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Telstra Pre-Paid Mobile Wi-Fi Getting Started Manual

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Summary of Contents for Telstra Pre-Paid Mobile Wi-Fi

  • Page 2 Exposur ation of C ormity –Maximum P ermis le Exposur The Telstra Pre-Paid Mobile Wi-Fi is designed to be used at least 20 cm from the body. We declare that the product detailed in this manual, and in combination...
  • Page 3 Hazar tion of Hazardous Subst dous Subst dous Substanc The manufacturer declares that the Telstra Pre-Paid Mobile Wi-Fi is free from hazardous materials and complies with EU directive 2002/95/EC (commonly known as RoHS) and the amendments. Wi-Fi Allianc...
  • Page 4 External Memory Card, available at most consumer electronics stores. Your Telstra Pre-Paid Mobile Wi-Fi supports MicroSD™ cards up to 32GB. By using this card your Telstra Pre-Paid Mobile Wi-Fi can also act as an external storage drive when connected via USB.
  • Page 5 SB por Simply connect the Telstra Pre-Paid Mobile Wi-Fi to a USB port to charge your Telstra Pre-Paid Mobile Wi-Fi and access the MicroSD memory (if fitted). You can also connect to the AC charger supplied to charge and power your...
  • Page 6 Mobile Wi-Fi F aid Mobile Wi-Fi F eatur eatur The Telstra Mobile Wi-Fi router has four LED indicators that show the device status and indicate when you are sending or receiving data. Indic Indicat at at at ator or or or or...
  • Page 7 Your Telstra Pre-Paid Next G™ SIM Card is already installed in your Telstra Pre-Paid Mobile Wi-Fi. Ac Ac Ac Ac Activ tiv tiv tiv tivat at at at ate your T...
  • Page 8 Finishing your int Finishing your int ernet se sion There are two ways to end your internet session: 1. If you are the only user connected to the device simply turn off your Telstra Pre-Paid Mobile Wi-Fi.
  • Page 9 5 Wi-Fi enab led de led de led devic vic vic vice e e e e s s s s s to your Telstra Pre-Paid Mobile Wi-Fi onnec t up t o 5 Wi-Fi enab led de via the Wireless Network Connection of each device. You will need the WPA Security Key as supplied on your Security Card.
  • Page 10 You can change the settings of your Telstra Pre-Paid Mobile Wi-Fi by connecting to its web interface, including: 1. Changing the name of your wireless network 2. Changing your password...
  • Page 11 Ac Ac Ac Ac Acc c c c c ount ount ount ount ount for free; just make sure your Telstra Pre-Paid Mobile Wi-Fi is connected to the Next G™ network. You can visit My Account at http://myprepaid.telstra.com where you can: 1. Recharge your PrePaid account 2.
  • Page 12 Cr ge with a Cr ge with a Credit C edit C From the My Account at http://myprepaid.telstra.com: 1. Click on Recharge 2. Click on Credit Card 3. Select recharge amount, then 4. Enter your credit card details into the ‘input field’ and follow the prompts.
  • Page 13 Clic Click k k k k on CreditMe2U Clic 3. 3. 3. 3. 3. Ent Enter er er er er Telstra Pre-Paid Mobile number to transfer credit to in the ‘input field’ 4. 4. 4. 4. 4. Selec Selec Selec Select t t t t credit amount you wish to transfer and follow the prompts.
  • Page 14 Handy Hint Handy Hint Handy Hint If you have a Telstra Pre-Paid or Post-Paid Mobile you can transfer credit to your Telstra Pre-Paid Mobile Broadband service by using: My Account from the BigPond® portal on your phone, or My Pre-Paid online at ht ht ht ht http://mypr...
  • Page 15 Wher Where t e t e t e t e to buy r Wher o buy r o buy rec ec ec ec echar o buy r ge v ge v hers s s s s Wher Wher o buy r harge v ge v ge vouc...
  • Page 16 Int sing the Int ernet ernet ernet Once you have credit in your Telstra Pre-Paid Mobile Broadband account, you will be able to access the internet at broadband speeds whenever you’re in a Next G coverage area. To access the internet, simply: 1.
  • Page 17 For your convenience International Roaming is automatically available on your Telstra Next G™ Pre-Paid SIM Card. For a full list of countries and charges go to t t t t t elstr elstr elstra.c...
  • Page 18 Our Customer Terms (as varied from time to time). Below is a summary of some aspects of Our Customer Terms. It is for information only. For terms governing your Telstra Pre-Paid Mobile Broadband service, please go to t t t t t elstr elstr elstra.
  • Page 19 1.9 If your account balance is or becomes insufficient to cover or use a particular feature or Telstra service, we will not provide the service to you and will terminate any session, feature or service in progress, except for calls to emergency services 000 or access to My Account.
  • Page 20 UNLOCKING FEE OCKING FEE OCKING FEE 2.1 Your Wi-Fi modem is programmed to operate only on the Telstra network, you may need to pay an unlocking fee to use it on other networks. 3. 3. 3. 3. 3. SIM C...
  • Page 21 We will tell you about changes by sending you a text message or otherwise in writing, directing you to further information about the charges (such as on telstra.com or at a Telstra Shop). We may also publish a notice in a national newspaper.
  • Page 22 6. Liability 6. Liability 6. Liability 6. Liability 6. Liability O O O O Our liability t ur liability t ur liability to you ur liability t o you o you o you ur liability t o you 6.1 If our services are used by you in pursuit of financial gain (such as to conduct share trading), it is very important that you have another means of communication available and do not solely rely on our services.
  • Page 23 7. 7. 7. 7. 7. Gener Gener Gener General al al al al Gener 7.1 Please read Telstra’s Privacy Statement “Protecting Your Privacy” available at t t t t t elstr elstr elstr elstra.c elstr a.com.au/priv...
  • Page 24 10.1 We aim to resolve all problems and complaints quickly and effectively. If 10.1 10.1 10.1 you have any concerns, please visit your nearest Telstra Shop or call us on 125 8880 125 8880 125 8880 125 8880. If we are unable to resolve this matter to your satisfaction you can 125 8880 contact the Telecommunications Industry Ombudsman (“TIO...
  • Page 25 ™ and ® are trade marks and registered trade marks of Telstra Corporation Limited ABN 33 051 775 556.
  • Page 26 1. Make sure Wi-Fi is enabled on the PC or Laptop or other device you are trying to connect 2. Test the Telstra Pre-Paid Mobile Wi-Fi with another Wi-Fi enabled device 3. Check your SIM card is working in another device – e.g. mobile phone 4.
  • Page 27 P P P P P r r r r r ob ob ob ob oblem P P P P P os os os os ossib le C le C ause ause auses s s s s Sugge Sugge Suggest st st st sted Solution ed Solution ed Solution sible C...
  • Page 28 I cannot access The device has not Check your service indicator the internet at all. connected yet. LED’s status. Please wait 1~ 2 minutes for the Telstra Pre-Paid Mobile Wi-Fi to initialize. The download or The speed is dependent on upload speeds signal strength.