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Sony VAIO VGN-GS Series User Manual And Instruction Manual

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Summary of Contents for Sony VAIO VGN-GS Series

  • Page 1 User GuideHardware GuideOperating Instructions - Hardware GuideUser Guide...
  • Page 2 Personal Computer V G N - G S S e r i e s V G N - G S S e r i e s V G N - G S 1 0 0 S e r i e s...

  • Page 3: Table Of Contents

    Contents Before Use ..................................7 Notice ...................................7 ................................8 NERGY Documentation ................................9 Ergonomic Considerations ............................12 Getting Started .................................14 Locating Controls and Ports............................14 About the Indicator Lights ............................19 Connecting a Power Source ............................21 Using the Battery Pack ..............................22 Shutting Down Your Computer Safely ........................29 Using Your VAIO Computer .............................31 Using the Keyboard ..............................32 Using the Touch Pad ..............................34...
  • Page 4 Using the Wireless LAN (WLAN) ..........................58 Using the Bluetooth Function .............................64 Using Peripheral Devices ..............................70 Connecting External Speakers ..........................70 Connecting an External Display ..........................71 Selecting Display Modes............................75 Using the Multiple Monitors Function .........................76 Connecting an External Microphone ..........................78 Connecting a Universal Serial Bus (USB) Device......................79 Connecting a Printer ..............................82 Customizing Your VAIO Computer ..........................83 Setting the Password ..............................83...
  • Page 5 Precautions ..................................127 Handling the LCD Screen ............................127 Using the Power Source ............................128 Handling Your Computer ............................129 Handling the Liquid-resistant Structure ........................132 Handling Floppy Disks .............................135 Handling Discs .................................135 Using the Battery Pack ............................136 Using Headphones ..............................138 Handling the Memory Stick ............................138 Handling the Hard Disk ............................139 Updating Your Computer ............................140 Troubleshooting ................................142...
  • Page 6 Speakers ..................................175 Touch Pad................................177 Keyboard..................................177 Floppy Disks ................................178 PC Cards .................................179 Audio/Video................................181 Memory Stick ................................182 Peripherals ................................184 Support Options ................................186 Sony Support Information ............................186 Trademarks ..................................191...

  • Page 7: Before Use

    In the manual, the ™ or ® marks are not specified. Sony Corporation reserves the right to make any modification to this manual or the information contained herein at any time without notice. The software described herein is governed by the terms of a separate user license agreement.

  • Page 8: Energy Star

    Before Use Sony Corporation is not liable and will not compensate for any lost recordings made to your computer, external recording media, or recording devices or any relevant losses, including when recordings are not made due to reasons including your computer failure, or when the contents of a recording are lost or damaged as a result of your computer failure or repair undertaken to your computer.

  • Page 9: Documentation

    Before Use This computer is designed in compliance with the ENERGY STAR standards and delivered with the following power saving settings: ❑ The LCD backlight is turned off automatically after about 15 minutes of inactivity. ❑ The computer enters Sleep mode automatically after about 30 minutes of inactivity. Press any key to bring the computer back into Normal mode.
  • Page 10 ❑ Specifications — The online specifications describe the hardware and software configurations of your VAIO computer. To view the online specifications: Connect to the Internet. Go to the Sony online support web site at the following URLs: http://esupport.sony.com/EN/VAIO/ for customers in USA http://www.sony.ca/support/...

  • Page 11: Help And Support

    Access your VAIO user guide, interactive help in the form of VAIO tutorials, how-to articles, the VAIO technology page, specifications, and system and software information. ❑ Troubleshoot my VAIO Maintain and troubleshoot your VAIO computer with VAIO Care, system restore, backup and recovery, and contact Sony support. US model_END Except US model_BGN ❑...

  • Page 12: Ergonomic Considerations

    Before Use ✍ To go to web sites described in this manual by clicking their respective URLs beginning with http://, your computer must be connected to the Internet. ❑ Software Guide — Provides specific information on certain preinstalled software on your computer. ❑...
  • Page 13 Before Use ❑ Position of your computer – Place the computer directly in front of you (1). Keep your forearms horizontal (2), with your wrists in a neutral, comfortable position (3) while using the keyboard, touch pad, or external mouse. Let your upper arms hang naturally at your sides.

  • Page 14: Getting Started

    Getting Started Getting Started This section describes how to get started using your VAIO computer. US model_BGN Before starting your computer for the first time, do not connect any other hardware that did not originally come with your computer. Be sure to start up your computer with only the supplied accessories connected and set up your system.
  • Page 15 Getting Started Front LCD screen (page 127) Power button Power indicator (page 19) Num lock indicator (page 19) Caps lock indicator (page 19) Scroll lock indicator (page 19) Keyboard (page 32) Touch pad (page 34) Memory Stick slot (page 48) SD memory card slot (page 52) Media Access indicator...
  • Page 16 Getting Started Fingerprint sensor (page 94) Ambient light sensor (page 169) Measures ambient light intensity for automatically adjusting the LCD brightness to the optimum level. WIRELESS switch (page 58) S1 button (page 35) Drive eject button (page 35) S2 button (page 35) Charge indicator (page 19)
  • Page 17 Getting Started Back Battery RELEASE latch (page 28) Battery connector (page 22) Battery LOCK switch (page 23) Drain hole (page 132) Air vent...
  • Page 18 Getting Started Right Optical disc drive (page 37) Manual eject hole (page 164) Substitute drive eject button (page 37) Hi-Speed USB (USB 2.0) port (page 79) Modem port (page 55) Monitor port (page 72) On selected models only. Supports high-/full-/low- speeds.

  • Page 19: About The Indicator Lights

    Getting Started Left Security slot DC IN port (page 21) Network (Ethernet) port (page 57) Air vent PC Card slot (page 45) PC Card release button (page 47) Hi-Speed USB (USB 2.0) ports (page 79) Support high-/full-/low- speeds. Except GVD model_END About the Indicator Lights Your computer is equipped with the following indicator lights: IRX-4590_BGN...
  • Page 20 Getting Started US model_BGN Indicator Functions Power 1 Illuminates in green when the computer is on, blinks slowly in orange while the computer is in Sleep mode, and turns off when the computer is off or in Hibernate mode. Illuminates while the battery pack is charging. See Charging the Battery Pack (page 25) for more information.

  • Page 21: Connecting A Power Source

    Getting Started GVD model_BGN Indicator Functions Power 1 Illuminates in green when the computer is on, blinks slowly in orange while the computer is in Sleep mode, and turns off when the computer is off or in Hibernate mode. Illuminates while the battery pack is charging. See Charging the Battery Pack (page 25) for more information.

  • Page 22: Using The Battery Pack

    Getting Started Using the AC Adapter ✍ Use only the supplied AC adapter for your computer. To use the AC adapter Plug one end of the power cord (1) into the AC adapter (3). Plug the other end of the power cord into an AC outlet (2). Plug the cable connected to the AC adapter (3) into the DC IN port (4) on the computer.

  • Page 23: Installing The Battery Pack

    Getting Started Installing the Battery Pack IRX-4590_BGN To install the battery pack Be careful not to hit the LCD screen with the battery pack while installing it. Turn off the computer and close the LCD screen lid. Slide the battery LOCK switch (1) outward. Slide the battery pack diagonally into the battery compartment until the projections (2) on either side of the battery compartment fit into the U-shaped cuts (3) on either side of the battery pack.
  • Page 24 Getting Started Push the battery pack down into the compartment until it clicks into place.

