Troubleshooting Worksheet - Polaris Vac-Sweep 360 Owner's Manual

Action: Sweep hose constantly sprays
water out of the pool.
Solution: 1. Adjust the speed of the sweep
hose by tightening the
adjustment screw.
2. Replace the sweep hose
scrubber (part #9-100-3105) if
it is worn or missing.
3. Add a sweep hose weight
(order part #B2) to keep the
sweep hose from spraying.
Action: The cleaner does not clean the
entire pool.
Solution: 1. Check the hose length
reaches within 6" of the
farthest point of the pool. If
not, order a new hose section
from your Polaris dealer and
add it to the first hose section.
2. Check thrust jet for 11 o'clock
position that optimizes
random turning.
3. While the cleaner is operating,
hold it upside down and look
into the vacuum tube. There
should be three distinct, even
jets of water. If there are not,
contact Customer Service or
a Polaris authorized Service
Center for assistance.
Action: The cleaner is running in
circles on its side.
Solution: 1. The filter bag is full and
weighing the cleaner down
on one side.
2. Remove the head float and
shake it. If there is water in
the float, order a new one.
3. The feed hose should float
evenly on the surface of
the pool.

Troubleshooting Worksheet

If these solutions do not result in
improved performance, contact the
Polaris dealer who sold you the cleaner
or call Customer Service.
In order to provide faster and more
convenient service, please have the
following information available at the
time of your call or when taking the
Polaris in for service.
1. Serial #:________________________
2. Wheel RPM:__________________
3. Is the back-up valve cycling?
4. Is the feed hose the proper
length?
5. Are the swivels rotating freely?
6. How often do you clean the filter
screen inside the quick
disconnect?
7. Are the vacuum jets obstructed?
(While the cleaner is operating, hold it upside
down and look into the vacuum tube. There
should be three distinct, even jets of water.)
8. Is the drive train functioning?
(As you spin each wheel independently, all
the wheels should spin.)
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Never Once a Week
Twice a Week Once a Month
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