Protecting Our Network & Services; Your Privacy - LG Virgin Mobile LS660 User Manual

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successive months until used. Amounts applied to a plan but not used by the last day of the
subscription period will not be refunded or credited. Some service plans are available only on
certain phones. Check virginmobileusa.com/custom for detail and options.
Refunds: We are not responsible for, nor do we refund, lost, stolen, misused, or damaged
replenishment cards. We do not accept returns of or provide refunds for replenishment cards.
Please ask your retailer any questions regarding its return policy. Replenishment cards must be
applied to your account within the time specified on the card. All replenishment card sales are
final and nonrefundable regardless of who uses or possesses your mobile phone or device after
you purchase services, and regardless of whether the mobile phone or device is used with your
consent or knowledge.
Protecting Our Network & Services
We can take any action to: (1) protect our networks, our rights and interests, or the rights of
others; or (2) optimize or improve the overall use of our networks and Services. Some of these
actions may interrupt or prevent legitimate communications and usage-for example, message
filtering/blocking software to prevent spam or viruses; limiting throughput; limiting access to
certain websites, applications, or other Data Content; prohibitions on unintended uses (for
example, use as a dedicated line, or use as a monitoring service), etc. For additional information
on what we do to protect our customers, networks, Services, and equipment, see our
Acceptable Use Policy and Visitors Agreement at our website.

Your Privacy

Our Privacy Policy is available on our website. To review the policy, visit
sprint.com/legal/privacy.html. This policy may change from time to time, so review it with
regularity and care.
Call Monitoring: To ensure the quality of our Services and for other lawful purposes, we may
monitor or record calls you make to us or we make to you (for example, your conversations with
our customer service or sales departments).
Authentication and Contact: You (the account holder) may password protect your account
information by establishing a personal identification number (―PIN‖). You may also set a backup
security question and answer in the event you forget your PIN. You agree to protect your PIN,
passwords, and other account access credentials like your backup security question from loss
or disclosure. You further agree that Sprint may, in our sole discretion, treat any person who
presents your credentials that we deem sufficient for account access as you or an authorized
user on the account for disclosure of information or changes in Service. You agree that we may
contact you for Service-related reasons through the contact information that you provide,
through the Services or Devices to which you subscribe, or through other available means,
including text message, email, fax, recorded message, mobile, residential or business phone, or
mail.
CPNI: As we provide telecommunications products and Services to you (the account holder), we
develop information about the quantity, technical configuration, type, location, and destination of
Important Information for the LG LS660
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