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User's Guide
K E E P I N G T H E W O R L D S E W I N G ™

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  • Page 1 User’s Guide K E E P I N G T H E W O R L D S E W I N G ™...
  • Page 2: Important Safety Instructions

    This household sewing machine is designed to comply with IEC/EN 60335-2-28 and UL1594. IMPORTANT SAFETY INSTRUCTIONS When using an electrical appliance, basic safety precautions should always be followed, including the following: Read all instructions before using this household sewing machine. Keep the instructions at a suitable place close to the machine.
  • Page 3 FOR EUROPE ONLY: This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
  • Page 5: Table Of Contents

    TABLE OF CONTENTS Save to My Stitches/My Files ........3:4 Delete ................3:4 Getting to know your machine Mirror end-to-end/mirror side-to-side ......3:4 ALT and function arrows ..........3:4 MACHINE OVERVIEW Exclusive SEWING ADVISOR ........3:4 Rear Side ................1:6 ™ COLOR TOUCH SCREEN Needle Area ..............1:6 Start Menu ................3:5 Accessory Box ..............1:7 Toolbar ................3:5...
  • Page 6 Program PROGRAM EDIT YOUR STITCH OR LETTERING PROGRAM Tabs in Program mode ...........5:3 Stitch program commands ..........5:3 SEWING A STITCH PROGRAM SAVE TO MY STITCHES TO RE-LOAD A STITCH PROGRAM PROGRAM POP-UP MESSAGES File Manager FILE MANAGER AVAILABLE MEMORY BROWSE FILE MANAGER List/Thumbnail View .............6:3 MY FILES USB ...................6:3...
  • Page 7: Getting To Know Your Machine

    GETTING TO KNOW YOUR MACHINE This section of the User’s Guide will give you an overview of your machine, its accessories and stitches.
  • Page 8: Machine Overview

    MACHINE OVERVIEW Pre-Tension Thread guide Thread tension discs Thread take-up lever Thread slots Thread tension disc for bobbin winding Thread cutter LED-lights Stitch plate 10. Bobbin cover 11. Button ruler and built-in tape measure 12. Base plate 13. Function button panel 14.
  • Page 9: Accessories 1:7

    ACCESSORY BOX The accessory box features special compartments for presser feet and bobbins, plus space for needles and other accessories. Store the accessories in the box so they are easily accessible. 34. Space for accessories 35. Removable presser feet and bobbin tray ACCESSORIES INCLUDED ACCESSORIES 36.
  • Page 10: Presser Feet

    PRESSER FEET Utility Foot A Snapped onto the machine upon delivery. This foot is used mainly for straight stitching and zigzag stitching with a stitch length longer than 1.0. Decorative Stitch Foot B Use this foot for sewing close zigzag stitches (satin stitches) with less then 1.0 mm stitch length and decorative stitches.The tunnel on the underside of the foot is designed to feed smoothly over the stitches.
  • Page 11 Quilter’s 1/4” Piecing foot P This foot is used when piecing quilt blocks. The foot has distance guidelines marks 1/4" (6 mm) and 1/8" (3 mm) from the needle. Clear Open Toe Foot For satin stitch applique, taper stitches and decorative stitches. The tunnel on the underside of the foot feeds smoothly over the stitches and the transparent foot with open front gives greater visibility for accuracy.
  • Page 12 STITCHES A – Utility Stitches Stitches for garment sewing and mending. Stitch Presser Stitch Stitch name Application Foot Straight Stitch, center needle For all types of sewing. Select 29 different needle positions. position Stretch Stitch, For seams in tricot and stretch fabric. left needle position Reinforced Straight For seams which are subject to considerable strain.
  • Page 13 Stitch Stitch Stitch Name Presser Foot Application For overlapped seams in tricot. To sew casing over narrow elastic. Elastic/Casing Stitch For joining two pieces of fabric with finished edges and for elastic shirring. Bridging Stitch Bartack Reinforce pockets, shirts openings, belt loops as well as at lower end of a zipper. (manual) Belt Loop Stitch For securing belt loops.
  • Page 14 A - Utility Stitches for garment sewing and mending. B - Satin Stitches For decorative sewing and appliqué. 1:12...
  • Page 15 C - Heirloom Stitches For hemstitching, smocking and sewing on lace, trims and much more. Some stitches can be used with a wing needle. D - Quilt Stitches Stitches for all types of quilting techniques. 1:13 ettinG to know your machine...
  • Page 16 E - Vintage Stitches A selection of quilt stitches for crazy patch quilting and decorative stitching. F - Decorative Stitches For decorative sewing. 1:14...
  • Page 17 G - Omnimotion stitches Sew decorative sidemotion stitches with the S-foot. H - Specialty stitches Sew special techniques including candlewicking and edging. Extra accessories may be needed. Use Quick Help for detailed information. 1:15 ettinG to know your machine...
  • Page 18 J - Tapering stitches These stitches can be used for tapering. ALPHABETS Block Brush Line Script Cyrillic and Hiragana Russian and Japanese alphabets. See the fonts on the Color Touch Screen of your sewing machine. 1:16...
  • Page 19: Set Up

