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execute the files to install ActiveX. Then restart the browser.
c. If you execute the steps above but still cannot see the live video normally,
please try the solution:
(i) Search for the file "np_hoem_x.dll" in your system disk. For Windows XP
users, please go to "Start" → "Search" → Search for "All files and folders" and
key-in "np_hoem_x.dll". For Windows 7 users, please use the search bar on the
top-right of the Windows Explorer.
(ii)
Delete all the files named "np_hoem_x.dll". They're the ActiveX control
tools installed in your computer, but the old version of ActiveX might not
compatible with the new version of browser. Therefore, they need to be delete d
in order to install the latest ActiveX control.
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