  • Page 25: Charging The Battery Pack

    GVD model_BGN For your safety, it is highly recommended that you use genuine Sony rechargeable battery packs and AC adapters that meet the quality assurance standards and supplied by Sony for your VAIO computer. Some VAIO computers may operate only with genuine Sony battery packs.
  • Page 26 Getting Started Charge indicator status Meaning Lit in orange The battery pack is charging. Blinks along with the green power The battery pack is running out of power. (Normal indicator mode) Blinks along with the orange power The battery pack is running out of power. (Sleep mode) indicator Blinks fast in orange A battery error has occurred due to a failed battery...
  • Page 27 To check the battery charge capacity Follow steps 1 to 3 in To enable the battery care function above and check detailed information. If the battery charge capacity is low, replace the battery pack with a new genuine Sony battery pack.

  • Page 28: Removing The Battery Pack

    Getting Started Using the Battery Life Conserving Wallpaper You can conserve your battery life just by setting the specific wallpaper as your desktop background. To set the battery life conserving wallpaper Click Start, All Programs, and VAIO Control Center. Click Display and then Long Battery Life Wallpaper Setting. Click Set Long Battery Life Wallpaper.

  • Page 29: Shutting Down Your Computer Safely

    Getting Started IRX-4590_END Shutting Down Your Computer Safely To avoid losing unsaved data, be sure to shut down your computer properly, as described below. To shut down your computer Turn off any peripherals connected to the computer. Except GVD model_BGN Click Start, the arrow next to the Lock button, and then Shut Down.
  • Page 30 Getting Started Except US model_END Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off automatically. The power indicator light turns off.

  • Page 31: Using Your Vaio Computer

    Using Your VAIO Computer Using Your VAIO Computer Except GVD model_BGN This section describes how to get the most out of using your VAIO computer. Except GVD model_END Except US model_BGN Once you have read and followed the information in the printed specifications sheet, you can start using your VAIO computer safely and confidently.

  • Page 32: Using The Keyboard

    Using Your VAIO Computer Using the Keyboard Your keyboard is very similar to a desktop computer keyboard, but has additional keys that perform model-specific tasks. Combinations and Functions with the Fn Key ✍ Some keyboard functions can be used only after the operating system is finished launching. IRX-4590_BGN US model_BGN Combinations/Feature...
  • Page 33 Using Your VAIO Computer Combinations/Feature Functions Provides the lowest level of power consumption. When you execute this command, the states Fn + (F12): hibernate of the system and the connected peripheral devices are saved to the built-in storage device and the system power is turned off.

  • Page 34: Using The Touch Pad

    Using Your VAIO Computer Combinations/Feature Functions Provides the lowest level of power consumption. When you execute this command, the states Fn + (F12): hibernate of the system and the connected peripheral devices are saved to the hard disk drive and the system power is turned off.

  • Page 35: Using Special-Function Buttons

    Using Your VAIO Computer ✍ You can disable/enable the touch pad while a mouse is connected to your computer. To change the touch pad settings, click Start, All Programs, VAIO Control Center, Keyboard and Mouse and Pointing Device. Be sure to connect a mouse before disabling the touch pad. If you disable the touch pad before connecting a mouse, you will be able to use only the keyboard for pointer operations.
  • Page 36 Using Your VAIO Computer Special-function button Functions By default, the S2 button displays the VAIO Presentation Support window to select the display method in S2 button Presentation mode between Mirror and Extend Desktop. Selecting any display method places your computer into Presentation mode. In Presentation mode, some functions of the computer that may disturb a presentation are disabled, such as a screen saver, the power saving modes, and system message generation.

  • Page 37: Using The Optical Disc Drive

    Using Your VAIO Computer Special-function button Functions By default, the S1 button displays the VAIO Presentation Support window to select the display method in S1 button Presentation mode between Mirror and Extend Desktop. Selecting any display method places your computer into Presentation mode. In Presentation mode, some functions of the computer that may disturb a presentation are disabled, such as a screen saver, the power saving modes, and system message generation.

  • Page 38: To Insert A Disc

    Using Your VAIO Computer US model_BGN Your computer may be equipped with an optical disc drive. See the online specifications to find out whether your model is equipped with the optical disc drive. US model_END To insert a disc Turn on the computer. Press the drive eject button (1) to open the drive.
  • Page 39 Using Your VAIO Computer Close the drive tray by pushing it in gently. Do not remove the optical disc when your computer is in a power saving mode (Sleep or Hibernate). Doing so may cause the computer to malfunction. You cannot use optical discs if you disable the optical disc drive in the BIOS setup screen. To enable the drive, follow the steps and the tip in Disabling Built-in Devices (page 115).
  • Page 40 Using Your VAIO Computer PR: playable and recordable P: playable but not recordable –: not playable or recordable Video Music CD-R/ DVD- DVD- DVD-R/ DVD+R/ DVD+R DVD-R DVD- BD-R Extra Video DVD±RW/ – *1 *2 *3 *4 – ±R DL/RAM Blu-ray Disc *1 *2 *3 *4...
  • Page 41 When you buy pre-recorded or blank discs for use with your VAIO computer, be sure to read the notices on the disc package carefully to check both playback and recording compatibility with your computer's optical disc drives. Sony does NOT guarantee the compatibility of VAIO optical disc drives with discs that are not compliant with the official "CD,"...
  • Page 42 Using Your VAIO Computer Notes on writing data to a disc ❑ Only use circular discs. Do not use discs in any other shape (star, heart, card, etc.), as this may damage the optical disc drive. ❑ Do not strike or shake your computer while the optical disc drive is writing data to a disc. ❑...
  • Page 43 Using Your VAIO Computer To find out the region code for your residence area, see the following table. Residence area Region code Residence area Region code Residence area Region code Australia* China Hong Kong* India* Indonesia* Japan* Korea Kuwait Malaysia* New Zealand* Philippines* Saudi Arabia*...

  • Page 44: Playing Cds

    Using Your VAIO Computer GVD model_END Playing CDs To play an audio CD Insert a disc into the optical disc drive. If nothing appears on the desktop, click Start, All Programs, and the desired CD software to play the CD. If the Audio CD window appears, click to select an option.

  • Page 45: Using The Pc Card

    Using Your VAIO Computer For instructions on how to use the software, see the help file included with your DVD software. Copying Files to DVDs To copy files to a disc Connect the AC adapter to the computer. Close all running software applications. Insert a recordable disc into the optical disc drive.

  • Page 46: Inserting A Pc Card

    Using Your VAIO Computer Inserting a PC Card Your computer is supplied with a slot protector in the PC Card slot. Remove the slot protector before you use the slot. Some PC Cards or their functions may not be compatible with your computer. ✍...

  • Page 47: Removing A Pc Card

    Using Your VAIO Computer ✍ Some devices may not function properly if you continuously switch to Normal mode from Sleep or Hibernate mode. For some PC Cards, if you alternate between Normal mode and Sleep or Hibernate mode while the card is inserted, you may find that the device connected to your system through the PC Card is not recognized.

  • Page 48: Using The Memory Stick

    Using Your VAIO Computer Confirm that the device can be safely removed from the system. Click OK. A message appears stating it is now safe to remove the hardware device. Click OK. Click Close to close the Safely Remove Hardware window. Push the PC Card release button so that the release button pops out.

