Service Center Information - Pidion BM-150R Series Manual

VIII. Information

4. Service Center Information

[ Regulations on Free/Charging Repairs]
Type of Customer Damage
When requesting important repairs within 10 days of purchase
Requesting important repairs within 1 month since purchase date
An important repair is needed after 1 month of exchange
When it is impossible to exchange within 1 month
The same problem occurs 3 times
Possible
The same problem occurs 4 times
Repairs
5 problems in all different parts
When the manufacturer has lost the product in
which the customer has requested for a repair
Impossible
When it is impossible to repair within 1 month.
Repairs
Impossible to exchange.
Abiding to the Regulations of Customer Damage Repayment, Terms of Component Possession: 3 years
Exchange will be made to the same product. If an exchange for the same product is impossible, then it will be exchanged for a similar product.
However, there should be a repayment if the customer does not want an exchange for a similar product. Repayment amount should be the amount written
in the receipt. If the price on the receipt is higher than the price, than the usual price will be used as a standard, considering that other incidental expenses
had been added to the higher price.
Contents of Compensation
Within the Term
After term of guarantee
of Guarantee
Exchange or
Repayment
Exchange or
Repair Free of
Charge
Exchange or
Repair Free of
Charge
Repayment
Repair Free of
Charged Repair
Charge
Exchange or
Charged Repair
Repayment
Exchange or
Exchange after depreciation of the fixed price.
Repayment
Exchange after adding 10% to the depreciated price of the
Repayment
fix price (the highest price–purchased price).
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