USER MANUAL Elo Touch Solutions 15" 4:3 E3 RevA All-in-One Touchcomputer...
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Disclaimer The information in this document is subject to change without notice. Elo Touch Solutions, Inc. and its Affiliates (collectively “Elo”) makes no representations or warranties with respect to the contents herein, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo to notify any person of such revisions or changes.
Section 1: Introduction Product Description The new Elo 15E3 combines Elo reliable performance with the latest developments in touchscreen technology and display design. This combination creates a natural flow of information between a user and the 15E3. The 15E3 provides a powerful, compact, and configurable interactive display in one screen sizes: 15-inch. These models are ruggedized and available with our industry-leading Elo touch technology: AccuTouch (resistive) and TouchPro®...
Section 2: Installation Unpacking the Touchcomputer Open the carton and verify that the following items are present: • Power Cable US/Canada • 15E3 system • Power Cable Europe • Quick Install Guide • Extended Cable Cover • AC/DC Power Adapter User Manual: 15E3 RevA UM600172 Rev A, page 4 of 30...
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Connector Panel & Interfaces ESY 15E3 Models Power Button User Manual: 15E3 RevA UM600172 Rev A, page 5 of 30...
Adjusting the Display The display screen can be adjusted from -17 to +75 degrees, as shown below. 75° ° +75° -17° CAUTION: To prevent tipping or dropping, be sure to hold the base when adjusting the display. User Manual: 15E3 RevA UM600172 Rev A, page 6 of 30...
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Additional Extended Cable Cover for Your System 15E3 provides an additional extended cable cover in the accessory box. You may need to replace the original cable cover to the extended cable cover if most of I/O ports have been connected. User Manual: 15E3 RevA UM600172 Rev A, page 7 of 30...
Section 3: Mounting Wall Mount REMOVE SCREWS TO REMOVE FOOTPLATE User Manual: 15E3 RevA UM600172 Rev A, page 8 of 30...
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Second Display Mount This mount can adapter any monitor under 2.5 Kg with 75mm VESA mount. User Manual: 15E3 RevA UM600172 Rev A, page 9 of 30...
Section 4: Operation Power The touchcomputer ships in Last Power state. To turn the touchcomputer on or off, press the power button on the front cover once. The power status LED on the front cover functions according to the following table. Touchcomputer Status LED Status No input power –...
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Elo Touch Solutions – E-Series Hardware Monitoring Utility E-Series Hardware Monitor Menu The Hardware Monitor tool provides the following features. Feature Description Display the BIOS version, operating system version, Hardware Control (Volume & Brightness), memory System information, and drive information.
Setting Up the Operating System If configured with an operating system, the initial setup of the operating system takes approximately 5-10 minutes. Additional time may be needed depending on touchcomputer hardware configurations and connected devices. To set up the Microsoft® Windows® Operating System for the touchcomputer, turn on the touchcomputer by pressing the power button, and then follow the on-screen instructions.
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The following User Interface (UI) will be presented: Select Inject Language and the following UI will be presented. Click the drop-down list and select the preference language. Click Inject Selected Language User Manual: 15E3 RevA UM600172 Rev A, page 13 of 30...
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While the injecting process is performing, DO NOT use your keyboard or mouse during this time. It may cause an error in the language injection process. After the language package is installed correctly, press any key to exit the window. You should see the new injected language in both “Selected Language”...
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Once completed, you shall see a pop-up window to ask to insert a blank flash drive to any of available USB ports on your system. After the flash drive is inserted, you shall see a window as shown below. Click “Format Drive” to continue the process. PLEASE NOTE THAT ALL DATA WILL BE LOST DURING THIS PROCESS.
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Once the message shows “Creation Restore Media success…”, please remove the flash drive and click “Exit” to exit the program. In case the system is crashed and you have to use the recovery flash drive, reboot the system and press F11 several times to enter Device Boot Menu. Then, choose boot from flash drive.
Follow the on-screen instructions to complete the installation process and then exit the program. Note: All data is deleted during the recovery process. The user must back up files when necessary. Elo Touch Solutions does not accept liability for lost data or software.
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Select either Restore OS 32bit or Restore OS 64bit depending on your OS environment. The following User Interface (UI) will be presented: User Manual: 15E3 RevA UM600172 Rev A, page 18 of 30...
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Once completed, click the Close button. The system will return to the main menu of the Elo Recovery Solution. Then click the Exit button to restart your system. NOTE: All data is deleted during the recovery process. The user must back up files when necessary. Elo Touch Solutions does not accept liability for lost data or software.
Section 5: Technical Support If you are experiencing trouble with your touchscreen display, refer to the following suggestions. If the problem persists, please contact your local dealer or contact Elo Customer Service. Worldwide technical support phone numbers are available on the last page of this user manual.
Technical Assistance Technical Specifications Support visit www.elotouch.com/products visit www.elotouch.com/support for technical support for technical specifications for this device See this user manual’s last page for worldwide technical support phone numbers. User Manual: 15E3 RevA UM600172 Rev A, page 21 of 30...
Section 6: Safety & Maintenance Safety • To avoid risk of electric shock, follow all safety notices and do not disassemble the touchcomputer. They are not user-serviceable. • Do not block or insert anything inside the ventilation slots. • The Elo 15E3 is equipped with an AC/DC power adapter. Do not use a damaged AC/DC power adapter. Use only the AC/DC power adapter supplied by Elo for the 15E3.
Care and Handling The following tips will help keep your touchcomputer functioning at an optimal level: • Disconnect the AC power cable before cleaning. • To clean the unit (except touchscreen), use a clean cloth lightly dampened with a mild detergent. •...
Section 7: Regulatory Information Electrical Safety Information Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed. There are no operator serviceable parts inside this equipment.
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Canada Compliance Statement: This Class A digital apparatus complies with Canadian CAN ICES-3 (A)/NMB-3(A) Cet appareil numérique de la classe A est conforme à la norme CAN ICES-3 (A)/NMB-3(A) du Canada. This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
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Agency Certifications The following certifications and marks have been issued or declared for this system: • • United State Ukraine Ukrsepro FCC, UL • Europe CE, CB, TUV • Mexico NOM • Australia RCM • China CCC SRRC • Japan VCCi •...
Section 8: Warranty Information Except as otherwise stated herein, or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. The warranty for the touchscreen display and their components is three years. Seller makes no warranty regarding the model life of components.
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Notes User Manual: 15E3 RevA UM600172 Rev A, page 23 of 30...
Press Releases • Software Drivers • Touchmonitor Newsletter To find out more about our extensive range of Elo touch solutions, go to www.elotouch.com, or call the office nearest you. Europe North America Asia-Pacific Latin America Tel +32 (0)16 70 45 00...
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