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AtlasIED ASP-MG2240 Owner's Manual

Sound masking controller
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Owner's Manual
Sound Masking Controller / Amplifier
ASP-MG2240
ASP-MG2240
ASP-MG2240
Sound Masking Controller / Amplifier
Sound Masking Controller / Amplifier
Privacy
Amp A
Amp B
Masking
Masking
AUX
Mic/Line
Data
Engaged
Peak
Peak
CH A
CH B
Lim/Sig
Lim/Sig
Privacy
Amp A
Amp B
Masking
Masking
AUX
Mic/Line
Data
Engaged
Peak
Peak
CH A
CH B
Lim/Sig
Lim/Sig
Micro USB
Software Control
Micro USB
Software Control
1601 Jack McKay Blvd. • Ennis, TX 75119
800.876.3333 • AtlasIED.com
1601 Jack McKay Blvd. • Ennis, TX 75119
800.876.3333 • AtlasIED.com
DC 24V
AUX
AUX
Mic / Line
Mic / Line
Privacy
2500mA
Input
Level
Input
Level
Enhancement
DC 24V
AUX
AUX
Mic / Line
Mic / Line
Privacy
2500mA
Input
Level
Input
Level
Enhancement
–
+
–
+
L+R
Sum
–
+
–
+
G
–
+
–
+
L+R
Engage
G To LED
Sum
–
+
–
+
G
Engage
G To LED
1601 Jack McKay Blvd. • Ennis, Texas 75119 U.S.A.
Telephone: 800.876.3333 • Fax: 800.765.3435
– 1 –
Specifications are subject to change without notice.
ASP-MG2240
Sound Masking Controller / Amplifier
Power
PHD
PHD
PHD
PHD
Power
CH A
CH B
CH A Test
CH B Test
Power
PHD
PHD
PHD
PHD
CH A
CH B
CH A Test
CH B Test
Power
Connect to 70V Speaker System
Class 2 Wire
Connect to 70V Speaker System
Class 2 Wire
Line
Amp B
Amp A
Output
Output
Output
Firmware
Line
Amp B
Amp A
Output
Output
Output
Update
Firmware
Update
–
+
+
+
G
COM
COM
–
+
+
+
G
COM
COM
AtlasIED.com

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Summary of Contents for AtlasIED ASP-MG2240

  • Page 1 Software Control Micro USB Software Control 1601 Jack McKay Blvd. • Ennis, TX 75119 Connect to 70V Speaker System 800.876.3333 • AtlasIED.com Class 2 Wire 1601 Jack McKay Blvd. • Ennis, TX 75119 Connect to 70V Speaker System 800.876.3333 • AtlasIED.com...

  • Page 2: Table Of Contents

    Opening the Software ..........................11 Identifying the Software or Firmware Version ..................12 Overview of the GUI ..........................13 Saving and Recalling Projects from the ASP-MG2240 ................14 Saving and Recalling Projects from a PC ....................16 Settings Menu ............................18 Mixer Levels GUI Page ........................

  • Page 3: Important Safety Instructions

    ASP-MG2240 Owner’s Manual Sound Masking Controller / Amplifier Important Safety Instructions The lightning flash with arrowhead symbol within an equilateral triangle, is intended to alert the user to the presence of uninsulated “dangerous voltage “ within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
  • Page 4 Should any of the following irregularities occur during use, immediately switch off the power, disconnect the power cord from the AC outlet and contact AtlasIED. Do not to attempt to continue operation with the product as this may cause fire or electric shock: •...

  • Page 5: Introduction

    The PC control software allows system customization to meet installation needs. Settings can be stored in the unit or in the PC for file backup or recall. The ASP-MG2240 offers industry leading pre-configured presets that are tailor made for many common and advanced masking applications.

  • Page 6: Key Features

    The ASP-MG2240 is suited for applications requiring a secured speech environment, paging or background music (BGM) audio. The ASP-MG2240 is designed to provide detailed masking privacy for a wide range of acoustical environments including open office areas, conference rooms, huddle/meeting rooms, as well as delivering non-masking content to areas where needed.

  • Page 7: Front Panel Description

    Press In to turn the amplifier ON and release the switch to power OFF . 12. Rack Ears The ASP-MG2240 comes with a rack mount kit that allows it to be mounted in a variety of enclosure conditions. Refer to the “ASP-MG2240 Rack Mount Guide” for more information.

  • Page 8: Rear Panel Description

    1. DC Power Input The ASP-MG2240 comes with a global 24VDC 2500mA external power supply. The power supply is equipped with a 2-position 3.5mm connector that mates to this DC Power input socket. A cable restrain tie point is also provided next to this DC power input.

  • Page 9: Installing The Software

    2. Make sure to uninstall any existing ASP-MG2240 software before installing the new version. Insert the USB drive into one of the USB ports on the PC. Open the file “ASP-MG2240 Soft V1.00” or greater (it will be an Application file with an .exe extension) 3.

  • Page 10: Connecting The Asp-Mg2240 To A Pc

    G To LED 2. Connect the USB to the computer. Insert the Micro USB end into the port on the front of the ASP-MG2240. When connecting, an audible “chime” sound will be heard confirming the connection and the computer recognizes the USB driver.

