Creative CT4760 Getting Started page 59

For example, if you are playing DVD games or movies, make sure that you select the Auxiliary
device and select the Auxiliary device as your record source in Surround Mixer.
If you have changed environments, make sure that your active sources are selected in
Surround Mixer.
No sound from the speakers.
Check the following:
• First, check that you have connected your speakers to your card's output. Second, check that
you have selected the correct source in the Mixer deck. If both these conditions have been met
and you still do not get any sound, click the red plus sign above the VOL control and check
whether the Digital Output Only check box is selected. If it is, you are in the Digital Output
Only mode and so must connect to digital speakers to hear the sound from your audio card.
See the section on Digital Output Only in Surround Mixer's online help for more information.
No audio output when playing digital files such as .WAV, MIDI files or AVI clips.
Possible causes:
The speaker volume knob (if any) is not set properly.
The external amplifier or speakers are connected to the wrong jack.
There is a hardware conflict.
The Speaker selection in the Main deck of Surround Mixer is incorrectly selected.
The Original Sound sliders in either the Master and Source tabbed pages of the
Environmental Audio applet are set at or near 0%.
Check the following:
The speakers' volume control knob, if any, is set at mid-range. Use Creative Mixer to adjust
the volume, if necessary.
Troubleshooting D-3