Table of Contents
Advertisement
18 WX ST.NEW LAYOUT(4279)2a
8/9/00
Cobra Electronics Corporation
6500 West Cortland Street
Chicago, IL 60707
If You Think You Need Service
For te c h n i cal assistance, please call our Au to m a ted Help Desk which can assist
you by answering the most fre q u e n t ly asked questions about Co b ra prod u ct s.
24 hours a day, 7 days a week.
A Consumer Service Representative can be reached through this same number
8:00 am - 6:00 pm,Monday through Friday, Central Standard Time.
Technical assistance is also available on-line in the Frequently Asked Questions (FAQ)
section at www.cobraelectronics.com or by e-mail to productinfo@cobraelectronics.com
If you think you need service call 1.773.889.3087
If your product should require factory service please call Cobra first before sending in your unit.
This will ensure the fastest turn-around time on your repair .
You may be asked to send your unit to the Cobra factory. It will be necessary to furnish the follow-
ing in order to have the product serviced and returned.
1. For Warranty Repair include some form of pr oof-of-purchase, such as a mechanical reproduction
or carbon of a sales receipt. If you send the original receipt it cannot be returned.
2. Send the entire product.
3. Enclose a description of what is happening with the unit.Include a typed or clearly print name
and address of where the unit is to be returned.
4. Pack unit securely to pr event damage in transit. If possible, use the original packing material.
5. Ship prepaid and insured by way of a traceable carrier such as United Parcel Service (UPS) or First
Class Mail to avoid loss in transit to: Cobra Factory Service, Cobra Electronics Corporation,6500
W. Cortland St., Chicago, IL 60707.
6. If the unit is in war ranty, upon receipt of your unit it will either be repaired or exchanged
depending on the model. Please allow approximately 3 to 4 weeks before contacting us for
status. If the unit is out of war ranty a letter will automatically be sent informing you of the
repair charge or replacement charge. If you have any questions, please call 1.773.889.3087
for assistance.
Cobra Electronics Corp.© 2000
Printed in China
Part No. 480-315-P-001
4:26 PM
Page 26
(773) 889-3087
O pe rating Instru ctions for your
18 WX ST II
Mobile Radio
with
"Ingenious Prod u cts for Easier Co m m u n i ca t i o n ."
18 WX ST II
System
Advertisement
Table of Contents