  • Page 11: Opening The Software

    AtlasIED customer support at 1-800-876-3333 for master override codes. After logging in, the ASP-MG2240 will open and the following screen will appear. This is the Mixer Level control main page. If the software and the ASP-MG2240 are communicating the front panel and the GUI Data LED will be blinking amber.

  • Page 12: Identifying The Software Or Firmware Version

    The image below identifies where to locate the firmware and software versions that are currently active on the device. The latest firmware and software can be found on the product page at atlasied.com/asp-mg2240. On that page select “Support Files” and look at the available software and firmware downloads.

  • Page 13: Overview Of The Gui

    2. Active Project File This box indicates the Project file that is currently loaded and active. The ASP-MG2240 has preconfigured files that are called Projects stored in the device. Out of the box the project that is active is called “Factory Default File” . There are other files preloaded that are designed to work with most masking applications.

  • Page 14: Saving And Recalling Projects From The Asp-Mg2240

    Saving and Recalling Projects from the ASP-MG2240 The ASP-MG2240 has preconfigured files that are called Projects stored in the device. Out of the box the project that is active is called “Factory Default File” . There are other files preloaded that are designed to work with most masking applications. Any of these files can be recalled, reconfigured and saved as a new Project.
  • Page 15 Click on the Save / Recall tab, select “File Recall From MG2240” , and Select the Project from the list wanted to recall or load into the ASP-MG2240. This is also known as “Device Recall” . Make sure the new project file name is listed in the “Active Project File” box to confirm the chosen project file was loaded properly.

  • Page 16: Saving And Recalling Projects From A Pc

    Saving and Recalling Projects with a PC Backing up custom Project files to a PC in case of a failure is strongly recommended. The ASP-MG2240 has preconfigured files that are called Projects stored in the device. In case these files do not fit the installation needs, AtlasIED offers a variety of preconfigured project files on our web site that can be uploaded to the ASP-MG2240.
  • Page 17 Select the “Save / Recall” tab, then “Computer File Recall” , and then browse for the location on the PC to locate the file to recall or upload the project file to the ASP-MG2240. See the example below.

  • Page 18: Settings Menu

    When selecting this tab, a drop-down menu will appear with the following options: “Reset To Default” , ‘Change Password” , “Master Login” , and “About” . • Reset To Default - When selected the ASP-MG2240 will automatically load the Project file called “Factory Default File” . Note: Any previous loaded file settings will not be saved.

  • Page 19: Mixer Levels Gui Page

    ASP-MG2240 Owner’s Manual Sound Masking Controller / Amplifier Mixer Levels Page This page is a quick access to all the Input and Output levels. Note: All faders have the same corresponding name no matter what page they are in. Example: The AUX settings page faders, AUX A or B level, are the same fader as the AUX A and B level faders in the mixer page.

  • Page 20: Mic / Line Settings Gui Page

    ASP-MG2240 Owner’s Manual Sound Masking Controller / Amplifier Mic / Line Settings Page This page allows you to adjust the parameters of the Microphone (Mic) or Line input. Select between Mic or Line input modes in this screen. Note: The GUI Level faders are POST (after) the rear panel Mic / Line Level control. All faders that have the corresponding name are the same no matter the page they are in.

  • Page 21: Aux Settings Gui Page

    ASP-MG2240 Owner’s Manual Sound Masking Controller / Amplifier AUX Settings Page This page allows for adjustment of the parameters for the Auxiliary (AUX) stereo summed input. Note: The GUI level faders are POST (after) the rear panel AUX level control. All faders that have the corresponding name are the same no matter the page they are in.

  • Page 22: Masking A And B Gui Page

    ASP-MG2240 Owner’s Manual Sound Masking Controller / Amplifier Masking A and B Page Both Masking A and B pages operate independently of each other but the features and functionality are the same. Note: All faders that have the corresponding name are the same no matter the page they are in.

  • Page 23: Masking 24 / 7 Scheduler Gui Page

    ASP-MG2240 Owner’s Manual Sound Masking Controller / Amplifier 24/7 Scheduler Both Masking A and B have independent 24-Hr/7-day schedulers for ramping the masking levels to meet the environmental needs. The time is set to the computers time that it is connected to and will maintain the time even in the event of a power outage.

  • Page 24: Privacy Enhancement Example

    Software Control Micro USB Software Control 1601 Jack McKay Blvd. • Ennis, TX 75119 Connect to 70V Speaker System 800.876.3333 • AtlasIED.com 1601 Jack McKay Blvd. • Ennis, TX 75119 Class 2 Wire 800.876.3333 • AtlasIED.com Connect to 70V Speaker System...
  • Page 25 ASP-MG2240 Owner’s Manual Sound Masking Controller / Amplifier Privacy Level Fader This fader is not active regardless of the position of the fader until the Privacy Enhancement ports “G” and Engage” are shorted together. The Privacy Enhancement Level fader is “relative” to the Masking A or B Level fader feeding the associated Master Amp A or B level fader.
  • Page 26 = 0dB equating to be -4dB of the maximum amplifiers 20w output. The Privacy level is +6dB relative to the Masking B Level. Refer to the flow chart of the ASP-MG2240 for a detailed view of the signal chain.

