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HP Z38c User Manual

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User Guide

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  • Page 1 User Guide...
  • Page 2 United States and/or other countries. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3: About This Guide

    About This Guide This guide provides information on monitor features, setting up the monitor, using the software and technical specifications. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.
  • Page 4 About This Guide...
  • Page 5: Table Of Contents

    Adjusting the monitor ........................11 Installing a security cable ......................... 12 Turning on the monitor ........................13 HP watermark and image retention policy ..................13 2 Using the monitor ............................14 Software and utilities ............................14 The Information file ........................... 14 The Image Color Matching file ......................
  • Page 6 4 Maintaining the monitor ..........................20 Maintenance guidelines ............................20 Cleaning the monitor ......................... 20 Shipping the monitor ......................... 20 Appendix A Technical specifications ......................... 21 Preset display resolutions ........................... 22 Entering user modes ......................... 23 Energy saver feature ............................23 Appendix B Accessibility ..........................
  • Page 7: Getting Started

    Use a power strip whose manufacturer offers a damage replacement policy so you can replace the equipment, if surge protection fails. Use the appropriate and correctly sized furniture designed to properly support your HP LCD monitor. WARNING! LCD monitors that are inappropriately situated on dressers, bookcases, shelves, desks, speakers, chests, or carts may fall over and cause personal injury.
  • Page 8: Product Features And Components

    Plug and Play capability if supported by your operating system ● On-screen display (OSD) adjustments in several languages for easy setup and screen optimization ● HP Display Assistant software for adjusting monitor settings and enabling theft-deterrence features ● HDCP (High-bandwidth Digital Content Protection) used on digital inputs ●...
  • Page 9: Front Components

    Front components Component Function Menu button Press to open the OSD menu, select a menu item from the OSD, or close the OSD menu. Function buttons Use these buttons to navigate through the OSD menu based on the indicators above the buttons that are activated when the OSD menu is open. NOTE: You can reconfigure the Function buttons in the OSD menu to quickly select the most commonly used operations.
  • Page 10: Rear Components

    Rear components Component Function Master power switch Turns off all power to the monitor. NOTE: Putting the switch in the Off position will yield the lowest power state for the monitor when not in use. Power connector Connects AC power. HDMI port Connects an HDMI cable to the source device.
  • Page 11: Setting Up The Monitor

    Setting up the monitor To set up the monitor, ensure that the power is turned off to the monitor, computer system, and other attached devices, then follow the instructions below. NOTE: Be sure the master power switch, located on the rear panel of the monitor, is in the Off position. The master power switch turns off all power to the monitor.
  • Page 12: Mounting The Monitor

    Mounting the monitor The monitor panel can be attached to a wall, swing arm, or other mounting fixture. NOTE: This apparatus is intended to be supported by a UL- or CSA-Listed wall mount bracket. CAUTION: This monitor supports the VESA industry-standard 100 mm mounting holes. To attach a third- party mounting solution to the monitor, four 4 mm, 0.7 pitch, 10 mm long screws are required.
  • Page 13: Attaching The Vesa Mounting Bracket

    Attaching the VESA mounting bracket A VESA mounting bracket is included with the monitor for use when attaching the monitor to a wall, swing arm, or other mounting fixture. Remove the monitor stand. Refer to Removing the monitor stand on page Position the VESA bracket so that the connector slot on the bracket is aligned with the connector slot on the monitor.
  • Page 14: Connecting The Cables

    Connecting the cables NOTE: The monitor ships with select cables. Not all cables shown in this section are included with the monitor. Place the monitor in a convenient, well-ventilated location near the computer. Connect a video cable. NOTE: The monitor will automatically determine which inputs have valid video signals. The inputs can be selected through the OSD by pressing the Menu button and selecting Input Control.
  • Page 15 NOTE: You must connect the USB upstream cable from the source computer to the monitor to enable the USB ports on the monitor. NOTE: To set the video input source to USB-C, press the Menu button on the front of the monitor, select Input Control, and then select...
  • Page 16 Connect one end of the power cord to the monitor and the other end to a grounded AC outlet. WARNING! To reduce the risk of electric shock or damage to the equipment: Do not disable the power cord grounding plug. The grounding plug is an important safety feature. Plug the power cord into a grounded (earthed) AC outlet that is easily accessible at all times.
  • Page 17: Adjusting The Monitor