  • Page 49: Inserting A Memory Stick

    For the latest information about the Memory Stick, visit the Memory Stick web site at http://www.memorystick.com/en/. Your computer has been tested and found compatible with Sony branded Memory Stick with capacity of up to 16 GB that are available as of September 2008.
  • Page 50 Using Your VAIO Computer Carefully slide the Memory Stick into the slot until it clicks into place. The Memory Stick is automatically detected by your system and the contents on the Memory Stick are displayed. If nothing appears on the desktop, click Start, Computer, and double-click the Memory Stick icon. IRX-4590_BGN IRX-4590_END Be sure to hold the Memory Stick with the arrow pointing in the correct direction as you insert it into the slot.
  • Page 51 Using Your VAIO Computer Double-click the Memory Stick icon to view the list of data files saved in the Memory Stick. To format a Memory Stick The Memory Stick has been formatted in the factory default setting and is ready for use. If you want to reformat the media with your computer, follow these steps.

  • Page 52: Using The Sd Memory Card

    The SD memory card slot on your computer supports the following memory cards: ❑ SD memory card ❑ SDHC memory card ❑ MultiMediaCard (MMC) For the latest information on compatible memory cards, see Sony Support Information (page 186) to visit the appropriate support web site.
  • Page 53 Using Your VAIO Computer Your computer has been tested and found compatible only with major memory cards available as of September 2008. However, not all memory cards that meet the same specifications as the compatible media are guaranteed of compatibility. Always insert the correct memory card into the SD memory card slot.
  • Page 54 Using Your VAIO Computer IRX-4590_BGN IRX-4590_END ✍ If the SD memory card does not go into the slot easily, remove it gently and verify you are inserting it in the proper direction. Removing an SD Memory Card Do not remove an SD memory card while the Media Access indicator light is lit. If you do, the card or its data may become damaged. To remove an SD memory card Check that the Media Access indicator light is unlit.

  • Page 55: Using The Internet

    Using Your VAIO Computer Push in the SD memory card toward the computer and release. The SD memory card ejects. Pull the SD memory card out of the slot. Using the Internet Before using the Internet, you need to sign up with an Internet Service Provider (ISP) and set up devices required for connecting your computer to the Internet.

  • Page 56: To Connect A Telephone Cable

    Using Your VAIO Computer Except GVD model_END Except US model_BGN If your computer is not equipped with a built-in modem, you may need to connect an external modem device, for example a USB telephone modem, a DSL modem, or a cable modem, to your computer. For the detailed instructions on connection setups and modem configuration, see the manual that came with your modem.

  • Page 57: Using The Network (Lan)

    Using Your VAIO Computer Click Start and Control Panel. Click Connect to the Internet under Network and Internet. The Connect to the Internet window appears. Click Dial-up. Follow the on-screen instructions. Using the Network (LAN) Except IRX-4590_BGN You can connect your computer to 1000BASE-T/100BASE-TX/10BASE-T type networks with an Ethernet network cable. Connect one end of a network cable (not supplied) to the network (Ethernet) port on the computer and the other end to your network.

  • Page 58: Using The Wireless Lan (Wlan)

    Using Your VAIO Computer ✍ Your computer can be connected to the network with the default settings. Do not plug a telephone cable into the network (Ethernet) port on your computer. If the network (Ethernet) port is connected to one of the telephone lines mentioned below, high electric current to the port may cause damage, overheating, or fire.
  • Page 59 Using Your VAIO Computer The WLAN supports all normal Ethernet connectivity, but with the added benefits of mobility and roaming. You can still access information, Internet/intranet and network resources, even in the middle of a meeting, or as you move from one place to another.
  • Page 60 Using Your VAIO Computer US model_END Except US model_BGN ✍ In some countries, using WLAN products may be restricted by the local regulations (e.g. limited number of channels). Therefore, before activating the WLAN function, read the Safety Regulations carefully. Except US model_END WLAN uses the IEEE 802.11a /b/g standard or the IEEE 802.11n draft standard, which specifies the used technology.
  • Page 61 Using Your VAIO Computer Except US model_END The IEEE 802.11b/g standard is a wireless LAN standard, using the 2.4 GHz band. The IEEE 802.11g standard provides high-speed communications, faster than the IEEE 802.11b standard. The IEEE 802.11a standard is a wireless LAN standard, using the 5 GHz band. The IEEE 802.11n draft standard is a wireless LAN standard, using the 2.4 GHz or 5 GHz band.
  • Page 62 Using Your VAIO Computer Communicating without an Access Point (Ad-hoc) An ad-hoc network is a network in which a LAN is created only by wireless devices themselves, with no other central controller or access point. Each device communicates directly with other devices in the network. You can set up an ad-hoc network easily at home.
  • Page 63 Using Your VAIO Computer Select an option to specify the ad-hoc network settings and click Next. Follow the on-screen instructions. Communicating with an Access Point (Infrastructure) An infrastructure network is a network that extends an existing wired local network to wireless devices by providing an access point (not supplied).

  • Page 64: Using The Bluetooth Function

    Using Your VAIO Computer Click the button next to or above your desired wireless option(s) in the VAIO Smart Network window. Make sure the WIRELESS indicator light turns on. Wireless LAN communication (IEEE 802.11a standard) using only the 5 GHz band, available on selected models only, is disabled by default. To enable 5 GHz band communication, you need to select the option to use the 5 GHz band or both the 2.4 GHz and 5 GHz bands on the WLAN tab in the VAIO Smart Network settings window.
  • Page 65 Using Your VAIO Computer To use the Bluetooth function To use the Bluetooth function, you first need to set up the Bluetooth function. For setting up and using the Bluetooth function, search for Bluetooth information using Windows Help and Support. To open Windows Help and Support, click Start and Help and Support.
  • Page 66 Using Your VAIO Computer ❑ Proximity to microwaves and cordless telephones ❑ Radio frequency interference and other environmental conditions ❑ Device configuration ❑ Type of software application ❑ Type of operating system ❑ Use of both wireless LAN and Bluetooth functions at the same time on your computer ❑...
  • Page 67 Using Your VAIO Computer Bluetooth Security The Bluetooth wireless technology has an authentication function, which allows you to determine with whom you choose to communicate. With the authentication function, you can prevent any anonymous Bluetooth devices from accessing your computer. The first time two Bluetooth devices communicate, a common passkey (a password required for authentication) should be determined for both devices to be registered.
  • Page 68 Using Your VAIO Computer To communicate with another Bluetooth device To communicate with another Bluetooth device, you first need to set up the Bluetooth function. For setting up and using the Bluetooth function, search for Bluetooth information using Windows Help and Support. To open Windows Help and Support, click Start and Help and Support.
  • Page 69 Using Your VAIO Computer Stopping Bluetooth Communications To stop Bluetooth communications Turn off the Bluetooth device that is communicating with your computer. Click the button next to or above the Bluetooth icon in the VAIO Smart Network window. Except US model_END...

  • Page 70: Using Peripheral Devices

    Using Peripheral Devices Using Peripheral Devices You can add functionality to your VAIO computer by using the various ports on the computer. ❑ Connecting External Speakers (page 70) ❑ Connecting an External Display (page 71) ❑ Selecting Display Modes (page 75) ❑...

