Helpful Questions And Answers - Toyota Prius Warranty & Service Handbook

HELPFUL QUESTIONS AND ANSWERS

HELPFUL QUESTIONS AND ANSWERS
What should I do if there are any concerns with my new
Prius?
Because your Prius is rigorously checked before it is delivered to
you, it is highly unlikely you will find any problems with your new
Toyota. Should, however, you have any concerns or questions
regarding your new vehicle, bring it into any Toyota Prius Service
Centre for a Complimentary Inspection, the coupon is located in
the front of this book.
Does my new Prius need an oil change during the break-in
period?
Your new Prius is manufactured to precision tolerances and is
rigorously checked and filled with high quality lubricants at the
factory; as such the oil and filter will be changed at the first
scheduled maintenance service, refer to the Maintenance Schedule
in Section 2.
When should I get my Prius serviced, and how do I
arrange it?
Your Prius should be serviced according to the Maintenance
Schedule in Section 2 of this book. Additional Service Requirements
apply for vehicles driven in harsh conditions or often used for towing
heavy loads. The additional requirements are also described in
Section 2 of this book. The Service Advisor at your Toyota Prius
Service Centre, can best advise you on the maintenance
requirements to suit your driving conditions.
Section 1 – 10
Who should service my Toyota Prius?
Nobody knows a Prius like a Toyota Trained Prius Technician. They
have the skills and specialised diagnostic equipment to maintain
your Prius to the highest possible standards. Ongoing education
programs and direct hotlines to Toyota ensure they stay abreast of
the latest information, developments and technologies. Without
these tools and specialised knowledge your vehicle's condition could
be misdiagnosed. This in turn could lead to warranty issues,
especially if non-genuine parts are found to cause further
mechanical problems.
The best way to be 100% sure your Prius is maintained correctly is
to trust it to the expert technicians at your Toyota Prius Service
Centre. Your Toyota Prius Service Centre only uses Toyota Genuine
Parts that are manufactured to Toyota's exacting standards and
come with a 12 month unlimited kilometre warranty. That way you
keep your Prius, and your warranty, in the very best condition.
A full service history from a Toyota Prius Service Centre will also
enhance the resale value of your vehicle.