Troubleshooting - VTech First Order Stormtrooper Parents' Manual

WarninG
A very small percentage of the public, due to an existing condition, may
experience epileptic seizures or momentary loss of consciousness when
viewing certain types of flashing colors or patterns.
While the First Order stormtrooper™/BB-8™ smartwatch does
not contribute to any additional risks, we do recommend that parents
supervise their children while they play the mini activities. If your child
experiences dizziness, altered vision, disorientation, or convulsions,
discontinue use immediately and consult your doctor. Please note that
focusing on at close range and handling a smartwatch as a controller
for a prolonged period of time may cause fatigue and/or discomfort. We
recommend that children take a 15-minute break for every hour of play.

trOuBLesHOOtinG

Problem
The watch
has stopped
working
Screen display
is abnormal
Image taken is
not clear
solution
1. Turn the Master Power switch OFF for 30
seconds.
2. Turn the Master Power switch On again and then
press the Home Button to activate the watch. It
should now work properly.
3. If it doesn't work, recharge the battery and try
again.
(Refer to the Battery Recharging section for
details.)
1. Turn the Master Power switch OFF for 30
seconds.
2. Turn the Master Power switch On again and then
press the Home Button to activate the watch. The
screen display should be normal again.
1. Make sure the lighting conditions of the shooting
environment are good.
2. Check to see if the camera lens is clean. If you find
some dirt on it, please see the steps to clean the
lens in Care and Maintenance.
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