(including damages for loss of profits, loss of business, loss of data, interruption of business and the like), even if ASRock Rack has been advised of the possibility of such damages arising from any defect or error in the documentation or product.
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Contact Information If you need to contact ASRock Rack or want to know more about ASRock Rack, you’re welcome to visit ASRock Rack’s website at www.ASRockRack.com; or you may contact your dealer for further information. ASRock Rack Incorporation 6F., No.37, Sec. 2, Jhongyang S. Rd., Beitou District,...
Contents Chapter 1 Introduction Package Contents Specifications Unique Features Motherboard Layout Onboard LED Indicators I/O Panel Block Diagram Chapter 2 Installation Screw Holes Pre-installation Precautions Installing the CPU Installing the CPU Fan and Heatsink Installation of Memory Modules (DIMM) Jumper Setup Onboard Headers and Connectors Dr.
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3.1.1 UEFI Menu Bar 3.1.2 Navigation Keys Main Screen Advanced Screen 3.3.1 ACPI Configuration 3.3.2 Configure Super IO Settings 3.3.3 Serial Port Console Redirection 3.3.4 CSM Parameters 3.3.5 Trusted Computing 3.3.6 USB Configuration 3.3.7 System Configuration 3.3.8 Hard Disk S.M.A.R.T Settings 3.3.9 3rd Storage Configuration 3.3.10 H/W Monitor 3.3.11 WHEA Configuration...
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3.4.7 Server ME Configuration Server Mgmt 3.5.1 System Event Log 3.5.2 BMC Network Configuration Security Boot Screen Event Logs Exit Screen Chapter 4 Software Support Install Operating System Support CD Information 4.2.1 Running The Support CD 4.2.2 Drivers Menu 4.2.3 Utilities Menu 4.2.4 Contact Information Chapter 5 Troubleshooting Troubleshooting Procedures...
In case any modifications of this manual occur, the updated version will be available on ASRock Rack website without further notice. You may find the latest memory and CPU support lists on ASRock Rack website as well. ASRock Rack’s Website: www.ASRockRack.com If you require technical support related to this motherboard, please visit our website for specific information about the model you are using.
1.2 Specifications FH-C612NM MB Physical Status Form Factor SSI EEB Dimension 12'' x 13'' (30.5 cm x 33.0 cm) Processor System Intel® Xeon processor E5-2600/4600 v3/v4 series Socket Dual Socket LGA 2011 R3 Chipset Intel® C612 System Memory Capacity 16 DIMM slots...
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FH-C612NM Rear Panel I/O VGA Port 1 x D-Sub USB 3.0 Port LAN Port - 1 (IPMI mg) Lan port (RJ45) - LAN Ports with LED (ACT/LINK LED and SPEED LED) Serial Port 1 (COM1) Internal Connector Front Panel 1 (includes Power button, Reset button, Power LED, HDD...
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64Mb AMI UEFI Legal BIOS BIOS Features - Plug and Play (PnP) - ACPI 2.0 Compliance Wake Up Events - SMBIOS 2.8 Support - ASRock Rack Instant Flash Hardware Monitor Temperature - CPU Temperature Sensing - SystemTemperature Sensing - CPU VR1 Temperature Sensing...
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FH-C612NM NOTE: Please refer to our website for the latest specifications. This motherboard supports Wake from on Board LAN. To use this function, please make sure that the “Wake on Magic Packet from power off state” is enabled in Device Manager >...
POST or the <F2> key to enter into the BIOS setup menu to access ASRock Rack Instant Flash. Just launch this tool and save the new BIOS file to your USB flash drive, floppy disk or hard drive, then you can update your BIOS only in a few clicks without preparing an additional floppy diskette or other complicated flash utility.
1.6 I/O Panel No. Description No. Description USB 3.0 Ports (USB3_1_2) Serial Port (COM1) LAN RJ-45 Port (IPMI_LAN1)* UID Switch (UID) VGA Port (VGA1) LAN Port LED Indications *There are two LED next to the LAN port. Please refer to the table below for the LAN port LED indications.
