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User Manual
USER GUIDE & SERVICE MANUAL
SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
RIGHT PRODUCT. RIGHT PLACE. RIGHT TEMPERATURE. SINCE 1962.
Modular 3000 Series
3024DWR
24" Drawer Model
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SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE
Contents
Safety
Safety and Warning
Intro
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Table of Contents
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Summary of Contents for U-Line 3024DWR
- Page 1 USER GUIDE & SERVICE MANUAL SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE RIGHT PRODUCT. RIGHT PLACE. RIGHT TEMPERATURE. SINCE 1962. Modular 3000 Series 3024DWR 24" Drawer Model • • SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE...
- Page 2 Troubleshooting WELCOME TO U-LINE Congratulations on your U-Line purchase. Your product comes from a company with over five decades of premium modular ice making, refrigeration, and wine preservation experience. U-Line continues to be the American leader, delivering versatility and flexibility for multiple applications including residential, light commercial, outdoor and marine use.
- Page 3 1. U-Line Customer Care must be contacted immediately at +1.800.779.2547. 2. Service or repairs performed on the unit without prior written approval from U-Line is not permitted. If the unit has been altered or repaired in the field without prior written approval from U-Line, claims will not be eligible.
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Page 4: Safety And Warning
USER GUIDE SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Safety and Warning WARNING Service must be done by factory authorized NOTICE service personnel. Any parts shall be replaced Please read all instructions before installing, with like components. - Page 5 USER GUIDE u-line.com Disposal and Recycling DANGER RISK OF CHILD ENTRAPMENT. Before you throw away your old refrigerator or freezer, take off the doors and leave shelves in place so children may not easily climb inside. If the unit is being removed from service for disposal,...
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Page 6: Environmental Requirements
USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Environmental Requirements This model is intended for indoor/interior applications only and is not to be used in installations that are open/ exposed to natural elements. - Page 7 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Electrical WARNING SHOCK HAZARD — Electrical Grounding Required. Never attempt to repair or perform maintenance on the unit until the electricity has been disconnected. Never remove the round grounding prong from the plug and never use a two-prong grounding adapter.
- Page 8 Cutout Dimensions Metric measurements rounded and optimized PREPARE SITE Your U-Line product has been designed exclusively for a built-in installation. When built-in, your unit does not require additional air space for top, sides, or rear. However, the front grille must NOT be obstructed.
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Page 9: Product Dimensions
USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Product Dimensions... - Page 10 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Product Dimensions 1 Side-by-Side Installation Hinge-by-Hinge Installation (Mullion) When installing two units hinge-by-hinge, 13/16" (22 OTHER SITE REQUIREMENTS mm) is required for integrated models. Additional...
- Page 11 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Side-by-Side Installation 1 Anti-Tip Bracket CAUTION The anti-tip bracket must be installed to prevent the unit from tipping when doors are fully opened or excess weight is placed on the front of the unit.
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Page 12: General Installation
USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Anti-Tip Bracket 1 INSTALLATION General Installation 1. Plug in the power/electrical cord. 1. Use a level to confirm the unit is level. Level 2. Gently push the unit into position. Be careful not should be placed along to entangle the cord. - Page 13 3. Apply double sided tape to the backside of the integrated grill (plinth strip/base fascia). Use the diagram below for reference. U-Line recommends ™ ™ tape, a high strength bonding tape. Apply Tape To Shaded Area 4.
- Page 14 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Grille - Plinth Installation (plinth strip/base fascia) 1. Align slots in grille (plinth strip/base fascia) rail REMOVING AND INSTALLING GRILLE with screw heads in base of unit...
- Page 15 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Grille - Plinth Installation 1...
- Page 17 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Drawers WARNING CHECKING DRAWER ALIGNMENT SHOCK HAZARD — The unit must be unplugged from the wall outlet during drawer removal, The unit’s drawers are aligned at the factory before adjustment and re-installation.
- Page 18 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Note: The mounting holes on The drawer will need a Loosen Mounting Screws the slide are slightly larger Frontto-Back Adjustment if, than the screws’ diameter.
- Page 19 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE 3. Mark new drilling holes using different sets of mounting holes on the slide. Note: Front location holes are shown. Corresponding rear holes will also need to be marked.
- Page 20 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE 2. Reposition the slide so it is the same distance from the bottom of the liner as the other slide. Measure to confirm. 3. Mark new drilling holes using different sets of mounting holes on the slide.
