LG HX966TZ Service Manual page 42

DIGITAL DISPLAY & MEDIA TRAINING MASTER
7-4. ESN (Electronic Serial Number) Validation
( Select [OTHERS] on the [Setup] menu.
And then Select [Netflix] on the [OTHERS] menu.
And then Check [Netflix ESN].)
Does it begin with
"LGE-XXXXX-" followed by "8-
digit" ?
Example )
BD572 : LGE-BD572-
BD592 : LGE-BD592-
BD561 : LGE-BD561-
HB905 : LGE-HB905-
HB965 : LGE-HB965-
YES
Select [Streaming] on the [Home] menu.
Is it activated successfully?
YES
Is Netflix server ok?
YES
Netflix server is ok,
but fails in activation.
NO
If not, the set has a bad ESN (It should not happen)
NO
If Netflix Server is dead,
NO
activation fails
even if the ESN is valid.
Call Netflix Customer Support
NO
and check that this ESN
added to the Netflix DB
2-29
--> replace the player
This means that ESN is valid.