  • Page 71: Connecting An External Display

    Using Peripheral Devices To connect external speakers Plug the speaker cable (1) (not supplied) into the headphones jack (2) i. Plug the other end of the speaker cable to the external speaker (3). Turn down the volume of the speakers before you turn them on. ✍...
  • Page 72 Using Peripheral Devices Connecting a Computer Display You can connect a computer display (monitor) to your computer. To connect a computer display IRX-4590_BGN If necessary, plug one end of the display's power cord (1) into your display, and the other end into an AC outlet. Plug the display cable (2) (not supplied) into the monitor port (3) a on the computer.
  • Page 73 Using Peripheral Devices Connecting a Multimedia Computer Display Except IRX-4590_BGN You can connect a multimedia computer display that includes built-in speakers and a microphone to your computer. Except IRX-4590_END IRX-4590_BGN You can connect a multimedia computer display that includes a built-in speaker and a microphone to your computer. IRX-4590_END To connect a multimedia computer display Plug the power cord of your multimedia computer display (1) into an AC outlet.

  • Page 74: Connecting A Projector

    Using Peripheral Devices Connecting a Projector You can connect a projector (for example, the Sony LCD projector) to your computer. To connect a projector Connect the power cord (1) of your projector into an AC outlet. Plug a display cable (2) (not supplied) into the monitor port (3) a on the computer.

  • Page 75: Selecting Display Modes

    Using Peripheral Devices Selecting Display Modes You can select which display to use as the primary monitor when an external display (desktop monitor, etc.) is connected to your computer. US model_BGN Except IRX-4590_BGN The procedure for selecting a display depends on the video controller used in the computer. See the online specifications for detailed information on the video controller.

  • Page 76: Using The Multiple Monitors Function

    Using Peripheral Devices GVD model_END Except IRX-4590_END If you want to work on your computer screen and the external display at the same time, see Using the Multiple Monitors Function (page 76) for more information. To select a display IRX-4590_BGN Right-click on the desktop and select Personalize.
  • Page 77 Using Peripheral Devices ✍ Your external display may not support the Multiple Monitors function. Certain software applications may not be compatible with Multiple Monitors settings. Make sure that your computer does not enter Sleep or Hibernate mode while you are using the Multiple Monitors function. Otherwise, the computer may not return to Normal mode.

  • Page 78: Connecting An External Microphone

    Using Peripheral Devices ✍ You can also change the S1/S2 button assignment to activate the Multiple Monitors function with the S1/S2 button. To change the S1/S2 button assignment, press and hold either button to display the window for changing the assignment. For details on the S1/S2 button, see Using Special- function Buttons (page 35).

  • Page 79: Connecting A Universal Serial Bus (Usb) Device

    Using Peripheral Devices ✍ Make sure your microphone is designed for computer use. Connecting a Universal Serial Bus (USB) Device To protect your computer and/or USB devices from damage, observe the following: ❑ When moving the computer with USB devices connected, avoid exposing the USB ports to shock or impact. ❑...
  • Page 80 Using Peripheral Devices Plug the USB mouse cable (2) into the USB port. You can now use your USB mouse (not supplied) (3). Connecting a USB Floppy Disk Drive You can purchase a USB floppy disk drive and connect it to your computer. GVD model_BGN ✍...
  • Page 81 Using Peripheral Devices When using a USB floppy disk drive, do not apply force to the USB port. This may cause a malfunction. Disconnecting a USB floppy disk drive You can disconnect a USB floppy disk drive when your computer is on or off. Disconnecting the drive when the computer is in a power saving mode (Sleep or Hibernate) may cause the computer to malfunction.

  • Page 82: Connecting A Printer

    Using Peripheral Devices Connecting a Printer You can connect a Windows-compatible printer to your computer to print documents. Connecting a Printer Using the USB Port You can connect a USB printer compatible with your version of Windows to the computer. IRX-4590_BGN You cannot use the connected USB printer if you disable the USB ports in the BIOS setup screen.

  • Page 83: Customizing Your Vaio Computer

    Customizing Your VAIO Computer This section briefly describes how to change the main settings of your VAIO computer. Among other things, you will learn how to use and customize the look of your Sony software and utilities. ❑ Setting the Password (page 83) ❑...
  • Page 84 Customizing Your VAIO Computer Once you have set the power-on password, you will be prompted to enter the password after the VAIO logo appears to start your computer. The power-on password allows you to protect your computer from unauthorized access. The hard disk password provides additional security for the data stored on your built-in storage device.
  • Page 85 Customizing Your VAIO Computer Once you have set the power-on password, you cannot start your computer without entering the password. Be sure not to forget the password. Write down your password and keep it safe and private from other people. If you forget the power-on password and need assistance to reset it, a password reset fee will be charged, and your computer may need to be sent in for service to reset the password.
  • Page 86 Customizing Your VAIO Computer To add the power-on password (user password) Make sure you set the machine password before setting the user password. Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.
  • Page 87 Customizing Your VAIO Computer Press the < or , key to select Security to display the Security tab, select Set Machine Password, and then press the Enter key. On the password entry screen, enter the current password once and a new password twice, and then press the Enter key. To remove the password, leave the Enter New Password and Confirm New Password fields blank and press the Enter key.
  • Page 88 Customizing Your VAIO Computer The hard disk password provides additional security for the data stored on your hard disk drive. If you enable the hard disk password, this adds an extra level of security. When adding the hard disk password, you must set both the master and user passwords. The master password is provided for users with administrative rights on the computer to reset the user password in the BIOS setup screen.
  • Page 89 Customizing Your VAIO Computer IRX-4590_END Except IRX-4590_BGN You cannot start your computer with the master password. If you forget the master password or the keyboard fails, which is critical to password entry, no bypass is possible and the data stored on the hard disk drive will not be accessible.
  • Page 90 Customizing Your VAIO Computer ✍ If you have set the hard disk password in conjunction with the fingerprint authentication function, you can substitute fingerprint authentication for password entry when turning on your computer. For more information, see Using Fingerprint Authentication (page 94).
  • Page 91 Customizing Your VAIO Computer Changing/Removing the Hard Disk Password To change the hard disk password Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.
  • Page 92 Customizing Your VAIO Computer Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears. ✍ If you have set the power-on password, enter your power-on password. Press the <...
  • Page 93 Customizing Your VAIO Computer ✍ If you have set the Windows password in conjunction with the fingerprint authentication function, you can substitute fingerprint authentication for password entry when turning on your computer. For more information, see Using Fingerprint Authentication (page 94).

