Faults and what to do about them.
en
Faults
The door will not open.
The programme will not
start.
The drum briefly jerks or
judders after the pro-
gramme has started.
The water is not draining.
Water is not visible in the
drum.
The spin result is not sat-
isfactory.
Laundry wet/too damp.
The spin cycle runs sev-
eral times.
The programme is taking
longer than usual.
The length of the pro-
gramme changes during
the wash cycle.
Water remaining in the
care product compart-
ment i.
Odours in the washing
machine.
38
Cause/remedy
The safety function is active. Do you want to stop the programme?
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~ Page 31
Have you selected $ (Rinse Stop = no final spin)? ~ Page 31
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Can the door only be opened by the emergency release? ~ Page 36
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If you switch to a different programme, the door will remain locked for a
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short time until there is no longer any active oxygen in the drum.
Have you started the programme or selected Finished in-time?
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Is the door closed?
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Is the childproof lock activated? Deactivate it. ~ Page 30
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Not a fault – the internal motor test may cause the drum to jerk or judder briefly
when the wash programme starts.
Have you selected $ (Rinse Stop = no final spin)? ~ Page 31
■
Clean the drain pump. ~ Page 34
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Clean the drain pipe and/or the drain hose.
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Not a fault – the water is below the visible area.
Not a fault – the unbalanced load detection system has interrupted the spin
■
cycle because the laundry is unevenly distributed.
Distribute small and large items of laundry evenly in the drum.
Is Easy-Iron selected? ~ Page 26
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Is the selected speed too low?
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Not a fault – the unbalanced load detection system is adjusting an imbalance.
Not a fault – the unbalanced load detection system is adjusting an imbal-
■
ance by repeatedly redistributing the laundry.
Not a fault – the foam detection system is active – a rinse cycle has been
■
activated.
Not a fault – the programme sequence is optimised for the specific washing
process. This may change the length of the programme shown on the display
panel.
Not a fault – the effectiveness of the care product is not affected.
■
Clean the insert if necessary.
■
Run the Drum Clean Û or i Cottons 90 °C programme without laundry.
Add standard washing powder or a detergent that contains bleach.
To prevent foaming, only use half the amount of detergent recommended
Note:
by the detergent manufacturer. Do not use detergents intended for woollens or
delicates.