Useful Tips; Faq; Troubleshooting - Philips 32PFL3509 User Manual

8 Useful tips

FAQ

Question
My Remote Control does not
work.
What should I do?
Why can I not watch some RF
signal TV programs.
How come there is no image
from the connected external
devices?
How can I set the clock ?

Troubleshooting

If the unit does not perform properly when operated as instructed in this User Manual,
check the following chart and all connections once before calling for service.
Symptom
No power
Control keys do not work.
Power is ON but no screen
image.
No picture or sound
Answer
• Check the antenna or cable connection to the main unit.
• Check the Batteries of the Remote Control.
• Check if there is an obstacle between the infrared sensor window and the Remote Control.
• Test the signal Output use IR Signal Check.
If okay, then possible infrared sensor trouble.
• Aim the Remote Control directly at the infrared sensor window on the front of the unit.
• Reduce the distance to the unit.
• Re-insert the Batteries with their polarities (+/– ) as indicated.
• When there is an infrared-equipped device such as PC near this unit, it may interrupt the Remote Control signal of this unit. Move
the infrared-equipped device away from this unit, change the angle of the infrared sensor or Turn Off the infrared communication
function.
• Auto Tuning must be completed when you set up the unit for the first time or move it to a location where previously unavailable
channels are broadcast.
• Make sure Auto Search has been completed.
• The selected channel may not be broadcasting.
• When Auto Search is interrupted and not completed, some channels will not be received. Make sure to complete the Auto search.
p. 19
➠
• The unit requires some kind of antenna Input. An indoor antenna (VHF / UHF), an external antenna (VHF / UHF) or an RF coaxial
cable from your wall cable/satellite box needs to be plugged into the unit.
• Check if the correct Input mode is selected by pressing
External Device. p. 15
➠
• Check the antenna, cable or other Input connection to the unit.
• When using the Component Video connection check that the Green (Y), Blue (Pb/Cb) and Red (Pr/Cr) connectors are connected
to their corresponding colored jacks on the unit.
• There is no clock function on this unit.
Remedy
• Make sure the AC power cord is plugged in.
• Make sure that the AC outlet supplies the proper voltage, plug another electrical appliance into the AC outlet to ensure that the AC
outlet operates normally.
• If a power failure occurs, unplug the AC power cord for 1 minute to allow the unit to reset itself.
• Press only one key at a time. Do NOT press more than one key at the same time.
• Ensure that no keys on the Remote Control are depressed and move freely.
• Check whether the connection of the antenna, cable receiver or satellite box is connected correctly.
• Check whether all the cables to the unit are connected to the correct Output jack of your device like Blu-ray disc / DVD recorder.
• Make sure that the selected Input mode is connected to the working Input jack.
• Check if your computer is NOT in sleep mode when the Input mode of this unit is in PC mode. Tap any key on the keyboard to
wake up your computer.
• Check if the Power is on.
• Check whether all the cables to the unit are connected to the correct Output jack of your device like Blu-ray / DVD recorder.
• View other TV channels. The problem might be limited to the broadcasting station or weak signal strength.
• Unplug the AC power cord and wait for about 1 minute, then plug the AC power cord and Turn On the unit again.
• Check whether the connection of the antenna, cable receiver or satellite box is connected correctly.
• Make sure that the selected Input mode is connected to the working Input jack.
• Check if your computer is NOT in sleep mode when the Input mode of this unit is in PC mode. Tap any key on the keyboard to
wake up your computer.
• Make sure that the sound is not muted. Press
• Make sure that the volume is NOT set to 0 or
p. 25
➠
p. 19
➠
SOURCE or using CH + / −. Refer to Watching Channels from an
so that the volume bar and current volume level will appear on the TV screen.
. If so, use VOL + / − to adjust to the desired volume.
23
English
Continued on next page.