  • Page 94: Using Fingerprint Authentication

    Customizing Your VAIO Computer Click Change password. To remove the Windows password Click Start and Control Panel. Click User Accounts and Family Safety or User Accounts. Click User Accounts. Click Remove your password. In the Current password field, enter the current password that you want to remove. Click Remove password.
  • Page 95 Sony assumes no liability for any problems and damages arising out of your use of or inability to use the fingerprint sensor. ❑ The fingerprint recognition rate depends on your operating conditions and varies among individuals as well.
  • Page 96 ❑ Be sure to make a backup copy of the data stored on the hard disk drive, especially in the encrypted archives created with the File Safe feature, before sending your computer for repair. Sony assumes no liability for any loss or modification of your data that might have occurred during the course of repair. GVD model_END...
  • Page 97 Customizing Your VAIO Computer ❑ Before disposing of your computer or transferring it to a third person, it is strongly recommended you erase the fingerprint data registered on the fingerprint sensor after erasing the data stored on your hard disk drive. See Erasing the Registered Fingerprints (page 102) for the detailed procedure.
  • Page 98 Customizing Your VAIO Computer ✍ Set the Windows password on your computer before registration. See Adding the Windows Password (page 92) for the detailed instructions. To register a fingerprint Up to 10 fingerprints can be registered for each user and up to 21 fingerprints can be registered for logging onto your system using the Power-on Security feature.
  • Page 99 Customizing Your VAIO Computer IRX-4590_END Swipe your finger perpendicularly across the fingerprint sensor.
  • Page 100 Customizing Your VAIO Computer Place your fingertip flat in the center of the fingerprint sensor. Scan your fingerprint from the top joint of the finger to the fingertip. Keep your finger in contact with the fingerprint sensor while swiping. Fingerprint registration may fail if you move your finger too fast or too slow. Let the fingerprint sensor take about one second to scan your fingerprint. You may not be able to register and/or have your fingerprint(s) recognized if your finger is excessively dry or wet, wrinkled, injured, dirty, etc.

  • Page 101: Using The Password Bank

    Customizing Your VAIO Computer Power-on Security feature If you have set the power-on password (page 84) and/or the hard disk password (page 87), you can substitute fingerprint authentication for password entry when starting your computer. Using the Password Bank Once you have registered your user information (user accounts, passwords, etc.) for web sites in the Password Bank, you can substitute fingerprint authentication for entering information required to access the password-protected web sites.
  • Page 102 Customizing Your VAIO Computer Erasing the Registered Fingerprints Except IRX-4590_BGN Before disposing of your computer or transferring it to a third person, it is strongly recommended you erase the fingerprint data registered on the fingerprint sensor after erasing the data stored on your hard disk drive. Except IRX-4590_END IRX-4590_BGN US model_BGN...

  • Page 103: Using The Trusted Platform Module (Tpm)

    ❑ Although your computer is provided with the TPM security functions, these functions do not ensure complete protection of your data and hardware. Sony assumes no liability for any problems and damages arising out of your use of the functions.
  • Page 104 The restore process using the backup files may fail if you do not set up the automatic backup operations. ❑ The maintenance and management of TPM-protected data must be carried out at your own risk. Sony assumes no liability...

  • Page 105: Important Notice

    ❑ Do not encrypt any one of the following archive, backup, or token files. There will be no way to restore them if you carelessly encrypt them. Sony assumes no liability for any troubles and damages arising out of your careless encryption of the following files and folders including them.
  • Page 106 ❑ Do not encrypt any one of the following password reset token or secret files. There will be no way to reset the password if you carelessly encrypt them. Sony assumes no liability for any troubles and damages arising out of your careless encryption of the following files and folders including them.
  • Page 107 Customizing Your VAIO Computer Enable the TPM in the BIOS setup screen. Install the Infineon TPM Professional Package. Initialize and configure the TPM. To enable the TPM in the BIOS setup screen Turn on your computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears.

  • Page 108: Setting Up Your Computer With The Vaio Control Center

    See the on-screen documentation for detailed information. To open the documentation, click Start, All Programs, Infineon Security Platform Solution, and Help. The maintenance and management of TPM-protected data must be carried out at your own risk. Sony assumes no liability for any defects arising out of your data maintenance and management.

  • Page 109: Using The Vaio Status Monitor

    Customizing Your VAIO Computer Using the VAIO Status Monitor The VAIO Status Monitor utility allows you to check various settings, such as the power management settings, security settings, and current usage of devices, in the VAIO Status Monitor window. To display the VAIO Status Monitor window Click Start, All Programs, and VAIO Control Center.

  • Page 110: Using Sleep Mode

    Customizing Your VAIO Computer Using Sleep Mode Sleep mode turns off the LCD screen and places the storage device(s) and the CPU into a low power consumption mode. The orange power indicator light blinks slowly in this mode. If you do not intend to use your computer for a long period of time while it is disconnected from AC power, place the computer into Hibernate mode or turn it off.
  • Page 111 Customizing Your VAIO Computer GVD model_BGN ✍ When your computer is in Sleep mode, you cannot insert a disc. GVD model_END Your computer comes out of Sleep mode quicker than out of Hibernate mode. Sleep mode uses more power than Hibernate mode. If the battery runs out of power while your computer is in Sleep mode, you will lose all unsaved data.

  • Page 112: Using Hibernate Mode

    Customizing Your VAIO Computer To change the Sleep mode settings Right-click the power status icon on the taskbar and select Power Options. Click Change plan settings under the current power plan. Change the time to place the computer into Sleep mode and click Save Changes. Using Hibernate Mode Except IRX-4590_BGN In Hibernate mode, the state of the system is saved on the hard disk drive and power is turned off.

  • Page 113: To Activate Hibernate Mode

    Customizing Your VAIO Computer To activate Hibernate mode Press the Fn+F12 keys. The computer enters Hibernate mode. Alternatively, you can click Start, the arrow next to the Lock button, and Hibernate to place the computer into Hibernate mode. ✍ When your computer is in Hibernate mode, you cannot insert a disc. Hibernate mode requires more time than Sleep mode to be activated.

  • Page 114: Managing Power With The Vaio Power Management

    Customizing Your VAIO Computer IRX-4590_END Managing Power with the VAIO Power Management Power management helps you set up power plans for running on AC or battery power to suit your requirements for power consumption. The VAIO Power Management is a software application developed exclusively for VAIO computers. With this software application, you can enhance the Windows power management functions to ensure better operation of your computer and longer battery life.

  • Page 115: Protecting Data From Unauthorized Use

    Customizing Your VAIO Computer Click OK. VAIO Power Management Viewer You can view performance with the power plan that was modified with the VAIO Power Management. To start the VAIO Power Management Viewer Click Start, All Programs, and VAIO Control Center. Click Power Management and VAIO Power Management Viewer.
  • Page 116 Customizing Your VAIO Computer ❑ LAN Device (Ethernet port) You computer may not include some of the above built-in devices, depending on the model you purchased. To disable built-in devices Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears.

  • Page 117: Protecting The Hard Disk

    Customizing Your VAIO Computer Click Security and USB Access Restriction Setting. The password authentication window appears. ✍ The first time you use the USB Access Restriction Setting utility, you need to set the password for authentication. Enter the password and click OK. Select an option as desired.
  • Page 118 Customizing Your VAIO Computer If your computer is equipped with a built-in hard disk drive, then it has the VAIO HDD Protection utility preinstalled for customizing your settings for protecting your hard disk drive against shock hazards. You can select the sensitivity level of the built-in shock sensor to set the appropriate protection level.

  • Page 119: Configuring Your Modem

    Customizing Your VAIO Computer Except US model_BGN Configuring Your Modem Follow the steps below to make the settings before using the built-in modem. Click Start and Control Panel. Click Hardware and Sound. Click Phone and Modem Options. The Location Information window appears. Enter the required information, and then click OK.
  • Page 120 Customizing Your VAIO Computer Except US model_END...

  • Page 121: Upgrading Your Vaio Computer

    For the type of module and the amount of memory installed on your model, see the printed specifications sheet. GVD model_END US model_BGN For assistance, contact an authorized Sony Service Center. To find the nearest center or agent, see Sony Support Information (page 186).

