Protecting Our Networks & Services; Your Privacy - LG LS665 User Manual

or charged from an account; or other limitations imposed by us or the financial institution that
holds the account.
Protecting Our Networks & Services
We can take any action to: (1) protect our networks, our rights and interests, or the rights of
others; or (2) optimize or improve the overall use of our networks and Services. Some of these
actions may interrupt or prevent legitimate communications and usage—for example, message
filtering/blocking software to prevent spam or viruses; limiting throughput; limiting access to
certain websites, applications or other Data Content; prohibitions on unintended uses (for
example, use as a dedicated line or use as a monitoring service); etc. For additional information
on what we do to protect our customers, networks, Services and equipment, see our Acceptable
Use Policy and Visitors Agreement at our website.

Your Privacy

Our Privacy Policy is available at boostmobile.com/privacy. This policy may change from time to
time, so review it with regularity and care.
Call Monitoring: To ensure the quality of our Services and for other lawful purposes, we may
monitor or record calls you make to us or we make to you (for example, your conversations with
our customer service or sales departments).
Authentication and Contact: You (the account holder) may password protect your account
information by establishing a personal identification number (―PIN‖). You may also set a backup
security question and answer in the event you forget your PIN. You agree to protect your PIN,
passwords, and other account access credentials like your backup security question from loss
or disclosure. You further agree that Boost may, in our sole discretion, treat any person who
presents your credentials that we deem sufficient for account access as you or an authorized
user on the account for disclosure of information or changes in Service. You agree that we may
contact you for Service-related reasons through the contact information that you provide,
through the Services or Devices to which you subscribe, or through other available means,
including text message, email, fax, recorded message, mobile, residential or business phone, or
mail.
CPNI: As we provide telecommunications products and Services to you (the account holder), we
develop information about the quantity, technical configuration, type, location, and destination of
telecommunications products and Services you use, as well as some other information found on
your bill (―CPNI‖). Under federal law, you have the right, and we have a duty, to protect the
confidentiality of your CPNI. For example, we implement safeguards that are designed to
protect your CPNI, including authentication procedures when you contact us. For some
accounts with a dedicated Boost representative, we may rely on contacting your pre-established
point of contact as the standard authentication measure.
Third-Party Applications: If you use a thirdparty application, the application may access,
collect, use, or disclose your personal information or require Boost to disclose your
information—including location information (when applicable)—to the application provider or
some other third party. If you access, use, or authorize third-party applications through the
Services, you agree and authorize Boost to provide information related to your use of the
Services or the application(s). You understand that your use of third-party applications is subject
Copyright Information 142