SERVICE MANUAL S310e/X312 Date Revise Version Description 2014/11/5 V1.0 Initial Issue Copyright Nov.2014 All Rights Reserved Prepared: Mina Checked: Approved: Alick...
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Preface This manual is applied to S310e/X312 projection system.The manual gives you a brief description of basic technical information to help in service and maintain the product. Your customers will appreciate the quick response time when you immediately identify problems that occur with our products.We expect your customers will appreciate the service that you offer them.
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S310e/X312 Comparison List Parts S310e X312 Speaker 49.8KU01G001 DMD CHIP 48.8EH01G003 48.8CQ01G008 IO Cover 70.73605GR01 70.73711GR01 Daughter Board 80.73606G001 80.73706G001 Main Board 80.73606G002 80.73706G002 X312/S310e Confidential...
For X312 ● 0.55”, XGA DMD,S450, Dark Chip 3 DMD Chip&Number of ● Number of active dots:1024x768 active dots For S310e ● 0.65”, SVGA DMD,S450, Dark Chip 3 ● Number of active dots:800x600 11 System controller ● TI DDP 4421 ●...
* Note: - If you need to replace the main board, you have to get into service mode and record the lamp usage hour, please refer to section 4-8. - As the process of X312 disassembling is the same as S310e, we take S310e for example here.
1. Loosen 1 M3*8.5 screw (as red circle) on the lamp cover. 2. Disassemble the lamp cover module. Lamp Cover 2-3 Disassemble Lamp Module 1. Loosen 1 M3.5*8.5 screw (as red circle) on the lamp module. 2. Take off the lamp module. Confidential S310e/X312...
2-4 Disassemble Top Cover Module 1. Unscrew 6 M3*8 screws (as blue circle) from the bottom cover. 2.Unplug FFC cable(as green square) 3. Remove the top cover module. Confidential S310e/X312...
IR sensor board. 3.Unscrew 4 M2.6*5 screws (as red circle). IR Board Keypad Board 4. Remove the keypad board. 5. Unscrew 1 M3*6 screw(as blue circle). 6. Remove the zoom ring from top cover module. Zoom Ring Top Cover Confidential S310e/X312...
2.Remove the speaker(as red square). 3 .Separate rubber and the speaker. 2-7 Disassemble Lamp Housing 1.Unplug 3 connectors(as red square). 2.Unscrew 3 M2.6*6 screws (as red circle) to disassemble the lamp housing. 3.Unscrew 1 M3*4 screw (as blue circle). Lamp cable Confidential S310e/X312...
System Fan. Note : - Take the fan module as the right gesture. the wrong gesture the right gesture 2-9 Disassemble Interlock Switch 1. Unscrew 1 M2.6*7 screw (as red circle) to disassemble the Interlock switch. Interlock Switch Confidential S310e/X312...
1. Unplug 2 connector(as red square). 2. Unscrew 4 M2.6*6 screws (as green circle) to disassemble the LVPS and holder . 3. Unplug 2 connectors(as blue spuare). 4. Unscrew 5 M3*8 NI screws (as red circle) to disassemble the LVPS . LVPS Confidential S310e/X312...
Compose of Red/Black (Only for X312) Wire (2 pin) Compose of Red/White/ Photo Sensor Black Wire (3 pin) LVPS A Red wire tube (10 pin) LVPS B Black wire tube (5 pin) Compose of Red/Blue/ Black Wire (3 pin) Confidential S310e/X312...
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1. Unscrew 8 M2.6*8 screws (as blue circle) 2. Unscrew 4 H4*L8 hex screws (as green circle) and 1 M2.6*8 screw to disassemble IO cover . 3. Remove IO cover Confidential S310e/X312...
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5.Unplug 1 connector(as yellow square) to disassemble photo sensor board. Photo Sensor Board 6.Unscrew 1 screw M1.7*4(as red circle)and unfasten 2 tenons (as green square) to push out the focus ring (as red arrow). 7. Remove the zoom ring. Focus Ring Confidential 2-10 S310e/X312...
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8. Unscrew 2 M2.6*16.2 screws to disassemble heatsink(as red circle). 9. Unscrew 2 MECH M3*6 screws (as green circle) 10.Unscrew 1 screw M3*6 to disassemble the top shielding. Confidential 2-11 S310e/X312...
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Note:Assemble the daughter board,please make sure the iron does not touch IC of daughter board(as blue circle). 12.Unscrew 2 M2.6*5 screws(as green circle) and unscrew 1 M2.6 screw(as red circle) to separate engine module and main board module. Confidential 2-12 S310e/X312...