    Adjusting the monitor You may tilt the monitor panel forward or backward, raise or lower it, and turn it from one side to the other. Setting up the monitor...
  • Page 18: Installing A Security Cable

    Installing a security cable A security cable is a key lock device that has a wire cable attached. You attach one end of the cable to your desk (or other stationary object) and the other end of the cable to the security cable slot on the computer. Secure the security cable lock with the key.
  • Page 19: Turning On The Monitor

    Image retention is a condition that may occur on all LCD screens. Monitors with a “burned-in image” are not covered under the HP warranty. NOTE: If pressing the power button has no effect, the power button lockout feature may be enabled.
  • Page 20: Using The Monitor

    Software and utilities The optical disc, if one is included with the monitor, contains files you can install on the computer. If you do not have an optical drive, you can download the files from http://www.hp.com/support. INF (Information) file ●...
  • Page 21: Downloading From The Web

    Downloading from the web If you do not have a computer or a source device with an optical drive, you can download the latest version of INF and ICM files from the HP monitors support website. Go to http://www.hp.com/support. Select Get software and drivers.
  • Page 22: Assigning The Function Buttons

    Assigning the Function buttons Pressing one of the Function buttons activates the buttons and displays the icons above the buttons. The factory default button icons and functions are shown below. Item Button Function Menu Press to open the OSD menu, select a menu item from the OSD, or close the OSD menu.
  • Page 23: Adjusting Low Blue Light Mode

    To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation, setup, posture, and health and work habits for computer users, and provides important electrical and mechanical safety information. This guide is located on the web at http://www.hp.com/ergo. Using Auto-Sleep Mode The monitor supports an OSD option called Auto-Sleep Mode that allows you to enable or disable a reduced power state for the display.
  • Page 24: Support And Troubleshooting

    Support and troubleshooting Solving common problems The following table lists possible problems, the possible cause of each problem, and the recommended solutions. Problem Possible Cause Solution Screen is blank or video is Power cord is disconnected. Connect the power cord. flashing.
  • Page 25: Product Support

    Locating the serial number and product number The rating label on the monitor provides the product number and serial number. You may need these numbers when contacting HP about the monitor model. The rating label is located on the bottom of the monitor panel.
  • Page 26: Maintaining The Monitor

    If the monitor is not operating properly or has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider. Use only a power source and connection appropriate for this monitor, as indicated on the label/back ●...
  • Page 27: Appendix A Technical Specifications

    Technical specifications NOTE: All specifications represent the typical specifications provided by HP's component manufacturers; actual performance may vary either higher or lower. For the latest specifications or additional specifications on this product, go to http://www.hp.com/go/ quickspecs/ and search for your specific monitor model to find the model-specific QuickSpecs.
  • Page 28: Preset Display Resolutions

    <0.3 W Input terminal One DisplayPort port, one HDMI port, one analog audio-in jack, three USB 3 ports, one USB Type-C port Preset display resolutions The display resolutions listed below are the most commonly used modes and are set as factory defaults. This monitor automatically recognizes these preset modes and they will appear properly sized and centered on the screen.
  • Page 29: Entering User Modes

    Preset Timing name Pixel format Horz freq (kHz) Vert freq (Hz) 576i 720 × 576 15.625 50.000 576p 720 × 576 31.250 50.000 720p50 1280 × 720 37.500 50.000 1080i50 1920 × 1080 28.125 50.000 1080p60 1920 × 1080 67.500 60.000 1080p50 1920 ×...
  • Page 30: Appendix B Accessibility

    Accessibility HP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices. Supported assistive technologies HP products support a wide variety of operating system assistive technologies and can be configured to work with additional assistive technologies.

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