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FH-C612NM **There are two LEDs on each LAN port. Please refer to the table below for the LAN port LED indications. SPEED LED ACT/LINK LED LAN Port LAN Port (LAN1, LAN2) LED Indications Speed LED Activity / Link LED Status...
FH-C612NM is a dual socket motherboard that supports Intel® Xeon E5-2600/4600 v3 series processors. Please install a primary processor (BootStrap Processor) into “CPU1” socket and then install a non-Primary Processor (Application Processors) into “CPU2”...
2.3 Installing the CPU 1. Before you insert the 2011-3-Pin CPU into the socket, please check if the PnP cap is on the socket, if the CPU surface is unclean, or if there are any bent pins in the socket. Do not force to insert the CPU into the socket if above situation is found.
FH-C612NM 2.4 Installing the CPU Fan and Heatsink Before you installed the heatsink, you need to spray thermal interface material between the CPU and the heatsink to improve heat dissipation.
2.5 Installation of Memory Modules (DIMM) This motherboard provides sixteen 288-pin DDR4 (Double Data Rate 4) DIMM slots in two groups, and supports Dual Channel Memory Technology. Capacity CPU1 CPU2 DDR4_A1, B1, C1, D1 (Blue) DDR4_E1, F1, G1, H1 (Blue) 256GB / 512GB DDR4_A2, B2, C2, D2 (White)
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FH-C612NM The DIMM only fits in one correct orientation. It will cause permanent damage to the motherboard and the DIMM if you force the DIMM into the slot at incorrect orientation.
Recommended Memory Configurations A single memory module should be installed in the BLUE socket. If you install only one CPU (CPU1) on the motherboard, make sure to install DIMMs into DDR4_A, DDR4_B, DDR4_C, or DDR4_D slot(s). Memory can speed up to 2133 MHz for 1 DIMM per channel. For two DIMMs per channel, memory speed should be 1866MHz.
FH-C612NM 2.6 Jumper Setup The illustration shows how jumpers are setup. When the jumper cap is placed on the pins, the jumper is “Short”. If no jumper cap is placed on the pins, the jumper is “Open”. The illustration shows a 3-pin jumper whose pin1 and pin2 are “Short”...
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Chassis ID1 Jumper (3-pin CHASSIS_ID1) (see p.7, No. 44) Chassis ID2 Jumper (3-pin CHASSIS_ID2) (see p.7, No. 42) Chassis ID3 Jumper (3-pin CHASSIS_ID3) (see p.7, No. 43) Board Level SKU For 1U4 system Chassis ID1 Jumper (3-pin CHASSIS_ID1) (see p.7, No. 44) Chassis ID2 Jumper (3-pin CHASSIS_ID2) (see p.7, No.
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FH-C612NM BIOS Selection Jumper (3-pin BIOS_SEL1) (see p.7, No. 45) BIOS 1 (BU1_A) (default) BIOS 2 (BU1_B) This motherboard has two BIOS onboard, a main BIOS (BU1_A) and a backup BIOS (BU1_B), which enhances protection for the safety and stability of your system. Normally, the system works on the main BIOS.
2.7 Onboard Headers and Connectors Onboard headers and connectors are NOT jumpers. Do NOT place jumper caps over these headers and connectors. Placing jumper caps over the headers and connectors will cause permanent damage to the motherboard. System Panel Header C onnec t t he power sw itch, PLED+ PLED-...
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FH-C612NM Auxiliary Panel Header This header supports multiple (18-pin AUX PANEL_1) functions on the front panel, (see p.7, No. 36) including the front panel SMB, internet status indicator and chassis intrusion pin. A. Front panel SMBus connecting pin (6-1 pin FPSMB) This header allows you to connect SMBus (System Management Bus) equipment.
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mini SAS Connector This connector supports (SATA_2_5) MiniSAS-to-SATA or (see p.7, No. 7) MiniSAS-to-MiniSAS (SSATA_0_3) data cables for internal (see p.7, No. 8) storage devices with up to 6.0 Gb/s data transfer rate. Each connector is used to connect to four HDDs.
