Toyota Prius Warranty & Service Handbook page 17

Who is the best person to talk to at the Toyota Prius
Service Centre?
Talk to your Service Advisor or Customer Relations Manager at your
Toyota Prius Service Centre. If they're unable to assist, ask to
speak with the Service Manager.
Isn't Prius Service Centre servicing more expensive?
This is one of the great myths of modern motoring. Your Toyota
Prius Service Centre provides excellent price competitive servicing
and when you take into account the benefits of having Toyota
Trained Prius Technicians using Toyota Genuine Parts, there really
is no comparison.
If I have any problems with my Prius during the Warranty
Period, what is the best way of getting my Prius repaired?
Your Toyota New Vehicle Warranty provides comprehensive
security against any unlikely faults in your new Prius. However, if
you need repairs, don't hesitate to call your Toyota Prius Service
Centre. Every Toyota Prius Service Centre is committed to
providing any Warranty Repairs you may need.
HELPFUL QUESTIONS AND ANSWERS
If my Prius is off the road being repaired, are out of
pocket expenses such as accommodation, travel or
commercial loss included in the Toyota New Vehicle
Warranty?
The Toyota New Vehicle Warranty covers repairs or replacement of
parts that are defective in materials or workmanship at Toyota
Prius Service Centre premises. It does not cover claims for
compensation.
What costs are not covered by the Toyota New Vehicle
Warranty?
The costs of regular maintenance servicing are not part of the
Warranty. Please see What Is Not Covered By Your Toyota New
Vehicle Warranty in this Section.
What happens to the Toyota New Vehicle Warranty if I
modify my Prius?
The Toyota New Vehicle Warranty will continue to apply to original
components of the vehicle providing they have not been altered or
adjusted in any way. Also, the Toyota New Vehicle Warranty will
continue to apply if your Prius is fitted with Genuine Toyota Parts
and Accessories approved for your model. Any modifications or
damage resulting from the modifications to your vehicle, are not
covered by your Toyota new vehicle warranty. For further
information refer to What Is Covered By Your Toyota New Vehicle
Warranty in this Section.
Section 1 – 11