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(as blue circle) . Buckle 1.Rotate the screw (as yellow circle) 180° counterclockwise to disassemble DMD chip. Note: - Avoid touching the DMD Chip when you disassemble it. - Pay attention to the fixed position when assembling the DMD Chip. Confidential 2-13 S310e/X312...
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15. Unscrew 2 M2.6*6 screws(as red circle) to disassemble the color wheel module and color wheel holder. 17. Unscrew 2 M2.6*6 Ni screws (as green circle) to disassemble the color wheel module. Color Wheel Modulle Confidential 2-1 S310e/X312...
ROD module. ROD Module Engine Module 2-12 Disassemble Lens 1.Unscrew 3 BINDING MECH M2.6*6 screws (as red circles) Note:1.Before assemble the new engine,please clean the dusty from engine base by air gun firstly . Confidential 2-15 S310e/X312...
- It should not have any abnormal color at the frame of the image by estimating through the eyes. Note: - To avoid over adjusting the rod. - After the opreation,please use the glue to fix the screws. Confidential 2-17 S310e/X312...
4-5-3/4 Video port test Chapter Fan Calibration Optical Chapter Performance 4-5-1.9 Measure Note: - If Color appears abnormal after changing Main Board Module,please do Color Wheel index adjustment and after changing parts,check the information above table. Confidential 2-1 S310e/X312...
Temp_LED Lamp_LED Message Green Standby State (Input Power cord) Power on Flashing (Warming) Lamp lighting Power off Flashing (Cooling) Error (Lamp Fail) Flashing Error (Fan Fail) Flashing Flashing Error (Over Temp) Flashing Note: No Light: "--" Steady light Confidential S310e/X312...
- Ensure all connectors are securely connected and aren’t broken - Check Lamp Cover, Intelock Switch - Check Lamp Module No Light On - Check LVPS - Check Main Board - Check Color Wheel - Check Photo Sensor Board Confidential S310e/X312...
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- Check Main Board - Check Color Wheel - Ensure the projection screen without dirt - Ensure the projection lens is clean Poor Uniformity/ - Ensure the Brightness is within spec Shadow - Check rod alignment - Check Engine Module Confidential S310e/X312...
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Ensure the using 3D glasses is good and you must face the projection. - Ensure the signal source is 3D format. 3D Image Abnormal - Ensure the 3D function of projector OSD is on and 3D sync invert is on. - Check Main Board. Confidential S310e/X312...
- Quantum Data 802B or CHROMA2327 (Color Video Signal & Pattern Generator) 4-2 Test Condition Circumstance brightness: Dark room less than 2 lux. - Product must be warmed up for 3 minutes. - Screen size: 60 inches diagonal. Zone Definition < Figure: Zone A(as green line) Definition > Confidential S310e/X312...
- Make sure the “Blower Factory RPM “is 1840- 2760. 4-4 ADC Calibration Note: X312 the native resolution of test signal is 1024x768@60HZ. S310e the native resolution of test signal is 800x600@60HZ. We take S310e for example here. 1. PC Calibration Procedure - Test equipment: video generator - Once Main Board is changed.
PC pattern.You can download the “test pattern by PC” from website as right picture. 2.X312 the native resolution of test signal is 1024x768@60HZ. S310e the native resolution of test signal is 800x600@60HZ. We take S310e for example here. Confidential...
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Master 2. Bright Pixel Procedure - Test equipment: video generator. - Test signal: analog 800x600@60Hz - Test Pattern: gray 10 Inspection item - Bright pixel check. Criteria - Please refer to Pixel specification table. Gray 10 Confidential S310e/X312...
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2. No blemish will be > 1.5” long/ diameter 1. ≤ 4 visible light blemishes are allowed in the active area Light Blemish Gray 10 2. No blemish will be > 1.5” long/ diameter 1. No reset boundary artifacts Reset Boundary Artifact Gray 30 allowed Confidential S310e/X312...
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6. No DMD window aperture 7. Black or shadowing on the Active Area White 7. Βlemishes are allowed For S310e Order Symptom Pattern Criteria 1 . ≤ 4 v i s i b l e d a r k b l e m i s h e s...
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- Test Pattern: 64 gray RGBW Please get into service mode.Use 720p & 1080p signal, pattern to do color performance. Color cannot discolor to purple and blue. Inspection item - Check if each color level is well-functioned. - Color saturation Confidential S310e/X312...
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Procedure - Please get into OSD menu, select “Lamp Setting” under “Options”, press “Enter” button, then select “Brightness “mode, - “Format” is “4:3” - Test equipment: Select “Spoke Test”. - Test signal: analog 1024x768@60Hz(For X312) analog 1280x800@60Hz(For S310e) Confidential S310e/X312...
