Troubleshooting - Zte Grand X View2 User Manual

Troubleshooting

If you encounter problems while using the device, or if it
performs abnormally, you can refer to the chart below. If your
particular problem cannot be resolved using the information in
the chart, contact the dealer where you purchased the device.
Problem
Poor reception
Unable to
select certain
features
Possible causes
The network signal is too
weak at your current
location, for example, in a
basement or near a tall
building, because wireless
transmissions cannot
effectively reach it.
The network is busy at the
current time (for example,
during peak times, there
may be too much network
traffic to handle additional
calls).
You are too far away from a
base station for your service
provider.
Your service provider does
not support these features,
or you have not applied for
services that provide these
Possible solution
Move to a location where
the network signal can be
properly received.
Avoid using the device at
such times, or try again
after waiting a short time.
You can request a service
area map from your service
provider.
Contact your service
provider.
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