Troubleshooting - Optoma ML330 User Manual

ADDITIONAL INFORMATION

Troubleshooting

If you experience a problem with your projector, please refer to the following information. If a problem persists,
please contact your local reseller or service center.
Image problems
After selecting the input source, the image does not appear on the screen
‡ Ensure all the cables and power connections are correctly and securely connected as described in the
"Installation" section. Please refer to page 14.
‡ Ensure the pins of the connectors are not crooked or broken.
Image is out of focus
‡ Adjust the Focus Ring on the left side of the projector. Please refer to page 15.
‡ Make sure the projection screen is between the required distance from the projector. Please refer to
page 46.
The image is stretched when displaying 16:9 DVD title
‡ When you play anamorphic DVD or 16:9 DVD, the projector will show the best image in 16:9 format on
projector side.
‡ If you play 4:3 format DVD title, change the format as 4:3 in projector OSD. Please refer to page 41.
‡ Please setup the display format as 16:9 (wide) aspect ratio type on your DVD player.
Image is too small or too large
‡ Move the projector closer to or further from the screen.
‡ Modify "Aspect Ratio" settings in projector OSD "Image" > "Aspect Ratio" menu. Please refer to page
41.
‡ Adjust "Digital Zoom" in projector OSD "Image" > "Aspect Ratio" menu. Please refer to page 41.
‡ Adjust "Horizontal Scale" or "Vertical Scale" in projector OSD "Image" > "Aspect Ratio" menu. Please
refer to page 41.
Image has slanted sides:
‡ If possible, reposition the projector so that it is centered on the screen and below the bottom of the
screen.
‡ Adjust the "Keystone" setting in projector OSD "Advanced" > "Display" menu. Please refer to page
43.
Image is reversed
‡ Modify the "Projection Mode"setting in projector OSD "Advanced" > "Display" menu. Please refer to
page 43.
Two images, side-by-side format
‡ Modify the "3D Format" settings in projector OSD "3D" menu. Please refer to page 43.
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