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- Use CL100 to measure brightness values of P1~P9 (see image: full white). - Follow the Uniformity formula to calculate average values. Full white pattern ☼ Uniformity Formula JBMA Uniformity = Avg. (P1, P3, P7, P9) / P5 *100% Criteria • 70% Confidential S310e/X312...
4-5-4 Video Port Test Procedure - Test equipment: DVD player - Test signal: Video Inspection item - Video performance test Criteria - Check any abnormal color, line distortion or any noise on the screen. - Check the sound from speaker. Confidential S310e/X312 4-10...
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4-5-7 3D Test(Only for X312) Procedure - Test equipment: 1. Blue-Ray DVD player & 3D format CD - Test signal: 720p@60Hz @60Hz 1080i@50Hz Inspection item - 3D test (HDMI) Criteria - The image should not appear noise, flicker shadow, shocking,abnormal color. Confidential S310e/X312 4-11...
Note: RS232 cable: Female to female RS232 Cable :42.86603G001 2. Setup Hyper Terminal (1) Enter to Hyper terminal via communication. (2) Enter a name, then click “OK”. (3) Select com port which you are using, then click “OK”. Confidential S310e/X312 4-12...
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- If you have turned on the projetor, you also can use the RS232 command “~0000 0” to turn off the projector. Note:Projector returns “P”:Pass Projector returns “F”:Fail Confidential S310e/X312 4-14...
Cosmetic can not be broken Missing logo, missing prints and blurry prints are Logo unacceptable Lamp cover It should be locked in the correct place. Zoom in/out The function should work smoothly Keypad All keypad buttons must operate smoothly Confidential S310e/X312 4-1...
3. Re-write Lamp Hours(Bright) -Select Lamp Full Hours and use “left” or “right” buttons to re-write the lamp hours(Normal). 4. Re-write Lamp Hours(ECO) -Select Lamp ECO Hours and use “left” or “right” buttons to re-write the lamp hours(ECO). Confidential S310e/X312 4-16...
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5. Re-write Lamp Hours(Dynamic) -Select Lamp Dynamic Hours and use “left”or “right” buttons to re-write the lamp hours(ECO). 6. Choose “Exit”, press “Enter” to exit Note: left key = decrease lamp hour right key =increase lamp hour Confidential S310e/X312 4-17...
FW procedure. Hardware: - Projector - Power cord: 42.50115G001 - Mini USB Cable: 42.00284G001 - PC or Laptop Note: - The FW upgrade procedures for S310e is the same as X312, we take S310e for example here. S310e/X312 Confidential...
1. Choose "DLP Composer Lite V11.2 Setup" Program. 2. Click "Next". 3. Read "License Agreement". - Choose "I accept and agree to be bound by all the terms and conditions of this License Agreement". - Click "Next". 4. Click "Next". Confidential S310e/X312...
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5. Click "Next". 6. Click "Next". 7. The program is executing "installing" status. 8. Click "Finish". Confidential S310e/X312...
-Connect the projector with PC by USB cable. 5-3-1 USB Driver Upgrade Procedure 1.Execute”Install DLP Device Drivers” in start menu. 2.Select “Jungo WinDriver(WinXP),then click “install”. Note: If OS is Windows XP, select “Jungo WinDriver (WinXP)”; If OS is Windows7, select Jungo WinDriver” Win 7) Confidential S310e/X312...
3.Click”Next”. 4.Click"Finish". 5-3-2 Firmware Upgrade Procedure 1. Execute the "DLP Composer Lite 11.2" file. Confidential S310e/X312...
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2. Setting "FlashDeviceParameters". - Select the file "11.2 FlashDeviceParameters". - Put "11.2 FlashDeviceParameters" file into the folder where you setup "DLP Composer Lite 11.2". 3. Click "Edit" and "Perferences". 4. Click "Communications". - Select "USB" - Click "OK". Confidential S310e/X312...
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6. Selete the item skip Boot Loader Area - Select “32KB”. - Click “Reset Bus” to erase the flash memory. 7. If the FW is ready, click “Start Download” to execute the firmware upgrade. - Click “Yes” to erase the flash memory. Confidential S310e/X312...
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"Download completed" will appear on the screen. - Unplug USB cable and power cord. 9. Check System FW version. - Re-plug in power cable, then restart the unit and get into the Service Mode to check the system firmware version. Confidential S310e/X312...
Software : - FLASHMAGIC�6.72 (include these files: a.FlashMagic.exe b.Setup.exe) - Program file (*.hex) Hardware : - Projector - Power Cord - NXP MCU download tool (80.8TL07G001) - PC or Laptop - USB Cable mini USB to USB (A) (42.00284G001) Confidential S310e/X312...