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(4-pin CPU2_FAN1) to connect a 3-Pin CPU fan, (see p.7, No. 29) please connect it to Pin 1-3. *For more details, please refer to the Cooler QVL list on the ASRock Rack website. FAN_VOLTAGE CPU_FAN_SPEED FA N_SPEED_CONTROL ATX Power Connector...
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TPM Header This connector supports (17-pin TPM1) Trusted Platform Module (see p.7, No. 37) (TPM) system, which can securely store keys, digital certificates, passwords, and data. A TPM system also helps enhance network security, protects digital identities, and ensures platform integrity. SCLOCK Serial General Purpose These headers support Serial...
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FH-C612NM Thermal Sensor Header Please connect the thermal (3-pin TR1) sensor cable to either pin 1-2 (see p.7, No. 38) or pin 2-3 and the other end to the device which you wish to monitor its temperature. Front VGA Header...
2.8 Dr. Debug Dr. Debug is used to provide code information, which makes troubleshooting even easier. Please see the diagrams below for reading the Dr. Debug codes. Code Description Please check if the CPU is installed correctly and then clear CMOS. Problem related to memory, VGA card or other devices.
FH-C612NM 2.9 Unit Identification purpose LED/Switch With the UID button, You are able to locate the server you’re working on from behind a rack of servers. Unit Identification When the UID button on the purpose LED/Switch front or rear panel is pressed,...
2.11 Dual LAN and Teaming Operation Guide Dual LAN with Teaming enabled on this motherboard allows two single connections to act as one single connection for twice the transmission bandwidth, making data transmission more effective and improving the quality of transmission of distant images.
FH-C612NM 2.12 M.2_SSD (NGFF) Module Installation Guide The M.2, also known as the Next Generation Form Factor (NGFF), is a small size and versatile card edge connector that aims to replace mPCIe and mSATA. The M.2_SSD (NGFF) Socket 3 can accommodate either a M.2 SATA3 6.0 Gb/s module or a M.2 PCI Express module up to Gen3 x4 (32 Gb/s).
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Step 3 Move the standoff based on the module type and length. The standoff is placed at the nut location D by default. Skip Step 3 and 4 and go straight to Step 5 if you are going to use the default nut. Otherwise, release the standoff by hand.
FH-C612NM Chapter 3 UEFI Setup Utility 3.1 Introduction Th is section explains how to use the UEFI SETUP UTILITY to confi gure your system. Th e UEFI chip on the motherboard stores the UEFI SETUP UTILITY. You may run the UEFI SETUP UTILITY when you start up the computer.
3.1.2 Navigation Keys Please check the following table for the function description of each navigation key. Navigation Key(s) Function Description Moves cursor left or right to select Screens Moves cursor up or down to select items + / - To change option for the selected items <Tab>...
FH-C612NM 3.2 Main Screen Once you enter the UEFI SETUP UTILITY, the Main screen will appear and display the system overview. The Main screen provides system overview information and allows you to set the system time and date.
3.3 Advanced Screen In this section, you may set the configurations for the following items: ACPI Configura- tion, Configure Super IO Settings, Serial Port Console Redirection, CSM Parameters, Trusted Computing, USB Configuration, System Configuration, Hard Disk S.M.A.R.T Set- tings, 3rd Storage Configuration, H/W Monitor, WHEA Configuration, Instant Flash and Secure Backup UEFI (A->B).
FH-C612NM 3.3.1 ACPI Configuration PCIE Devices Power On Use this item to enable or disable PCIE devices to turn on the system from the power-soft- off mode. Ring-In Power On Use this item to enable or disable Ring-In signals to turn on the system from the power- soft-off mode.
3.3.2 Configure Super IO Settings Serial Port 1 Configuration Use this item to configure the onboard serial port 1. Select and enter the "Serial Port 1 Configuration" and you will see the followings: Serial Port Use this item to enable or disable the onboard serial port. Serial Port address Use this item to select an optimal setting for Super IO device.
