Troubleshooting - Health O Meter 594KL User Instructions

TROUBLESHOOTING

Refer to the following instructions to check and correct any failure before contacting
service personnel.
Symptom
Scale does not power on
Questionable weight or
the scale does not zero
Weighing is performed but
the weighing process takes
too long and the weight
does not lock on the display
The display shows "Over"
The display shows
"Lo bAtt"
Possible Cause
1. Dead Battery
2. Faulty electrical outlet
3. Bad power supply
1. External object interfering
with the scale
2. The display did not show
"0.0" before weighing
3. Scale is not placed on a
level floor.
4. Scale is out of calibration
5. Improper Tare
The patient is not sitting still
The load on the scale
exceeds the capacity (600 lb
/ 270 kg)
The batteries are depleted
12
Corrective Action
1. Replace batteries
2. Use a different outlet
3. Replace AC adapter
1. Remove interfering object
from the scale
2. Ask the patient to get off the
scale, zero the scale and begin
weighing process again
3. Place the scale on a level
floor.
4. Check weight with known
weight value
5. Place the item to be tared on
the scale. Press REWEIGH.
Once the weight of the item is
displayed, press TARE. Place
the patient and the tared item
back on the scale. Press
REWEIGH again
Ask the patient to sit still
Remove the excess weight and
use the scale according to its
limits
Replace batteries according to
instructions on page 6