1.Plug in the power cord,then connect the PC and MCU download tools by mini USB cable and insert the another side of MCU download tools into the projector (VGA-in). 2.Select "Start" -->"My Computer",then right click select the "Manage". Confidential S310e/X312 5-14...
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3.Select "Device Manager",then select the "Ports(COM&LPT)",confirm the Prolific USB-to-Serial Comm Port. 4.Right click the "Prolific USB-to-Serial Comm Port",select "Properties"-->"Port Setting",then select the Bits per second:9600,click "OK". 5.Select "Flash Magic". Confidential S310e/X312 5-15...
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7.Select the COM Port which is same as Prolific USB-to-Serial Comm Port. 8.Program settings. - Select Baud Rate:9600 - Select Interface:None(ISP) - input the "12.000000"under the Oscillator(MHZ) - Select"Erase blocks used by Hex File - Select"Verify after programming". Confidential S310e/X312 5-1...
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9. Click Browse and select the MCU file where you put the file in, 10.Click “Start”. 11.When MCU upgrade process is finished, “Finished” will be shown. Confidential S310e/X312 5-1...
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12. Check MCU firmware version. - Re-plug in power cord and Power on the projector. Get into the service mode (Power--Up--Right--Up--Left--Menu) to check the MCU firmware version. Confidential S310e/X312 5-18...
Note: - If a display device has digital input ports, like DVI or HDMI, but without EDID in its Main Board, the display device will show no image while the input source is digital signal. - The EDID Upgrade procedure for S310e is the same as X312, we take S310e for example here. Confidential...
- HDMI(M) to DVI(F) cable (42.00256G001) - Generic Fixture (80.00001.001) for EDID Key-in (Fixture: JP3 must be closed) - RS-232 9 Pin Cable (pin to pin, F-M) (42.83C07G001) - Power Adapter (Output DC 12V) - Monitor - PC Confidential S310e/X312...
(4) Hold on "power" button and plug in the power cord, release the “power” button until all LEDs solid on.(as right picture shows). 6-4 EDID Key-In Procedure 1. Execute EDID Program - Click "EDID" to execute EDID program. Confidential S310e/X312...
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(1) Select the COM Port which you are using. (2) Click "Model". (3) Select the source file (*.ini). (4) Click "Open". (5) Key in the Serial Number into the Barcode blank space. (6) In "Write Source Select" item,select "VGA1" (7) Click "Program". (8)Click "OK". Confidential S310e/X312...
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3. When the EDID program is completed, a message "OK" will appear on the screen. 4. Read EDID "VGA" information - In the Read item, select "Analog" and "Trans", then click "Read" button. 5. EDID "VGA" information - EDID informations will show the result. Confidential S310e/X312...
(5) Hold on "power" button and plug in the power cord, release the “power” button until all LEDs solid on.(as right picture shows). 6-6 EDID Key-In Procedure 1. Execute EDID Program - Click "EDID" to execute EDID program. Confidential S310e/X312...
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(1) Select the COM Port which you are using. (2) Click "Model". (3) Select the source file (*.ini). (4) Click "Open". (5) Key in the Serial Number into the Barcode blank space. (6) In "Write Source Select" item,select "HDMI". (7) Click "Program". (8)Click "OK". (10) Confidential S310e/X312...
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3. When the EDID program is completed, a message "OK" will appear on the screen. 4. Read EDID "HDMI" information - In the Read item, select "Digital" and "Trans", then click "Read" button. 5. EDID "HDMI" information - EDID informations will show the result. Confidential S310e/X312...
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Appendix A (Exploded Image) Note: This chapter is only designed to show the exploded image of the projector.For updated part numbers,please refer to RSPL report. D.C. S310e/X312...
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Parts tem Description Supply ASSY TOP COVER 8 KEY LAMP MODULE SPEAKER AXAL FAN FOCUS RNG ASSY O COVER BLACK MODULE FOR 736(SERV- CE) BOTTOM COVER S310e/X312...
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Parts tem Description Supply CABLE VGA CABLE POWER CORD CARRY BAG FOR OPTOMA PARTTON PAPER FOR ARBAG PACKNG ARBAG NSDE PACKNG AR BAG WTHOUT BATTERY NFRARED REMOTE CONTROL OUTSDE CARTON S310e/X312...
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= 15) AAAAA = not-defined C = Manufacture factory (CPC) 0001 = Serial Code EX: Q736415AAAAAC0001 This label "Q736415AAAAAC0001" represents the serial number for S310e. It is produced at CPC on fifteenth of 2014. Its serial code is 0001. Confidential S310e/X312...
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II. PCBA Code Definition PCBA Code for Projector XXXXXXXXXXX EEEE Vendor Code Revision Date Code Confidential S310e/X312...
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