FH-C612NM 3.3.3 Serial Port Console Redirection COM1 / SOL Console Redirection Use this option to enable or disable Console Redirection. If this item is set to Enabled, you can select a COM Port to be used for Console Redirection. Console Redirection Settings Use this option to configure Console Redirection Settings, and specify how your computer and the host computer to which you are connected exchange information.
computer and the client computer must be the same. Long or noisy lines may require lower transmission speed. The options include [9600], [19200], [57600], [115200] and [38400]. Data Bits Use this item to set the data transmission size. The options include [7] and [8] (Bits). Parity Use this item to select the parity bit.
FH-C612NM Serial Port for Out-of-Band Management/Windows Emergency Management Services (EMS) Console Redirection Use this option to enable or disable Console Redirection. If this item is set to Enabled, you can select a COM Port to be used for Console Redirection.
3.3.4 CSM Parameters Boot Option Filter This option controls Legacy/UEFI ROMs priority. Launch Storage OpROM Policy Select UEFI only to run those that support UEFI option ROM only. Select Legacy only to run those that support legacy option ROM only. Select Do not launch to not execute both legacy and UEFI option ROM.
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FH-C612NM Mezzanine Slot 2 OpROM Use this item to select Mezzanine Slot 2 Storage and Network Option ROM policy. (This item can't select Video Option ROM policy.)
3.3.5 Trusted Computing NOTE: Options vary depending on the version of your connected TPM module. Here is an example of TPM2.0. TPM State Use this item to enable or disable Security Device. NOTE: Your computer will reboot during restart in order to change State of the Device. Pending Operation Schedule an Operation for the Security Device.
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FH-C612NM Device Select TPM 1.2 will restrict support to TPM 1.2 devices; TPM 2.0 will restrict support to TPM 2.0 devices; Auto will support both with the default set to TPM 2.0 devices. If TPM 2.0 devices are not found, TPM 1.2 devices will be enumerated.
3.3.6 USB Configuration Intel USB3.0 Mode Use this item to select the mode of operation of Intel USB 3.0 controller. Configuration options: [Enabled], [Disabled], [Auto] and [Smart Auto]. If [Auto] is selected, all USB ports work as USB3.0 after boot to OS. If [Smart Auto] is selected, all USB ports work as USB3.0 after boot to OS and work as USB2.0 in deep sleep stages.
FH-C612NM 3.3.7 System Configuration Primary Graphics Adapter Use this item to select the type and primary VGA in case of multiple video contorllers. Onboard VGA Use this to enable or disable the Onboard VGA function. The default value is [Auto].
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MMIO High Size Use this item to select MMIO High Size. Restore on AC/Power Loss This allows you to set the power state after an unexpected AC/power loss. If [Power Off] is selected, the AC/power remains off when the power recovers. If [Power On] is selected, the AC/power resumes and the system starts to boot up when the power recovers.
FH-C612NM 3.3.8 Hard Disk S.M.A.R.T Settings Hard Disk S.M.A.R.T. Use this item to enable or disable the S.M.A.R.T. (Self-Monitoring, Analysis, and Reporting Technology) feature. Configuration options: [Disabled] and [Enabled].
3.3.9 3rd Storage Configuration In this section, you may set the configurations or see the information of the connected 3rd storage device. Marvell 9172 Controller Enable or disable Marvell 9172 Controller. Marvell 9172 Operation Mode This item is for M_SATA ports. Use this to select Marvell SATA operation mode. Configuration options: [IDE Mode] and [AHCI Mode] .
FH-C612NM 3.3.10 H/W Monitor In this section, it allows you to monitor the status of the hardware on your system, includ- ing the parameters of the CPU temperature, motherboard temperature, CPU fan speed, chassis fan speed, and the critical voltage.
FRNT_FAN 4 This allows you to set the front fan 4’s speed. The default value is [Smart Fan]. FRNT_FAN 5 This allows you to set the front fan 5’s speed. The default value is [Smart Fan]. FRNT_FAN 6 This allows you to set the front fan 6’s speed. The default value is [Smart Fan]. Smart Fan Control This allows you to set the Smart fan’s level speed.