    SET UP This section of the User’s Guide will help you get started with your machine. Learn how to thread your machine, wind the bobbin, change needle and presser foot.
  • Page 20: Unpacking 2:2

    3. The machine is delivered with an accessory bag, a power cord and a foot control cord. 4. Wipe the machine, particularly around the needle and stitch plate to remove any soil before sewing. Note: Your HUSQVARNA VIKING SAPPHIRE 965Q ®...
  • Page 21: Pack Away After Sewing

    USB PORT On the right side of your machine you will find a USB port to connect your USB stick. Note: Make sure that the USB stick you use has the format FAT32. CONNECT TO AND REMOVE FROM USB PORT Insert the USB stick in the USB port on the right side of your machine.
  • Page 22: Horizontal Position

    SPOOL PINS Your machine has two spool pins; a main spool pin and an auxiliary spool pin. The spool pins are designed for all types of thread. The main spool pin is adjustable and can be used both in a horizontal position (the thread reels off the spool) and a vertical position (the thread spool rotates).
  • Page 23: Threading The Upper Thread

    THREADING THE UPPER THREAD Make sure that the presser foot is raised and the needle is in the up position. Place the thread on the spool pin and the spool cap on the spool as described on page 2:4. Spool pin in horizontal position: Bring the thread over and behind the pre-tension thread guide (A) and under the thread guide (B).
  • Page 24: Threading For Twin Needle

    THREADING FOR TWIN NEEDLE Replace the sewing needle with a twin needle. Make sure the presser foot is raised and the needle is in the up position. Lift the spool pin up and all the way to the right. Lock the spool pin in the vertical position by slightly pressing it down.
  • Page 25: Bobbin Winding

    When the bobbin is full, it will stop winding. Release the foot control or touch the start/stop button to stop the bobbin winder motor from running. Move the Note: When using earlier version of HUSQVARNA VIKING ® bobbin winder spindle to the left and the pop-up will bobbins that do not have a hole, wind several turns of thread on the close.
  • Page 26: Changing The Needle Plate

    CHANGING THE NEEDLE PLATE Remove the presser foot and slide off the bobbin cover. Make sure that the feed teeth are lowered. Place the screwdriver under the needle plate as shown in the picture and gently turn the screwdriver to pop off the needle plate.
  • Page 27: Changing The Needle

    CHANGING THE NEEDLE Use the hole in the multipurpose tool to hold the needle. Loosen the needle screw. Remove the needle. Insert the new needle using the multipurpose tool. Push the new needle upwards with the flat side away from you until it will go no further. Tighten the needle screw.
  • Page 28: Threads 2:10

    THREADS STABILIZERS There are many threads on the market today developed for Tear-Away Stabilizers different purposes. Tear-away stabilizers are used with stable woven fabrics. Place underneath fabric for decorative stitching or hoop All Purpose Sewing Thread with the fabric when embroidering. Tear away excess All purpose sewing thread is made of synthetic, cotton or stabilizer after stitching.
  • Page 29: How To Update Your Machine

    HOW TO UPDATE YOUR MACHINE Be sure to consult the web site at www.husqvarnaviking.com and/or your local authorized HUSQVARNA VIKING ® retailer for updates and upgrades for your machine and User’s Guide. UPDATE INSTRUCTIONS Go to the HUSQVARNA VIKING web site at ®...
  • Page 30 2:12...
  • Page 31: Settings & Functions

    SETTINGS & FUNCTIONS This section of the User’s Guide will guide you through the basic settings and function buttons of your machine. Learn how to navigate the functions and settings on the Interactive Color Touch Screen and how to use the function buttons on the sewing machine head.
  • Page 32: Function Buttons

    FUNCTION BUTTONS Selective Thread Cutter Speed + and - Needle Stop Up/Down STOP Sensor Foot Up and Extra Lift Start/Stop Sensor Foot Down and Pivot Reverse SPEED + AND - NEEDLE STOP UP/DOWN All stitches in your machine have a pre-set, recommended Touch the Needle Stop Up/Down to move the needle up sewing speed.
  • Page 33: Fix

