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InHand IG601 Quick Manual

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IG601 Intelligent Gateway
Quick Guide
www.inhandnetworks.com
Version v1.5
Dec 2016
1 / 26

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Summary of Contents for InHand IG601

  • Page 1 IG601 Intelligent Gateway Quick Guide www.inhandnetworks.com Version v1.5 Dec 2016 1 / 26...

  • Page 2: Table Of Contents

    3.1 DIN ................5 RAIL MOUNTING 3.1.1 Mount the IG601 onto a DIN-rail ..........5 3.1.2 Uninstall the IG601 from a DIN Rail ........... 5 3.2 W ..................6 ALL MOUNTING 3.2.1 Mount the IG601 onto a wall ............6 3.2.2 Uninstall from the wall ..............

  • Page 3: Product Information

    1. Product Information This document instructs users on how to rapidly deploy the IG601 in the field. Before beginning, check that you have:  The package accessories, such as the external antenna  SIM card with a data plan and text messaging ...

  • Page 4: Physical Layout

    2. Physical Layout 2.1 Layout Diagram 2.2 DIN-Rail Plan 2.3 Wall-mount Plan 4 / 26...

  • Page 5: Install The Cellular Router

    1. Pull the bottom part of the router out until the bottom lip of the bracket unclips from the rail. This may take some force. 2. Lift the IG601 so that the rail seat clears the top part of the DIN rail. Now, you are finished.

  • Page 6: Wall Mounting

    3.2 Wall mounting 3.2.1 Mount the IG601 onto a wall Specific steps are as follows: Select the installation location of the device, making sure there is enough space. Use a screwdriver to attach the wall mounting plate to the back of the device as shown in Figure 3-3.

  • Page 7: Uninstall From The Wall

    Screw the wall mounting plate to the wall. Make sure it is steady and well anchored. Figure 3-2, Wall mounting 3.2.2 Uninstall from the wall To uninstall the device, hold it with one hand, while unscrewing it from the wall. 7 / 26...

  • Page 8: Install Asim Card

    • To connect to a CDMA network like Verizon, you will need the Verizon edition of the IG601, which has no SIM card slot. • Look for the SIM card slots on the top of the case. If the device has SIM card slots, it is a GSM device.

  • Page 9: Attach The Sma Antenna

    3.4 Attach the SMA Antenna 1. To attach the antenna, first screw the antenna into its base. 2. Attach the antenna by screwing it onto the SMA connector. 3. Check the letters on the base of the antenna: a. 2G GSM networks require a ‘G’ type antenna. b.

  • Page 10: Power Up The Ig601

    3.5 Power up the IG601 1. Before proceeding, insert the power terminal into the DC power plug. 2. Loosen the lockdown screws. 3. Note which side of the terminal is positive and which side is negative. 4. Find the leads from the DC power source and insert the lead wires.

  • Page 11: Ethernet Cable

    3.7 Ethernet Cable  Plug one end of an Ethernet CAT5e cable into the LAN port.  Plug the other end into a PC. Figure 3-7, The LAN Interface. 3.8 Connect the Serial Port 1. To begin connecting the serial port, first obtain: a.

  • Page 12: Access The Web Interface

    4. Access the Web Interface 4.1 Set the PC’s IP address 1. Before starting, disconnect from any VPNs or proxies and temporarily disable the computers wireless interface. 2. Open the Control Panel and click View network status. 3. Click the Ethernet or Local area network button. 4.
  • Page 13 5. Select the text box “Internet Protocol Version 4 (TCP/IPv4),” and click Properties. 6. Set the IP address to 192.168.2.21 (or any IP from the range of – 192.168.2.254) 7. Set the subnet mask to 255.255.255.0 8. Set the gateway to 192.168.2.1 9.

  • Page 14: Log Into The Web Interface

    Check for power on all the devices e. Check the IPv4 settings on your PC 4.2 Log into the Web interface. 1. To begin configuring the IG601, open your preferred browser. 2. Type 192.168.2.1 into the address bar and press enter. a. Username: adm b.

  • Page 15: Set The Language To English

    4.3 Set the Language to English Some customers may purchase an IG601 with a default languages other than English. To change the interface language follow these steps: Click on the far top-left button: System. Click on the first drop-down menu item. Basic Setup.

  • Page 16: Basic Configuration

    5.1.1 Find the Cellular Settings  Search for the SIM card’s settings in your favorite search engine.  Save these settings so you can enter them into your IG601.  Many GSM cards will require an APN like ‘epc.t-mobile,’ with a blank username and password.

  • Page 17: Configure The Cellular Settings

    5.1.2 Configure the Cellular Settings  Open the web interface by typing 192.168.1.2 into the browser’s address bar, as shown in chapter 4.  Navigate to Network >> Dialup on the top menubar.  Enter the SIM card settings.  Press Apply •...

  • Page 18: Test The Connection

    5.1.3 Test the Connection  Navigate to Tools >> Ping  Ping 8.8.8.8 to test the connection.  If the cellular interface is disconnected:  Attach the correct antenna.  Check your SIM card.  Check the APN name.  Make sure your cellular data plan is not over the data limit and in good standing.
  • Page 19 • You must change the IP of your PC’s Ethernet interface so that it is on the same subnet. • Finally, type the new IP of the IG601’s LAV port into the browser’s address bar. 19 / 26...
  • Page 20 • In Tools >> Ping, ping 8.8.8.8 to test WAN connectivity. • Sometimes you may forget the IP or there may be a problem with the interface configuration. • If you enter the new IP and change your PC’s IP, and still cannot connect to the web interface, you must either hard reset the device or configure it via console cable.

  • Page 21: Diagnose The Ig601

    6. Diagnose the IG601 6.1 View the Log files • To view system logs, go to Status >> Log. • The logs are vital to diagnosing and fixing problems. 6.2 Download the log files. • To download the log files, navigate to Status >> Log.

  • Page 22: Open The Log Files

    6.4 Open the log files • Your browser will download the log files to /<user>/Downloads • Open the log files with Notepad++ or a comparable document editor. • Windows Notepad will not open the log files properly. 6.5 Diagnose the log files •...
  • Page 23 • The Status >> Dialup shows the cellular interface is attempting to ‘register,’ or connect to the cellular provider. • However, the interface is ‘disconnected, and reads ‘SIM/UIM’ card failure. • On further inspection, I notice the router has no SIM card in the slot. •...

  • Page 24: The Led Array

    6.6 The LED Array When the router boots up and connects to a cellular network it will display codes on the LED array. Indicates a weak cell signal. Make sure the antenna is correct and the SMA connector is not loose. Normal operating cell signal.

  • Page 25: Restore The Factory Configuration

    2. Click the Restore default configuration button. 3. Click Reboot. 4. Wait for up to 120 seconds. 5. Type 192.168.2.1 into the browser’s address bar and press Enter to reload the webpage. The IG601 should now be reset to the factory default configs. 25 / 26...

  • Page 26: The Pinhole Reset Button

    7.2 The Pinhole RESET Button Follow these steps to restore the IG601 to factory default settings by using the physical ‘RESET’ button. 1. Power OFF the router. 2. Press and hold the RESET button. 3. Turn ON the router. 4. When the ERROR LED flashes, release the button 5.

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