FH-C612NM 3.3.11 WHEA Configuration WHEA Support Use this item to enable or disable Windows Hardware Error Architecture. System Error Use this item to enable or disable System Error feature. When it is set to [Enabled], you can configure Memory Error and PCIE Error log features.
3.3.12 Instant Flash Instant Flash is a UEFI flash utility embedded in Flash ROM. This convenient UEFI update tool allows you to update system UEFI without entering operating systems ® first like MS-DOS or Windows . Just save the new UEFI file to your USB flash drive, floppy disk or hard drive and launch this tool, then you can update your UEFI only in a few clicks without preparing an additional floppy diskette or other compli- cated flash utility.
FH-C612NM 3.4 IntelRCSetup In this section, you may set the configurations for the following items: Processor Configu- ration, CPU Power Management Configuration, QPI Configuration, Memory Configura- tion, IIO Configuration, PCH Configuration and Server ME Configuration.
3.4.1 Processor Configuration Per-Socket Configuration Change Per-Socket Settings. CPU Socket 1 Configuration Active Processor Cores Enter the number of cores to be enabled. 0 means all cores. 14 cores are available. CPU Socket 2 Configuration Active Processor Cores Enter the number of cores to be enabled. 0 means all cores. 14 cores are available. Intel Hyper Threading Technology Intel Hyper Threading Technology allows multiple threads to run on each core, so that the overall performance on threaded software is improved.
3.4.2 CPU Power Management Configuration Intel SpeedStep Technology Intel SpeedStep technology is Intel’s new power saving technology. Processors can switch between multiple frequencies and voltage points to enable power saving. The default value is [Enabled]. Configuration options: [Enabled] and [Disabled]. If you install Windows® Vista / 7 / 8 and want to enable this function, please set this item to [Enabled].
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FH-C612NM CPU C6 State Support Enable C6 deep sleep state for lower power consumption. CPU Thermal Throttling Enable CPU internal thermal control mechanisms to keep the CPU from overheating. CPU HWPM State Control CPU HWPM State Control controls configuration sub menu, includes Native and 00B nd etc.
3.4.3 QPI Configuration Link Speed Mode Select the QPI link speed as either the POR speed (Fast) or default speed (Slow). Link Frequency Select Allows for selecting the QPI Link Frequency.
FH-C612NM 3.4.4 Memory Configuration Enforce POR Enable to enforce POR restrictions for DDR4 frequency and voltage programming. DRAM Frequency If [Auto] is selected, the motherboard will detect the memory module(s) inserted and assign the appropriate frequency automatically. ECC Support Use this item to enable or disable DDR ECC Support.
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Rank Interleaving Select to configure Rank Interleaving settings. Memory RAS Configuration Displays and provides option to change the Memory Ras Settings. RAS Mode Enable or disable RAS modes. Enabling Sparing and Mirroring is not supported. If enabled, Sparing will be selected. Memory Rank Sparing Enable or disable Memory Rank Sparing.
FH-C612NM 3.4.5 IIO Configuration PCIE 6 Link Width This allows you to select PCIE 6 port Link Width. The default value is [Auto]. PCIE 7 Link Width This allows you to select PCIE 7 port Link Width. The default value is [Auto].
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PCI-E ASPM (Global) This option enables or disables the ASPM support for all downstream devices.
FH-C612NM 3.4.6 PCH Configuration PCH sSATA Configuration sSATA devices and settings sSATA Controller Use this item to enable or disable SATA Controller. sSATA Mode Selection Identify the SATA port is connected to Solid State Drive or Hard Disk Drive. Press <Ctrl+I>...
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External SATA External SATA configuration. Spin Up Device If enabled for any of ports, Staggered Spin Up will be performed and only the drives which have this option enabled will spin up at boot. Otherwise all drives spin up at boot. sSATA Rx Setting Adjust sSATA DTLE DATA Values (0-15).
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FH-C612NM SATA Rx Setting Adjust SATA DTLE DATA Values (0-15). SATA Device Type Identify the SATA port connected to Solid State Drive or Hard Disk Drive.
