Troubleshooting
Problem
Recommended Action
The
Install the software, and run the
connection
installation program in the path of My
between your
Computer.
device and a
If the driver of your device is
PC through a
abnormal, reinstall the software. You
USB
cable
need to uninstall the software first.
cannot
be
established.
The
Ensure that the Wi-Fi function is
connection
enabled.
between your
Refresh the network list and select
device and a
the correct SSID.
client through
Check the IP address, and ensure
Wi-Fi cannot
that your client can automatically
be
obtain an IP address.
established.
Enter the correct network key (Wi-Fi
password) when you connect the
client to your device.
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