    FUNCTION BUTTONS Selective Thread Cutter Speed + and - Needle Stop Up/Down STOP Sensor Foot Up and Extra Lift Start/Stop Sensor Foot Down and Pivot Reverse SENSOR FOOT DOWN AND PIVOT FIX is used to tie off a stitch. FIX is automatically activated Touch the Sensor Foot Down and Pivot button and the when you select a stitch, use the Selective Thread Cutter, presser foot will be completely lowered.
  • Page 34: Overview Touch Area

    OVERVIEW TOUCH AREA The screen on your HUSQVARNA VIKING SAPPHIRE 965Q is very easy to work with - just touch it with your stylus ® ™ or your finger tip to make your choices. In this chapter we will describe the area outside the Color Touch Screen. This part will not change its appearance.
  • Page 35: Color Touch Screen

    COLOR TOUCH SCREEN Start Menu START MENU Touch the Start Menu icon to open the Toolbar. The Toolbar is used for selecting and activating different windows. TOOLBAR From the toolbar you will be able to enter the Stitch Menu, Font Menu, Program Mode, File Manager and SET Menu. Touch the function you want to activate.
  • Page 36: Set Menu

    SET MENU SET Menu In the SET Menu you can make personal adjustments to the Machine Settings, Stitch Settings and Sewing Settings. Touch the icons to activate a function or open a list of choices. When changing the Sewing Settings, the settings are saved after turning off the machine.
  • Page 37: Stitch Settings

    STITCH SETTINGS In the Stitch Settings screen, you can set the presser foot pressure and balance a stitch or buttonhole. These settings will only be valid for the stitch that is currently selected. If another stitch is selected or the same stitch is selected again, the stitch value is reset to the default value.
  • Page 38: Sewing Settings

    SEWING SETTINGS Twin Needle Touch the Twin Needle icon to open a list for twin needle width selections. When a twin needle size is selected, the width of all stitches is limited for the selected twin needle size to prevent needle breakage. The setting is kept until you turn the twin needle width to off.
  • Page 39: Sewing 4:1

    SEWING In this chapter you will find information about how to select stitches, adjust, program and sew them.
  • Page 40: Tabs 4:2

    Sewing Information TABS Stitch Menu On your screen there are two tabs: one Sewing Information where you can make changes to your stitch such as the length and width and see what is recommended for the stitch you have chosen. In the Stitch Menu you will find different categories of stitches and the stitches that are found in each one.
  • Page 41: Sewing Information Tab

    SEWING INFORMATION TAB Your machine will choose the best stitch settings for the selected fabric. The Sewing Information tab consists of three parts. Exclusive SEWING AVISOR ™ At the top of the tab you will see the Exclusive SEWING setting ADVISOR choices that you have made;...
  • Page 42 Free Motion Technique When touching the Free Motion Technique icon a pop-up will appear allowing you to choose between two options: Free Motion Floating and Free Motion Spring Action. Free Motion Floating Activate to set the machine in Free Motion Floating mode. You can use presser foot R or an optional foot.
  • Page 43: Alt And Function Arrows

    STITCH ALTERING Your machine will set the best settings for each selected stitch. You can make your own adjustments on the selected stitch. The setting changes will only affect the selected stitch. Your changed settings will be reset to default when selecting another stitch.
  • Page 44 Buttonhole size When sewing a buttonhole with the Sensor One-Step Buttonhole foot, you can set the button size. Measure your button and set the button size on screen. Note: There is a guide in front of your machine where you can measure the size of the button.
  • Page 45: Exclusive Sewing Advisor Feature

    EXCLUSIVE SEWING ADVISOR ™ FEATURE Your new sewing machine has the HUSQVARNA VIKING ® Exclusive SEWING ADVISOR feature. It is always active in ™ and is located at the bottom of the Touch Screen. When beginning a sewing project, touch your fabric type and weight, then touch the technique you desire.
  • Page 46 SEWING TECHNIQUES : sews two pieces of fabric together. seAm : overcast fabric edges to prevent them from overCAst fraying and to help them lay flat. : sews the seam and overcasts the edge all seAm overCAst at one time. : a temporary stitching for fitting garments, BAste gathering and marking.
  • Page 47: Sewing Techniques 4:9

    SEWING TECHNIQUES SEAM A seam sews two pieces of fabric together with a seam allowance that will usually be pressed open. In most cases, edges of the seam allowance are finished with an overcast stitch before sewing the seam. Seams in stretch fabric must stretch with the fabric. The stretch stitch makes a stretchy seam that is suitable for sewing together pieces of light stretch fabric.
  • Page 48: Overcast