FH-C612NM 3.5 Server Mgmt Wait For BMC Wait For BMC response for specified time out. In PILOTII, BMC starts at the same time when BIOS starts during AC power ON. It takes around 30 seconds to initialize Host to BMC interfaces.
3.5.1 System Event Log SEL Components Change this to enable ro disable all features of System Event Logging during boot. Erase SEL Use this to choose options for earsing SEL. When SEL is Full Use this to choose options for reactions to a full SEL. Log EFI Status Codes Use this item to disable the logging of EFI Status Codes or log only error code or only progress or both.
FH-C612NM 3.5.2 BMC Network Configuration Lan Channel 1 (Failover) Manual Setting IPMI LAN If [No] is selected, the IP address is assigned by DHCP. If you prefer using a static IP address, toggle to [Yes], and the changes take effect after the system reboots. The default value is [No].
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The default login information for the IPMI web interface is: Username: admin Password: admin For more instructions on how to set up remote control environment and use the IPMI man- agement platform, please refer to the IPMI Configuration User Guide or go to the Support website at: http://www.asrockrack.com/support/ipmi.asp BMC Mac Backup Tool Use this to restore BMC Mac from the backup.
FH-C612NM 3.6 Security In this section, you may set or change the supervisor/user password for the system. For the user password, you may also clear it. Supervisor Password Set or change the password for the administrator account. Only the administrator has authority to change the settings in the UEFI Setup Utility.
3.7 Boot Screen In this section, it will display the available devices on your system for you to configure the boot settings and the boot priority. Boot Option #1 Use this item to set the system boot order. Setup Prompt Timeout This shows the number of seconds to wait for setup activation key.
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FH-C612NM AddOn ROM Display Use this option to adjust AddOn ROM Display. If you enable the option “Full Screen Logo” but you want to see the AddOn ROM information when the system boots, please select [Enabled]. Configuration options: [Enabled] and [Disabled]. The default value is [Enabled].
3.8 Event Logs Change Smbios Event Log Settings This allows you to configure the Smbios Event Log Settings. When entering the item, you will see the followings: Smbios Event Log Use this item to enable or disable all features of the SMBIOS Event Logging during system boot.
FH-C612NM View Smbios Event Log Press <Enter> to view the Smbios Event Log records. All values changed here do not take effect until computer is restarted.
3.9 Exit Screen Save Changes and Exit When you select this option, the following message “Save configuration changes and exit setup?” will pop-out. Press <F10> key or select [Yes] to save the changes and exit the UEFI SETUP UTILITY. Discard Changes and Exit When you select this option, the following message “Discard changes and exit setup?”...
4.2.4 Contact Information If you need to contact ASRock Rack or want to know more about ASRock Rack, welcome to visit ASRock Rack’s website at http://www.ASRockRack.com; or you may contact your...
Chapter 5 Troubleshooting 5.1 Troubleshooting Procedures Follow the procedures below to troubleshoot your system. Always unplug the power cord before adding, removing or changing any hardware com- ponents. Failure to do so may cause physical injuries to you and damages to motherboard components.
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1. Verify if the battery on the motherboard provides ~3VDC. Install a new battery if it does not. 2. Confirm whether your power supply provides adaquate and stable power. Other problems... 1. Try searching keywords related to your problem on ASRock Rack’s FAQ page: http://www.asrockrack.com/support...
5.2 Technical Support Procedures If you have tried the troubleshooting procedures mentioned above and the problems are still unsolved, please contact ASRock Rack’s technical support with the following information: 1. Your contact information 2. Model name, BIOS version and problem type.
FH-C612NM Chapter 6 Net Framework Installation Guide ® To let Intel RSTe works properly, it is required to install Net Framework. Please follow the ® ® steps below to enable “.Net Framework” feature on Microsoft Windows Server 2008 R2. 6.1 Installing .Net Framework 3.5.1 (For Server 2008 R2) 1.
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3. Check the box next to .Net Framework 3.5.1 and then click Next. 4. Click Next to continue.
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FH-C612NM 5. Click Install to start installing .Net Framework 3.5.1. 6. After the installation completes, click Close.
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