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Page 22: First Use
SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE First Use All U-Line controls are preset at the factory. Initial startup requires no adjustments. NOTICE U-Line recommends allowing the unit to run overnight before loading with product. -
Page 23: Control Operation
USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE First Use 1 Control Operation Your unit is equipped with two zones. Each zone can be set to a different mode. Zone Indicator Zone Toggle... - Page 24 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE U-SELECT ® CONTROL Digital Display Food Storage Chart Mode Food Types The 3000 Series units are controlled by a feature rich, advanced OLED display control unit. The control panel...
- Page 25 INTERIOR LIGHTING on the user interface. See below for a list of errors. Your U-Line 3000 Series unit uses a state of the art LED lighting system. NOTE: Singe zone models will not use (L) left or (R) right zone indicators in error notification.
- Page 26 CUSTOMER MENU “Actual Temps” from the Customer Menu. The 3000 Series of U-Line undercounter refrigeration appliances contain a feature rich customer menu. The 2. Press to scroll through available Customer Menu allows access to a series of advanced information.
- Page 27 . The current setting will begin to flash. Press to select a different level. The U-Line 3000 Series of models supports a number 4. Press to confirm your choice. of display languages including English, Spanish, French, German, Dutch, and Italian.
- Page 28 The Help screen displays the 3. Press to select between °F (Fahrenheit) or °C following: (Celsius). • Model. 4. Press to confirm your choice. • U-Line contact information. Factory Default Select • Software version. RETURN TO MENU FACTORY DEFAULT RESTORE? •...
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Page 29: Sabbath Mode
USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE The Display will fade out as the unit enters Sabbath Mode. Sabbath Mode remains active until is quickly pressed and Sabbath Mode released. Select RETURN TO MENU... - Page 30 Anything in direct contact with the evaporator is subject to freezing. When properly loaded, your U-Line unit will store up to 142 (12 oz. [330 ml]) cans or 90 (12 oz. [330 ml]) bottles.
- Page 31 USER GUIDE u-line.com Airflow and Product Loading 1 SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • • SERVICE MAINTENANCE Cleaning To clean integrated panels, use household cleaner per the cabinet manufacturer’s recommendation. EXTERIOR CLEANING Stainless Models INTERIOR CLEANING Stainless door panels and handles can discolor when Disconnect power to the unit.
- Page 32 USER GUIDE u-line.com RATION • Cleaning 1...
- Page 33 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • • SERVICE MAINTENANCE NOTICE The drain pan was not designed to capture the water created when manually defrosting. To prevent water from overflowing the drain pan and possibly damaging water sensitive flooring, the unit must be removed from cabinetry.
- Page 34 USER GUIDE u-line.com Cleaning 2 SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Cleaning Condenser INTERVAL - EVERY SIX MONTHS To maintain operational efficiency, keep the front grille (plinth strip/base fascia) free of dust and lint, and clean the condenser when necessary.
- Page 35 If the unit will be exposed to temperatures of 40°F (5°C) or less, the steps above must be followed. For questions regarding winterization, please call U-Line at +1.800.779.2547. CAUTION Damage caused by freezing temperatures is not covered by the warranty.
- Page 36 USER GUIDE u-line.com Extended Non-Use 1...
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Page 37: Troubleshooting
• Compressor: The compressor makes a hum or pulsing sound that may be heard when it operates. BEFORE CALLING FOR SERVICE If you think your U-Line product is malfunctioning, • Evaporator: Refrigerant flowing through an read the CONTROL OPERATION section to clearly evaporator may sound like boiling liquid. - Page 38 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE • Ambient temperature where installed. Air temperature does not indicate product Product is Not temperature. See CHECKING PRODUCT Cold Enough. TEMPERATURE below. Adjust the temperature to a cooler set •...
- Page 39 One Year Limited Warranty For one year from the date of original purchase, this U-Line product warranty covers all parts and labor to repair or replace any part of the product that proves to be defective in materials or workmanship. For products installed and used for normal residential use, material cosmetic defects are included in this warranty, with coverage limited to 60 days from the date of original purchase.
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Page 40: Wire Diagram
• Food, beverage, and medicine loss are not covered by these warranties. • If the product is located in an area where U-Line factory authorized service is not available, you may be responsible for a trip charge or you may be required to bring the product to a U-Line factory authorized service location at your own cost and expense. - Page 41 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE...
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Page 42: Product Liability
The part that caused the damage must be returned to U-Line in its entirety. The part must be clearly labeled with the serial number of the unit it was removed from, the date, and the servicer who removed the part. - Page 43 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Product Liability 1 Warranty Claims • Alternatively, a Proof of Purchase (or equivalent) may submitted with the warranty claim to The following information defines the parameters for...
- Page 44 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Warranty Claims 1...
