Manufacturer's Limited Warranty - Vertu Constellation RM-389V User Manual

Manufacturer's limited warranty

Damage. Do not modify, remanufacture, attempt to insert foreign objects into the battery or immerse to expose it to water or other liquids.
Batteries may explode if damaged.
Correct use. Use the battery only for its intended purpose. Improper battery use may result in a fire, explosion or other hazard. If the device or
battery is dropped especially on a hard surface, and you believe the battery has been damaged, take it to a service centre for inspection before
continuing to use it. Never use any charger or battery that is damaged. Keep your battery out of the reach of small children.
Ve r t u b a tt e ry au th e n tic at i o n g u i d e l i n e s
Always use original Vertu batteries for your safety. To check that you are getting an original Vertu battery, purchase it from a Vertu authorised
service centre or dealer and inspect the holospot label using the following steps:
1. When you look at the holospot on the label you should see a Vertu symbol and three characters.
2. In the background you should see the unique holospot serial number.
Successful completion of these steps is not a total assurance of the authenticity of the battery. If you cannot confirm authenticity or if you have
any reason to believe that your Vertu battery with the holospot on the label is not an authentic Vertu battery, you should refrain from using it and
take it to the nearest Vertu authorised service centre or dealer for assistance.
Manufacturer's limited warranty
NOTE! This Limited Warranty does not affect your legal (statutory) rights under your applicable national laws relating to the sale of consumer products.
Vertu provides this Limited Warranty to you who have purchased the Vertu product(s) included in the sales package ("Product").
Vertu warrants to you that during the warranty period Vertu or a Vertu authorized service company will in a commercially reasonable time remedy defects in materials, design
and workmanship free of charge by repairing or, should Vertu in its discretion deem it necessary, replacing the Product in accordance with this Limited Warranty (unless
otherwise required by law).
Wa r ra n ty pe ri od
The warranty period starts at the time of Product's original purchase by the first end-user. The Product may consist of several different parts and different parts may be
covered by a different warranty period (hereinafter "Warranty Period"). The different Warranty Periods are:
a)Twenty-four (24) months for the mobile device and twelve (12) months for accessories (whether included in the mobile device sales package or sold separately) other than
the consumable parts and accessories listed in (b) and (c) below;
b)six (6) months for the following consumable parts and accessories batteries, chargers, cables and covers; and
c)ninety (90) days for the media on which any software is provided, e.g. CD-rom, memory card.
As far as your national laws permit, the Warranty Period will not be extended or renewed or otherwise affected due to subsequent resale, Vertu authorized repair or
replacement of the Product. However, part(s) repaired or replacement product during the Warranty Period will be warranted for the remainder of the original Warranty Period
or for sixty (60) days from the date of repair or replacement, whichever is longer.
H o w to g e t w ar r a n ty s e r v i c e
If you wish to make a claim under this Limited Warranty, please return your Product or the affected part (if it is not the entire Product) to a Vertu authorized service company.
You can call a Vertu call centre (national or premium rates may apply) for further details on how to make a claim. Information about Vertu authorized service companies and call
centres can be found in the sales package, or at local Vertu web pages, where available.
Any claim under this Limited Warranty is subject to you notifying Vertu or a Vertu authorized service company of the alleged defect within a reasonable time of it having come
to your attention and in any event no later than before the expiry of the Warranty Period.
When making a claim under this Limited Warranty you will be required to provide:
a)the Product (or the affected part) and
b)the original proof of purchase, which clearly indicates the name and address of the seller, the date and place of purchase, the product type and the IMEI or other serial
number.
Wh at is n o t c o vere d ?
1.This Limited Warranty does not cover user manuals or any third party software, settings, content, data or links, whether included or downloaded in the Product, whether
included during instalment, assembly, shipping or at any other time in the delivery chain or otherwise and in any way acquired by you. Vertu does not warrant that any Vertu
software will meet your requirements, will work in combination with any hardware or software provided by a third party, that the operation of any software will be uninterrupted
or error free or that any defects in the software are correctable or will be corrected.
2.This Limited Warranty does not cover a) normal wear and tear (including, without limitation, wear and tear of camera lenses, batteries or displays), b) defects caused by
rough handling (including, without limitation, defects caused by sharp items, by bending, compressing or dropping, etc.), or c) defects or damage caused by misuse of the
Product, including use that is contrary to the instructions provided by Vertu (e.g. as set out in the Product's user guide) and/or e) other acts beyond the reasonable control of
Vertu.
3.This Limited Warranty does not cover defects or alleged defects caused by the fact that the Product was used with, or connected to, any product, accessory, software and/
or service not manufactured, or supplied by Vertu or was used otherwise than for its intended use. Defects can be caused by viruses from your or from a third party's
unauthorised access to services, other accounts, computer systems or networks. This unauthorised access can take place through hacking, password mining or through a
variety of other means.
4.This Limited Warranty does not cover defects caused by the fact that the battery has been short-circuited or by the fact that the seals of the battery enclosure or the cells
are broken or show evidence of tampering or by the fact that the battery has been used in equipment other than those for which it has been specified.
5.This Limited Warranty is not enforceable if the Product has been opened, modified or repaired by anyone other than an authorized service centre, if it is repaired using
unauthorised spare parts or if the Product's serial number, the mobile accessory date code or the IMEI number has been removed, erased, defaced, altered or are illegible in
any way and this shall be determined in the sole discretion of Vertu.
6.This Limited Warranty is not enforceable if the Product has been exposed to moisture, to dampness or to extreme thermal or environmental conditions or to rapid changes
in such conditions, to corrosion, to oxidation, to spillage of food or liquid or to influence from chemical products.
English
71