  • Page 122: Adding And Removing Memory

    Upgrading Your VAIO Computer Adding and Removing Memory If you want to expand the functionality of your computer, you can increase the amount of memory by installing optional memory modules. Before you upgrade your computer's memory, read the notes and procedures in the following pages. Notes on adding/removing memory modules ❑...
  • Page 123 Upgrading Your VAIO Computer ❑ Do not open the memory module package before you are ready to change the module. The package protects the module from ESD. ❑ Use the special bag supplied with the memory module or wrap the module in aluminum foil to protect it from ESD. ❑...

  • Page 124: Removing And Installing A Memory Module

    Upgrading Your VAIO Computer Removing and Installing a Memory Module To change or add a memory module Shut down the computer and disconnect all peripheral devices. Unplug the computer and remove the battery pack. Wait about an hour until the computer cools down. Unscrew the screw (indicated by the arrow below) on the bottom of the computer and remove the memory module compartment cover.
  • Page 125 Upgrading Your VAIO Computer Remove the new memory module from its packaging. Slide the memory module into the memory module slot and push it in until it clicks into place.

  • Page 126: Viewing The Amount Of Memory

    Upgrading Your VAIO Computer Do not touch any other components on the motherboard. Be sure to insert the connector edge of the memory module into the slot while aligning the notch on the module with the small projection in the open slot.

  • Page 127: Precautions

    Precautions Precautions This section describes safety guidelines and precautions to help you protect your VAIO computer from potential damage. ❑ Handling the LCD Screen (page 127) ❑ Using the Power Source (page 128) ❑ Handling Your Computer (page 129) ❑ Handling the Liquid-resistant Structure (page 132) ❑...

  • Page 128: Using The Power Source

    ❑ Do not change the LCD screen orientation setting in the Tablet PC Settings window even when there are change options available for selection, as this may make your computer unstable. Sony assumes no liability for any malfunctions arising from changes to the settings.

  • Page 129: Handling Your Computer

    ❑ When the AC adapter is not used, unplug it from the AC outlet. ❑ Use the AC adapter supplied with your computer or genuine Sony products. Do not use any other AC adapter as it may cause a malfunction.
  • Page 130 Precautions US model_END Except US model_BGN ❑ Ambient temperature of more than 35°C or less than 5°C Except US model_END ❑ High humidity ❑ Do not place electronic equipment near your computer. The electromagnetic field of the equipment may cause the computer to malfunction.
  • Page 131 ❑ If your computer is brought directly from a cold location to a warm one, moisture may condense inside the computer. In this case, allow at least one hour before turning on the computer. If any problems occur, unplug the computer and contact an authorized Sony Service Center. To find the nearest center or agent, see Sony Support Information (page 186).

  • Page 132: Handling The Liquid-Resistant Structure

    Precautions ❑ Use a carrying case specially designed to carry your computer. US model_END Handling the Liquid-resistant Structure Your computer employs the liquid-resistant structure on the keyboard (1) and touch pad (2) that prevents spilled liquid from seeping into internal components of your computer. This structure allows you to drain off liquid, spilled on the keyboard, through the drain hole on the bottom of the computer so as not to leave the liquid inside the computer.
  • Page 133 Precautions This structure does not ensure complete protection of the computer against defects, such as damage to the internal components and hard disk drive, data corruption, or a data loss, arising out of spilling liquid on your computer. Note that any components other than the keyboard and touch pad are not liquid-resistant.
  • Page 134 Do not leave the computer on the wet surface as it may cause the liquid to seep into the internal components. US model_BGN Contact an authorized Sony Service Center to have the computer serviced for any damage. Whenever spilling liquid on the computer, be sure to ask an authorized Sony Service Center for checkups. US model_END Except US model_BGN...

  • Page 135: Handling Floppy Disks

    Precautions Contact VAIO-LinkVAIO HelpdeskSony Computing SupportVAIO HelpdeskSony Computing Support to have the computer serviced for any damage. Whenever spilling liquid on the computer, be sure to ask VAIO-LinkVAIO HelpdeskSony Computing SupportVAIO HelpdeskSony Computing Support for checkups. Except US model_END Any repairs caused by spilled liquid will be charged even within the warranty period. Handling Floppy Disks ❑...

  • Page 136: Using The Battery Pack

    Precautions ❑ Proper care of the disc is essential to its continuous reliability. Do not use solvents (such as benzine, thinner, alcohol, commercially available cleaners, or anti-static spray) which may cause damage to the disc. ❑ For normal cleaning, hold the disc by its edges and use a soft cloth to wipe the surface from the center out. ❑...
  • Page 137 US model_BGN ❑ Do not charge the battery pack in any way other than as described in this user guide or as designated by Sony in writing. ❑ For your safety, Sony recommends using the genuine Sony battery pack and AC adapter that are provided with this product.

  • Page 138: Using Headphones

    Precautions ❑ Keep the battery pack away from all sources of heat. ❑ Keep the battery pack dry. ❑ Do not open or try to disassemble the battery pack. ❑ Do not expose the battery pack to any mechanical shock, such as dropping it on a hard surface. ❑...

  • Page 139: Handling The Hard Disk

    Precautions ❑ Use only the adhesive label supplied with the Memory Stick as a label. ❑ Do not bend, drop, or expose the Memory Stick. ❑ Do not disassemble or modify the Memory Stick. ❑ Do not let the Memory Stick get wet. ❑...

  • Page 140: Updating Your Computer

    Precautions US model_END IRX-4590_END The hard disk drive has a high storage density and reads or writes data in a short time. However, it can be easily damaged by mechanical vibration, shock, or dust. Although the hard disk drive has the internal safety device to prevent losing data due to mechanical vibration, shock, or dust, you should be careful when handling your computer.
  • Page 141 Precautions Your computer must be connected to the Internet to download the updates.

  • Page 142: Troubleshooting

    US model_BGN This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems have simple solutions. Try these suggestions before visiting the Sony online support web site at the following URLs: http://esupport.sony.com/EN/VAIO/ for customers in USA http://www.sony.ca/support/...

  • Page 143: Computer

    Troubleshooting ❑ Printing (page 171) ❑ Microphone (page 173) ❑ Mouse (page 174) ❑ Speakers (page 175) ❑ Touch Pad (page 177) ❑ Keyboard (page 177) ❑ Floppy Disks (page 178) ❑ PC Cards (page 179) ❑ Audio/Video (page 181) ❑...

  • Page 144: What Should I Do If The Green Power Indicator Light Turns On But My Screen Remains Blank

    ❑ Condensation may cause your computer to malfunction. If this occurs, do not use the computer for at least one hour. ❑ Check that you are using the supplied Sony AC adapter. For your safety, use only the genuine Sony rechargeable battery pack and AC adapter, which are supplied by Sony for your VAIO computer.
  • Page 145 Troubleshooting ❑ If your computer still does not turn off, press and hold the power button until the computer turns off. Turning off your computer with the Ctrl+Alt+Delete keys or the power button may cause loss of unsaved data. ❑ Unplug the AC adapter and remove the battery pack. Wait three to five minutes. Reinstall the battery pack, plug the AC adapter, and then press the power button to turn on your computer.
  • Page 146 ❑ If the problem persists after performing the above, it means the installed battery pack is not compatible. Remove the battery pack and contact an authorized Sony Service Center. To find the nearest center or agent, see Sony Support Information (page 186).
  • Page 147 Troubleshooting US model_END Except US model_BGN ❑ If the problem persists after performing the above, it means the installed battery pack is not compatible. Remove the battery pack and contact VAIO-LinkVAIO HelpdeskSony Computing SupportVAIO HelpdeskSony Computing Support. Except US model_END Why does the System Properties window display a slower CPU speed than the maximum? This is normal.
  • Page 148 What should I do if I cannot remember the power-on password? US model_BGN If you have forgotten the power-on password, contact an authorized Sony Service Center to reset it. A reset fee will be charged. To find the nearest center or agent, see Sony Support Information (page 186).