  • Page 27: Using The Push Here Diagnostic Feature

    Using the Push Here Diagnostic Feature The ASP-MG2240 features a patent pending amplifier self-diagnostic system. The PHD (Push Here Diagnostic) is simple to use and is very effective in running a system diagnostic test to ensure the amplifier has the proper load applied. Many amplifiers fail because an incorrect load is applied to the amplifier, especially when using the amplifier in a 70.7V distributed audio loudspeaker system.
  • Page 28 Running a Self-Diagnostic Test Using the PHD Feature 1. Install the ASP-MG2240 masking amplifier, connect the input signals. Turn all levels to minimum. 2. Install the loudspeaker system per the design, double-checking loudspeaker tap settings as they are installed. The total power for all the loudspeakers should NOT exceed the maximum power rating of the amplifier installed.

  • Page 29: How To Troubleshoot Your Loudspeaker System If The Phd Led Is Illuminating

    ASP-MG2240 Owner’s Manual Sound Masking Controller / Amplifier How To Troubleshoot Your Loudspeaker System If The Limit LED Is Illuminating The PHD LED should never be constantly illuminated or damage may occur to the amplifier or sound system. If the PHD LED comes on steadily during use or during the PHD test there are a few common fault conditions to check if using a 70.7V distributed audio system.
  • Page 30 ASP-MG2240 Owner’s Manual Sound Masking Controller / Amplifier B. Check each loudspeaker to be sure the load tap is set to the correct power setting. The total power tap selected of all the loudspeakers combined should not exceed the amplifier’s maximum power rating or a fault will occur.

  • Page 31: Asp-Mg2240 Application Examples

    ASP-MG2240 Owner’s Manual Sound Masking Controller / Amplifier Application Examples ASP-MG2240 Masking in 2 Zone Example Amp A Amp B 24VDC PSU Masking – Lobby & Hallways Masking - Open Office M1000 M1000 Masking Masking Speakers Speakers Up to 17 set...
  • Page 32 ASP-MG2240 Owner’s Manual Sound Masking Controller / Amplifier Application Examples ASP-MG2240 Masking in 2 Zone Example with BGM and Paging Bal Line Amp B Amp A 24VDC PSU Zone Expansion Assigned in GUI Page Mic BGM Media Player Masking - Open Office...

  • Page 33: Block Diagram

    ASP-MG2240 Owner’s Manual Sound Masking Controller / Amplifier Block Diagram 1601 Jack McKay Blvd. • Ennis, Texas 75119 U.S.A. Telephone: 800.876.3333 • Fax: 800.765.3435 – 33 – AtlasIED.com Specifications are subject to change without notice.

  • Page 34: Specifications

    ASP-MG2240 Owner’s Manual Sound Masking Controller / Amplifier System Type Sound Masking Controller and Amplifier Power Supply Type External Inline 24V 2500mA Global Amp Topology Class D Number of Fixed Inputs Accessory Inputs DSP Internal Network USB Interface Optional Accessory Card Slot...
  • Page 35 AUX and Line - 5 Parametric Filters, Masking 1/3 Octave Delay Limiter Mic / Line 0db - 15dB of Assignable Limiting DSP Frequency Type 24bit Interface Control Ports Micro USB, ASP-MG2240 Software Required Ethernet WiFi Bluetooth GPIO Ports Location Rear...
  • Page 36 ASP-MG2240 Owner’s Manual Sound Masking Controller / Amplifier Output Terminals (Speaker) Output Connectors Type 5.08mm Euro Block, (Phoenix) Number of Terminals Output Connectors Fixed or Removable Removable Wire Size 14 AWG Terminal Spacing 5.08mm Current Rating 12A per Terminal Wire Class Required...
  • Page 37 ASP-MG2240 Owner’s Manual Sound Masking Controller / Amplifier Agency Approvals North America Agency UL, TUV, GMA (Power Supply) Testing Standard North America 60065 FCC Class A (Conducted and Radiated Emissions) Part 15 of the FCC Rules RoHS / WEEE Compliant...
  • Page 38 ASP-MG2240 Owner’s Manual Sound Masking Controller / Amplifier Notes: 1601 Jack McKay Blvd. • Ennis, Texas 75119 U.S.A. Telephone: 800.876.3333 • Fax: 800.765.3435 AtlasIED.com – 38 – Specifications are subject to change without notice.
  • Page 39 ASP-MG2240 Owner’s Manual Sound Masking Controller / Amplifier Notes: 1601 Jack McKay Blvd. • Ennis, Texas 75119 U.S.A. Telephone: 800.876.3333 • Fax: 800.765.3435 – 39 – AtlasIED.com Specifications are subject to change without notice.

  • Page 40: Warranty

    PARTICULAR PURPOSE. AtlasIED does not assume, or does it authorize any other person to assume or extend on its behalf, any other warranty, obligation, or liability. This warranty gives you specific legal rights and you may have other rights which vary from state to state.

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