Customer Service - Schmidt PressControl 3000 Operator's Manual

12 Customer Service

Describing problem
in detail
System identification
56
12 Customer Service
Please contact to the SCHMIDT Technology Customer Service department
when you encounter difficulties with the press system or the software.
Note, if possible, the error message.
Inform the SCHMIDT
When and how often has the problem occurred, and what changes has
been made recently?
When making contact with the SCHMIDT
need information concerning the control unit software.
This information can be seen in the "System Options" display mode.
Select the "System Options" system function key.
Select the "System Options" menu.
In the "Service" submenu, select the "Ident" command.
®
Customer Service:
®
Customer Service by phone, we
SCHMIDT
®
PressControl 3000 – V1.3