  • Page 149: To The Computer

    Troubleshooting Press the M or m key to select your desired priority under Boot Priority and press the Enter key. Press the M or m key to select the device to which you want to assign the priority and press the Enter key. Except IRX-4590_END Press the <...
  • Page 150 Troubleshooting Except GVD model_END Except US model_BGN See the printed specifications sheet to find out about your storage device configuration. Except US model_END Insert the recovery disc into the optical disc drive while your computer is on, turn off the computer, and then turn it on once again.
  • Page 151 Troubleshooting The above procedure involves system recovery. The applications and data you added on the storage drive before reducing the volume of the recovery partition will all be lost. Once you have reduced the volume of the recovery partition, you need the recovery disc for later system recovery. US model_END How do I check the volume of the recovery partition? Except IRX-4590_BGN...

  • Page 152: System Security

    Troubleshooting System Security How can I protect my computer against security threats, such as viruses? The Microsoft Windows operating system is preinstalled on your computer. The best way to protect your computer against security threats, such as viruses, is to download and install the latest Windows updates regularly. You can get important Windows updates by doing the following: Your computer must be connected to the Internet to download the updates.

  • Page 153: Battery

    Troubleshooting Follow the on-screen instructions to download updates. US model_END GVD model_BGN Except US model_BGN You can keep the McAfee PC SecurityCenter software program current with the latest updates from McAfee, Inc. GVD model_END To download and install the latest security updates, follow these steps: Click Start, All Programs, McAfee, and McAfee SecurityCenter.

  • Page 154: Internet

    Troubleshooting When should I recharge the battery pack? ❑ When the battery charge level falls below 10%. ❑ When both the charge and power indicator lights blink. ❑ When you have not used the battery pack for a long period of time. When should I replace the battery pack? If the battery pack quickly runs out of power after fully charged, it may be reaching the end of its life and should be replaced.
  • Page 155 Troubleshooting ❑ Make sure that the telephone number the program is dialing is correct. ❑ Make sure the software you are using is compatible with your computer's modem. (All preinstalled Sony programs are compatible.) ❑ Make sure the modem is the only device connected to your telephone line.

  • Page 156: Networking

    Troubleshooting Networking What should I do if my computer cannot connect to a wireless LAN access point? ❑ Connection capability is affected by distance and obstructions. You may need to move your computer away from obstructions or closer to any access point you may be using. ❑...
  • Page 157 Troubleshooting Click Change advanced power settings. Select the Advanced settings tab. Double-click Wireless Adapter Settings and Power Saving Mode. Select Maximum Performance from the drop-down list both for On battery and Plugged in. IRX-4590_BGN ❑ If you have disabled the wireless LAN function in the BIOS setup screen, you cannot connect to wireless access points. To enable the function, follow the steps and the tip in Disabling Built-in Devices (page 115).
  • Page 158 Troubleshooting Why is the data transfer speed slow? ❑ The wireless LAN data transfer speed is affected by distance and obstructions between devices and access points. Other factors include device configurations, radio conditions, and software compatibility. To maximize the data transfer speed, move your computer away from obstacles or closer to any access point you may be using.
  • Page 159 ❑ Wireless LAN communication uses divided frequency bands known as channels. Third-party wireless LAN access point channels may be preset to different channels from Sony devices. ❑ If you are using a wireless LAN access point, see connectivity information contained in the manual that came with your access point.

  • Page 160: Bluetooth Technology

    Troubleshooting Bluetooth Technology What should I do if other Bluetooth devices cannot find my computer? ❑ Make sure both devices have the Bluetooth function enabled. ❑ If the WIRELESS indicator light is unlit, turn on the WIRELESS switch. ❑ You cannot use the Bluetooth function when your computer is in a power saving mode. Bring the computer back to Normal mode, then turn on the WIRELESS switch.
  • Page 161 Troubleshooting ❑ If the device you want to communicate with is already communicating with another Bluetooth device, it may not be found or it may not be able to communicate with your computer. ❑ To allow other Bluetooth devices to communicate with your computer, follow these steps: Click Start, Control Panel, Hardware and Sound, Bluetooth Devices, and Bluetooth Settings.
  • Page 162 Troubleshooting ❑ Check that the Bluetooth function of the device you want to communicate with is on. See the other device's manual for more information. Why is my Bluetooth connection slow? ❑ The data transfer speed depends on the obstructions and/or the distance between the two devices, on the radio wave quality, and on the operating system or the software in use.
  • Page 163 Troubleshooting Can I use a device with Bluetooth technology on airplanes? With Bluetooth technology, your computer transmits a radio frequency of 2.4 GHz. Sensitive locations, such as hospitals and airplanes, may have restrictions on use of Bluetooth devices to avoid radio interference. Check with facility staff to see if use of the Bluetooth function on the computer is permitted.

  • Page 164: Optical Discs

    Troubleshooting Why can't I use the Bluetooth devices when I switch users? If you switch users without logging off your system, the Bluetooth devices will not work. Be sure to log off before switching users. To log off your system, click Start, the arrow next to the Lock button, and Log Off. Why can't I exchange business card data with a mobile phone? The business card exchange function is not supported.
  • Page 165 Troubleshooting Except IRX-4590_BGN ❑ Press the drive eject button. ❑ If the drive eject button does not work, click Start and Computer, right-click the optical disc drive icon, and select Eject. ❑ If none of the above options work, insert a thin, straight object (such as a paper clip) in the manual eject hole on the optical disc drive.
  • Page 166 Troubleshooting Check the disc for dirt or damage. If you need to clean the disc, see Handling Discs (page 135) for instructions. ❑ If you are playing a disc and cannot hear sound, do any of the following: Except IRX-4590_BGN ❑...
  • Page 167 Troubleshooting Click Device Manager in the left pane. The Device Manager window appears with a listing of your computer's hardware devices. If an "X" or an exclamation point appears on the listed device, you may need to enable the device or reinstall the drivers.

  • Page 168: Display

    Troubleshooting ❑ Check which DVD recordable format is compatible with your optical disc drive. Some brands of DVD recordable media do not work. What should I do if I cannot play discs? The optical disc drive on your computer may have been disabled in the BIOS setup screen. Follow the steps and the tip in Disabling Built-in Devices (page 115) to enable the drive.
  • Page 169 Troubleshooting ❑ The video memory of your computer may be insufficient for displaying high resolution videos. In this case, lower the resolution of the LCD screen. To change the screen resolution, follow these steps: Right-click on the desktop and select Personalize. Click Display Settings.
  • Page 170 Troubleshooting Right-click the power status icon on the taskbar and select Power Options. Click Change plan settings under the current power plan. Click Change advanced power settings. Select the Advanced settings tab. Double-click Display. Adjust the LCD brightness setting in the item for brightness adjustment. Except IRX-4590_END IRX-4590_BGN ❑...

