Troubleshooting - National Geographic NGDRONE2G Instruction Manual

TROUBLESHOOTING

BATTERY INSTALLATION AND CHARGING
Problem
The quadcopter lights are flashing
but it is not responsive to the
remote control.
The blades on the quadcopter turn
but the drone cannot take off.
The quadcopter shakes badly in
flight.
The trim buttons are not enough to
keep the quadcopter steady.
The drone is not responding
quickly to remote control.
Battery is not charging.
Power button won't turn off / is
stuck.
Reason
1. The sync between the remote and
the drone is not complete.
2. The battery power is low in either
the drone or the remote.
1. Insufficient battery power.
2. Blades could be damaged.
Blades could be damaged or
distorted.
1. Blades could be damaged or
distorted.
2. The environment might be too
windy to safely fly the drone.
3. Battery not centered inside drone.
1. Windy conditions may be present.
2. Remote control might be too far
from the drone.
The power button for the drone is in
the ON position.
The power button is pressed against
the safety.
Solution
1. Try re-syncing the remote to the
drone. You may need to move closer
to properly sync.
2. Charge or replace batteries if
required.
1. Charge or replace the battery.
2. Inspect and replace damaged
blades.
Inspect and replace damaged
blades.
1. Inspect and replace damaged
blades.
2. Do not fly the drone until safe
conditions are present.
3. Center the battery inside the slot.
1. Do not fly the drone until safe
conditions are present.
2. Move closer to the drone, or fly
the drone closer to the pilot, in
order to increase speed on remote
control.
Push power button on the drone
once to turn it into the OFF position.
Push the bottom half of the power
button to get it unstuck or try
rotating the button slightly.