VTech First Order Stormtrooper Parents' Manual page 22

question 5:
Why are the videos grainy and fuzzy when viewing on the computer
screen?
answer:
Please check if the video player of your computer is set to display the
actual resolution and scale of your videos. Viewing the videos on an
enlarged screen will result in a lower display quality.
Also, you can set the video resolution of First Order stormtrooper™/
BB-8™ smartwatch to 320 X 240. The video quality of this option is
better than 160 X 120.
question 6:
Can you delete a group of pictures at one time, or do they have to be
deleted one at a time on the camera?
answer:
If you connect First Order stormtrooper™/BB-8™ smartwatch to
your computer and access it as an external drive, you can select multiple
pictures to delete at any one time.
question 7:
If you accidentally delete the pictures by reformatting, is there any way
to get them back?
answer:
Unfortunately, if you delete the pictures by formatting the internal
storage memory, there's no way to retrieve them. There is third party
software that can help recover deleted data from storage, but we do not
recommend using this.
question 8:
I am trying to transfer my pictures to my computer. I connected per the
instructions (connecting the micro USB cable to the watch and computer)
and the new drive appears. However, no pictures are automatically
downloading. Is there something I need to do at start-up to get the
pictures downloaded and saved?
answer:
The picture transfer operation does not start by itself. After you have
connected the micro USB cable to your computer and the drive appears
ready, you can open the drive, look under the folder dCiM and you should
find the images you captured with the First Order stormtrooper™/BB-
8™ smartwatch. Moreover, if you wish to upload images to be viewed
22