  • Page 171: Printing

    Troubleshooting What should I do if the external display remains blank? If you cannot change the display output with the Fn+F7 keys, you need to change the settings for the external display with the VAIO Control Center. To change the settings, launch the VAIO Control Center, select the control item for the external display, and then click to select the check box for changing the options to detect the external display.
  • Page 172 Troubleshooting ❑ You may need to install the printer driver software before you use your printer. See the manual that came with your printer for more information. ❑ If your printer is not functioning after your computer resumes from a power saving mode (Sleep or Hibernate), then restart the computer.

  • Page 173: Microphone

    Troubleshooting Microphone What should I do if my microphone does not work? Except IRX-4590_BGN If you are using an external microphone, make sure the microphone is turned on and is properly plugged into the microphone jack on your computer. Except IRX-4590_END IRX-4590_BGN ❑...

  • Page 174: Mouse

    Troubleshooting Mouse What should I do if my computer does not recognize my mouse? ❑ Make sure your mouse is securely plugged into the port. ❑ Restart your computer with your mouse connected. IRX-4590_BGN ❑ If you have disabled the USB ports in the BIOS setup screen, you cannot use the mouse connected to one of the USB ports on your computer.

  • Page 175: Speakers

    Troubleshooting Speakers What should I do if my external speakers do not work? ❑ If you are using a program that has its own volume control, make sure the volume control is properly set. See the program's help file for more information. ❑...
  • Page 176 Troubleshooting ❑ Your sound output device may have been incorrectly configured. To change the sound output device, see How do I change the sound output device? (page 181). IRX-4590_END Except IRX-4590_BGN What should I do if I do not hear sound from the built-in speakers? ❑...

  • Page 177: Touch Pad

    Troubleshooting IRX-4590_END Touch Pad What should I do if the touch pad does not work? ❑ You may have disabled the touch pad before connecting a mouse to your computer. See Using the Touch Pad (page 34). ❑ Make sure that a mouse is not connected to your computer. ❑...

  • Page 178: Floppy Disks

    Troubleshooting Change the settings as desired. What should I do if I cannot enter certain characters with the keyboard? If you cannot enter U, I, O, P, J, K, L, M, and so on, the Num Lk key may be activated. Check that the Num lock indicator light is unlit.

  • Page 179: Pc Cards

    ❑ See the manual that came with your PC Card for more information. You may need to install driver software if you are not using a Sony PC Card. ❑ If your PC Card, which worked normally before, does not work, you may need to install the most recent driver software.
  • Page 180 Troubleshooting Select the Driver tab and click Update Driver. IRX-4590_BGN ❑ If you have disabled the PC Card slot in the BIOS setup screen or the power supply to the PC Card slot on the VAIO Power Management tab in the Power Options window, you cannot use the PC Card in the slot. To enable the slot, follow the steps and the tip in Disabling Built-in Devices (page 115), or see Managing Power with the VAIO Power...

  • Page 181: Audio/Video

    Troubleshooting ❑ You may not be able to use some PC Cards or some functions of the PC Card on your computer. See the manual that came with your PC Card for more information. Audio/Video How do I turn off the Windows startup sound? To turn off the Windows startup sound, follow these steps: Click Start and Control Panel.

  • Page 182: Memory Stick

    Troubleshooting Why do sound interruptions and/or dropped frames occur when I play high-definition videos, such as those recorded with the AVCHD digital video camcorder? Playing high-definition videos requires substantial hardware resources, such as CPU, GPU, or system memory performance on your computer. During the video playback, some operations and/or functions may become unavailable, and sound interruptions, dropped frames, and playback failure may occur depending on your hardware specifications.
  • Page 183 Use of recorded music requires permission from the copyright holders. Sony is not responsible for music files that cannot be recorded from a CD or downloaded from other sources. Can I copy images from a digital camera using a Memory Stick? Yes, and you can view video clips that you have recorded with Memory Stick-compatible digital cameras.

  • Page 184: Peripherals

    Troubleshooting ❑ If you have disabled the Memory Stick slot in the BIOS setup screen or the power supply to the Memory Stick slot on the VAIO Power Management tab in the Power Options window, you cannot use the Memory Stick in the slot. To enable the slot, follow the steps and the tip in Disabling Built-in Devices (page 115), or see Managing Power with the VAIO...
  • Page 185 Troubleshooting Except IRX-4590_BGN ❑ i.LINK port Except IRX-4590_END Follow the steps and the tip in Disabling Built-in Devices (page 115) to enable your desired port(s) or slot(s).

  • Page 186: Support Options

    Except US model_BGN This section contains information on where to go for answers to questions about your VAIO computer. Except US model_END Sony Support Information US model_BGN VAIO Computer Documentation This on-screen User Guide (this manual) and the printed Quick Start Guide provide information on how to maximize your computer's capabilities and solve common problems.
  • Page 187 For customers in Latin American countries or areas Customer Information Center If you do not find the information you are looking for at our site, you may call Sony directly. In order to receive the fastest and most efficient services, have the following information readily available: Your VAIO computer model You can find it at the lower right corner of the display on the computer.
  • Page 188 The operating system on your computer The hardware component or the software program that is causing the problem A brief description of the problem In order to contact a Sony technical support representative, call the following numbers: ❑ Argentina: (011) 6770-SONY (7669) ❑...
  • Page 189 Support Options ❑ Mexico: 5002-9819 (in Mexico City) 01-800-759-7669 (in other cities) ❑ Panama: 800-2050 800-7669 (800-SONY) ❑ Peru: 0-801-1-7000 511-6100 ❑ Venezuela: 0-800-1-SONY-00 (0-800-1-7669-00) US model_END Except US model_BGN See Documentation (page 9) for details on the printed and non-printed documentation supplied with your computer, as well as further sources of reference.
  • Page 190 ❑ VAIO-LinkVAIO HelpdeskSony Computing SupportVAIO HelpdeskSony Computing Support help lines: Before contacting VAIO-LinkVAIO HelpdeskSony Computing SupportVAIO HelpdeskSony Computing Support by telephone, try to solve the problem by reading the printed and non-printed documentation. ❑ Visit the other Sony web sites: GVD model_BGN ❑...

  • Page 191: Trademarks

    Trademarks US model_BGN © 2009 Sony Electronics Inc. All rights reserved. Reproduction in whole or in part without written permission is prohibited. Except IRX-4590_BGN Sony, the Sony logo, VAIO, the VAIO logo, Memory Stick, Memory Stick Duo, MagicGate, OpenMG, OpenMG X, Memory Stick PRO Duo, Memory Stick PRO, Memory Stick PRO-HG, Memory Stick Micro, M2, the Memory Stick logo, Memory Stick Export, Memory Stick Import, Micro Vault, Micro Vault EX, MOTION EYE, Sony Style, DVgate, DVgate Plus, i.LINK, VAIO...
  • Page 192 The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sony Corporation is under license. Other trademarks and trade names are those of their respective owners. SD Logo is a trademark.
  • Page 193 The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sony Corporation is under license. Other trademarks and trade names are those of their respective owners. SD Logo is a trademark.
  • Page 194 Trademarks "AVCHD" is a trademark of Panasonic Corporation and Sony Corporation. All other names of systems, products, and services are trademarks of their respective owners. In the manual, the ™ or ® marks are not specified. Specifications are subject to change without notice. All other trademarks are trademarks of their respective owners.
  • Page 195 © 2009 Sony Corporation...

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