Ford TRANSIT 2017 Owner's Manual page 414

Issue
This is a cell phone-
dependent feature.
I am having
trouble
connecting my
Possible cell phone
cell phone to
malfunction.
SYNC 3.
This is a cell phone-
dependent feature.
Possible cell phone
malfunction.
iPhone
Text messaging
is not working
on SYNC 3.
Transit (TTH) Canada/United States of America, HK3J 19A321 AA enUSA, Edition date: 04/2016, First Printing
SYNC
Cell phone issues
Possible cause
411
3
Possible solution
Check your cell phone's compatibility.
Try switching your cell phone off, resetting
it or removing the battery, then try again.
Try deleting your device from SYNC 3 and
deleting SYNC from your device, then trying
again.
Always check the security and auto accept
prompt settings relative to the SYNC 3
Bluetooth connection on your cell phone.
Update your cell phone's firmware.
Switch the auto download setting off.
Check your cell phone's compatibility.
Try switching your cell phone off, resetting
it or removing the battery, then try again.
• Go to your cell phone's Settings.
• Go to the Bluetooth Menu.
• Press the blue circle to the right of the
device named with the your vehicle
make and model to enter the next
menu.
• Turn Show Notifications on.
• Disconnect then reconnect your iPhone
from the SYNC 3 system to activate this
settings update.
Your iPhone is now set up to forward
incoming text messages to SYNC 3.
Repeat these steps for every other SYNC 3
vehicle that you connect. Your iPhone will
only forward incoming text messages to
SYNC 3 if the iPhone is not unlocked in the
messaging application.
Replying to text messages using SYNC 3 is
not supported by iPhone.