LG HX966TZ Service Manual page 57

DIGITAL DISPLAY & MEDIA TRAINING MASTER
10-8. Video Media Error case
Cannot play this file
Not Supported Video Codec
Not Supported Audio Codec
Unknown Video Format
1. Check your share folders on the media server program in the PC.
2. Find file you want to play.
3. Check that file extension is avi, mpg, mpeg.
4. Even if the file extension is avi, mpg or mpeg, the file may be not avi,
mpg or mpeg internally.
1. Check your share folders on the media server program in the PC.
2. Find the file you want to play.
3. Check video codec of the file is DIVX3.xx, DIVX4.xx, DIVX5.xx,XVID,
DIVX6.xx(Standard playback only), DIVX-HD, MPEG1 System Stream,
Mpeg2 Program Stream, Mpeg2 Transport Stream. This is supported.
1. Check your share folders on the media server program in the PC.
2. Find the file you want to play.
3. Check audio codec of the file is Dolby Digital, DTS, MP3, WMA, AAC,
AC3, MPEG Layer 1 or Layer 2. This is supported.
4. Not all the WMA and AAC Audio format is compatible.
5. Check the file are recorded with GMC or Qpel. This is not supported.
1. Check your share folders on the media server program on the PC
2. Find the file you want to play
3. The file that video codec and audio codec are not playable on the set is
displayed with this pop-up message
4. Check that the file is playable in the PC.
5. Even if the file might be playable in the PC, this may be not supported
by our set.
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