    OVERCAST Overcast fabric edges to prevent fraying and to help them lay flat. It is easiest to overcast before the garment is sewn together. Presser foot J is recommended for light and medium weight fabric to prevent puckering along the edge.
  • Page 49: Seam And Overcast

    SEAM AND OVERCAST The Seam/Overcast stitch sews the seam and overcasts the edges all at one time. There are a number of different Seam/Overcast stitches on your machine. Your Exclusive SEWING ADVISOR feature will select the best one for ™ your fabric and make all adjustments automatically.
  • Page 50: Baste

    BASTE Basting is temporary stitching for fitting garments, gathering and marking. The SEWING ADVISOR feature automatically sets a ™ long stitch length and reduces the tension so the threads are easy to remove or to pull for gathering. : Woven medium, cut in two. FABriC : Woven medium fabric and Baste.
  • Page 51: Hem

    The Hem technique on your Exclusive SEWING ADVISOR feature will select the visible or topstitch hem ™ that is best for your fabric weight and type. For woven fabric and leather and vinyl, a straight stitch is selected. For stretch fabrics, stitches that stretch are selected. Jeans Hem When sewing over seams in extra heavy fabric or a blue jeans hem, the foot can tip as it rides over the seam.
  • Page 52: Perfectly Balanced Sensor

    PERFECTLY BALANCED SENSOR ONE-STEP BUTTONHOLE The Exclusive SEWING ADVISOR feature will select the ™ best buttonhole and stitch settings for your fabric. Fabric should be interfaced and/or stabilized where buttonholes are to be sewn. You can also select your buttonhole directly from the Buttonhole Menu B.
  • Page 53: Manual Buttonhole

    When sewing buttonholes without satin stitches or when using presser foot C, the sewing steps are different (there is no straight stitch step). See illustration 2. Note: If you are sewing buttonholes in a very narrow area, snap on the standard foot C and sew your buttonhole according to the instructions below.
  • Page 54: Special Sewing Techniques

    SPECIAL SEWING TECHNIQUES The stitch menu H- Specialty Stitches, includes special sewing technique stitches like candlewicking, join and fold, twin gimping, quilting, appliqué, three hole yarn and edge stitches. These techniques may require some special presser feet and accessories. This is indicated by the optional presser foot icon.
  • Page 55: Free Motion Quilting

    DECORATIVE TAPERING STITCHES Menu J includes decorative stitches that can be tapered. Touch the Tapering icon to open a pop-up where you can select the tapering angle of your stitch. Touch the tab on the left to set what angle the beginning of your stitch should have, and touch the right tab to set the angle of the end of your stitch.
  • Page 56: Sewing Pop-Up Messages

    FREE MOTION STIPPLING 1:1 Free Motion Stippling You will have to move the fabric manually. Fabric: Woven medium with 1. Touch needle stop up/down to select the needle down batting underneath. position. Select: Woven medium on The 2. Sew at a constant medium speed, moving the fabric Exclusive SEWING ADVISOR ®...
  • Page 57: Program

    PROGRAM This section of the Users Guide will help you make beautiful combinations of stitches and letters to decorate your fabric.
  • Page 58: Program

    PROGRAM Sewing Information You can combine stitches and/or letters and numbers to Stitch Menu create programs. Combine various decorative stitches and stitch fonts from the machine or from an external device. Font Menu • Enter the Program window by touching the PROG icon on the Start Menu.
  • Page 59: Edit Your Stitch Or Lettering Program

    EDIT YOUR STITCH OR LETTERING Sewing Information Tab PROGRAM Stitch Menu Font Menu TABS IN PROGRAM MODE There are three different tabs in Program Mode. The first is the Sewing Information Tab where you can make changes to each individual stitch that you have programmed. The second tab is the Stitch Menu Tab where you will find all the stitches that you can program.
  • Page 60: Sewing A Stitch Program

    SEWING A STITCH PROGRAM To sew the stitch program, load it by touching the OK icon at the top right corner in the program window. You can Save to My also press on the foot control and the stitch will load and Stitches you will start to sew.
  • Page 61: To Re-Load A Stitch Program

    TO RE-LOAD A STITCH PROGRAM Once you have finished making your program and touch OK, it will be loaded and is ready to be sewn. If selecting another stitch and then re-opening the Program mode, your stitch program will remain unchanged. Every time Program mode is closed, the stitch program will be loaded and ready to be sewn.
  • Page 63: File Manager

    FILE MANAGER In this section we will take a closer look at how to organize your files in your sewing machine.
  • Page 64: File Manager

