LG HX966TZ Service Manual page 44

DIGITAL DISPLAY & MEDIA TRAINING MASTER
7-6. Errors from Netflix server
Following operations could be abnormal if Netflix server is dead
• Activation
• Queue retrieving
• Movie playback
• Category list
Is it activated successfully?
YES
Does it fail to retrieve queue
data? (Title List)
YES
It retrieves queue data,
but fails to playback.
YES
If playback is ok, then move to
category list and choose one.
NO
If Netflix NCCP server is dead, it fails in activating even if ESN is valid,
NO
Network is setup correctly but it fails in retrieving the queue list,
NO
Netflix NCCP server is alive, but Netflix streaming server is dead.
NO
Netflix NCCP server/ Streaming server
is alive, but Web API server is dead.
2-31
then the Netflix NCCP server is dead.