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Page 46: Ordering Replacement Parts
Some parts will require color or voltage information. If U-Line requires the return of original parts, we will inform you when the parts order is taken. This requirement will be noted on your packing list. A prepaid shipping label will be included with the replacement part. - Page 47 SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Ordering Replacement Parts 1 USER GUIDE System Diagnosis Guide REFRIGERATION SYSTEM DIAGNOSIS GUIDE System Suction Suction Compressor Condenser Capillary Evaporator Wattage Condition Pressure Line Discharge Tube Normal...
- Page 48 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE To ensure the windings are not shorted, check the S Compressor Specifications 1 and R to ground. EMX20CLC Refrigerant R600a Voltage 115 - 127 VAC...
- Page 49 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Troubleshooting - Extended SPECIFIC ERRORS AND ISSUES The technically advanced diagnostic capabilities of the electronic controls utilized on the 3000 series units allows for easy and thorough trouble shooting.
- Page 50 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE electrical power has been disconnected from the unit. TROUBLESHOOTING GUIDE Concern Potential Causes Suggested Remedy Not Cooling Compressor overheating Verify proper air flow through condenser (Refer to Airflow/General Information Section).
- Page 51 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Fan blade obstruction (wiring, foam Remove obstruction. insulation, packaging material) MAIN CONTROL The main control board is very robust and is rarely the cause of system issues. It is important to fully...
- Page 52 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Relay & DC Outputs proper safety procedures while performing tests on live systems. One of the primary functions of the main control is to operate the multiple relay and DC outputs during each cycle.
- Page 53 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE FAULT SYSTEM DIAGNOSIS GUIDE Error Solution 1 Solution 2 Solution 3 No Comm Inspect Customer UI and Data Cable (if defective replace entire door) Zone T Open...
- Page 54 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Market/Fresh 10 min. 45 min. Root 5 min. 90 min. Pantry 10 min. 45 min. Deli 10 min. 45 min. Zone Thermistor If the zone thermistor fails, the unit will continue to operate in a timed limp mode which varies by model.
- Page 55 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Control Operation - Service SHOWS TEMPERATURES WITHOUT OFFSETS. EACH ZONE HAS AN RETURN TO MENU ACTUAL TEMPS ACTUAL TEMPS EVAP AND AIR THERMISTOR. EACH UNIT HAS AN AMBIENT THERMISTOR LEFT ZONE = 52°...
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Page 56: Service Menu
USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE SERVICE MENU currently active. The error log memory is non volatile and is persistent should power be lost and restored to In addition to a feature rich customer menu, the 3000 the unit. - Page 57 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE 1. Press to select “All Errors”. 2. Press 2. Press 3. Press to scroll through available information. 3. Press to scroll through exit the Relay Status simply press available information.
- Page 58 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE 6. Press to scroll through each relay and DC output. Description Value L Evap Fan Left (top) On - Off Evaporator 7. Press to toggle.
- Page 59 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE To access Offsets 3. Press to scroll through available information. To exit the Self Test, Press to select 1. Press to select “Offsets”. “Return to Menu” and press confirm.
- Page 60 RETURN TO MENU RE-SELECT MODEL # 3018 R 1. Press to select “MULL”. Down 2. Press NOTICE 3. Press to scroll through available settings. Before altering model selection U-Line customer service must be notified. Failure to notify Control Operation - Serv...
- Page 61 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE customer service will result in voiding of the Press to select “Factory Wi manufacturer warranty. Fi”. Re-Select Model allows the units model information to be modified. Changing the units model completely...
- Page 62 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Fan Delay (excludes ZWC) Showroom Mode Select Select RETURN TO MENU RETURN TO MENU FAN DELAY SHOWROOM MODE FAN DELAY ON = 1 FAN DELAY OFF = 2...
- Page 63 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Thermistors Thermistor three (Zone): Located along the right hand side wall in the Thermistors are used for various temperature bottom/right compartment. It is used to maintain the readings.
- Page 64 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Sparkling Wine Polar Thermistor 1 Evaporator Thermistors If an evaporator thermistor fails the unit will rely on a preset defrost timer during defrost cycles. The unit will otherwise operate normally.
- Page 65 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE * (+/-5%) Thermistor 2 Defrost The models below have automatic or frost free design and do not require manual defrosting under normal conditions. Defrost Settings...
- Page 66 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Remove Fan and Cover 3. Disconnect power to the unit. CONVECTION COOLING 4. Remove back panel from unit. This unit is equipped with an advanced convection cooling system.
- Page 67 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Remove Fan and Cover 1 12.Remove the 4 screws mounting the fan shroud to the evaporator plate. 13.Remove and replace fan. Take special care to properly route fan wire.
- Page 68 USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Remove Fan and Cover 2...