the drive not power up? A: After connecting the power supply cable, make sure that you press the power button.
WD DUAL-OPTION EXTERNAL USB HARD DRIVE USER MANUAL WD Service and Support If you need additional information or help during installation or normal use of this product, visit our product support Web site at support.wdc.com. Warranty Services - Obtain warranty information, warranty status, extended warranty, product replacement, RMA status and shipping and packaging information.
Radio Frequency Interference Statement FCC Notice This Western Digital product has been verified to comply with the limits for a Class B computing device pursuant to Part 15, Subpart B of FCC rules. This does not guarantee that interference will not occur in individual installations. Western Digital is not responsible for any television, radio, or other interference caused by unauthorized modifications to this product.
WD service center only. Obtaining Service Western Digital (WD) values your business and always attempts to provide you the very best of service. If this Product requires maintenance, either contact the dealer from whom you originally purchased the Product or visit our product support Web site at support.wdc.com for information on how to obtain service or a Return Material Authorization (RMA).
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WD DUAL-OPTION EXTERNAL USB HARD DRIVE USER MANUAL The foregoing limited warranty is WD’s sole warranty and is applicable only to products sold as new. The remedies provided herein are in lieu of a) any and all other remedies and warranties, whether expressed, implied or statutory, including but not limited to, any implied warranty of merchantability or fitness for a particular purpose, and b) any and all obligations and liabilities of WD for damages including, but not limited to accidental, consequential, or...