    FILE MANAGER Start Menu The File Manager is used to open, organize, add, move, remove and copy your files. Use either built-in memory or an external device connected to your machine for storing files. To open the File Manager, touch the Start Menu icon and touch the File Manager icon.
  • Page 65: Browse File Manager

    BROWSE FILE MANAGER When File Manager is open you can reach your My Files folder and your USB stick (if you have one connected). Folder Touch any of these icons to display their contents in the selection area. LIST/THUMBNAIL VIEW Touch the List/Thumbnail view icon to show the files in the current folder listed in alphabetical order.
  • Page 66: Organize

    ORGANIZE CREATE A NEW FOLDER Touch the create new folder icon to create a new folder. A pop-up message opens where you can enter a name for your folder. MOVE A FILE OR FOLDER Use cut and paste to move a file or folder to another storage location.
  • Page 67: Maintenance

    MAINTENANCE In this section you will find information about how to take care of your machine and also a troobleshooting guide.
  • Page 68: Cleaning The Machine

    CLEANING THE MACHINE To keep your sewing machine operating well, clean it often. No lubrication (oiling) is needed. Wipe the exterior surface of your machine with a soft cloth to remove any dust or lint build up. Cleaning the Bobbin Area Remove the presser foot and slide off the bobbin cover.
  • Page 69: Troubleshooting

    TROUBLESHOOTING In this troubleshooting guide you will find solutions to the problems you may have with your machine. For further information please contact your local authorized HUSQVARNA VIKING retailer who will be happy to help you. ® Have Your Sewing Machine Serviced Regularly by your Local Authorized Dealer! If you have followed this troubleshooting information and still have problems, take your sewing machine to your dealer.
  • Page 70 Is the bobbin wound correctly? Wind a new bobbin. Are you using the correct bobbin? Use only the original bobbins for this model (see page 7:2) The Machine Skips Stitches Is the needle bent or blunt? Insert a new needle. Did you insert the needle properly? Insert needle correctly as described in chapter 2.
  • Page 71 Index Changing the Needle ............2:9 Changing the needle plate ............2:8 Changing the Presser Foot ..........2:8 Check Needle Thread ............4:18 Accessories ................1:7 Cleaning the Bobbin Area............7:2 Accessory Box ...............1:7 Cleaning the machine ............7:2 Accessory box, Remove ............. 2:3 Cleaning under the Bobbin Area ........7:2 Add file ...................6:2 Clear Open Toe Foot ............1:9 Adjust Text and Stitches ............5:3...
  • Page 72 FIX ................3:2, 3:3, 5:3 FIX Auto ................3:8 Machine needs to rest ............4:18 Foam ..................1:8 Machine overview ..............1:6 Folder Structure ..............6:4 Machine Settings ..............3:6 Font Menu ..............5:2, 5:3 Magnifying glass ..............2:8 Foot control ................1:7 Main spool pin ............1:6, 2:4, 2:7 Foot control cord ..............2:2 Manual Buttonhole .............4:15 Free arm .................1:6...
  • Page 73 Pop-up messages Self-Adhesive Glide Plates ...........1:9 Sensor Foot Down and Pivot ..........3:3 File Manager ................6:4 Sensor Foot Pressure ............3:7 Program ..................5:5 Sensor Foot Up and Extra Lift ...........3:3 Sewing ..................4:18 Sensor One-Step Buttonhole Foot ..1:6, 1:9, 2:5, 4:6, 4:14 Power cord ................1:7 Sensor One-Step Buttonhole Foot socket ......1:6 Connect ..................
  • Page 74 Stylus ..................1:7 Stylus holder ................1:6 Vertical spool pin ........... 2:4, 2:5, 2:6 System Busy ................6:4 Vintage Stitches ..............1:14 Vinyl ..................1:8 Tab ...................4:2 Tabs in Program mode ............5:3 Warranty card .................1:7 Take-up lever................2:5 Water Soluble Stabilizer ............2:10 Tape measure .................1:6 Width balance adjustment ...........3:7 Tapering ..................4:4 Winding Bobbin ..............2:7 Tapering Stitches ............
  • Page 75 Intellectual Property Patents protecting this product are listed on a label positioned underneath the Sewing Machine. VIKING, SAPPHIRE, PICTOGRAM, SEWING ADVISOR, KEEPING THE WORLD SEWING and EXCLUSIVE SENSOR SYSTEM are trademarks of Singer Sourcing Limited LLC. HUSQVARNA and the “crowned H-device” are trademarks of Husqvarna AB. Please note that on disposal, this product must be safely recycled in accordance with relevant National legislation relating to electrical/electronic products.
  • Page 76 w w w.hu sqv a r n av i ki ng. com www.husqvarnaviking.com...

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