Warranty And Returns - Energizer ENX12K User Manual

WARRANTY AND RETURNS

What does the warranty cover? This Limited Warranty is provided by Bright
Manufacturing and covers defects in workmanship and materials in your model ENX12K
Jump Starter. This warranty period lasts 12 months from date of purchase at the point of
sale to you, the original end user customer. Proof of purchase is required to make warranty
claims.
What will Bright Manufacturing do?
Bright Manufacturing will, at its option, repair or replace the defective product free of
charge, provided that you notify Bright Manufacturing of the product defect within the
Warranty Period and provided that Bright Manufacturing through inspection, establishes the
existence of such a defect and that it is covered by this Limited Warranty. Bright
Manufacturing will, at its option, use new and / or reconditioned parts in performing
warranty repair and building replacement products. Bright Manufacturing reserves the right
to use parts or products of original or improved design in the repair or replacement. If Bright
Manufacturing repairs or replaces a product, its warranty continues for the remaining
portion of the original Warranty Period or 90 days from the date of the return shipment to
the customer, whichever is greater. All replaced products and all parts removed from
repaired products become property of Bright Manufacturing. Bright Manufacturing will cover
both parts and all the labor necessary to repair the product, and return shipment to the
customer via our Help-Line center for all US resident customers. Please return with proof of
purchase to EDX Repair Center, 2016 Corporate Dr., Wilmington NC 28405. An RMA
number MUST be obtained prior to shipping to us. This does not affect your statutory
rights.
How do I get service? If your product requires troubleshooting or warranty service, call the
Help-Line number:
Toll Free: 1-866-295-6775
What does this warranty not cover? This Limited Warranty does not cover normal wear and
tear of the product or costs related to the removal, installation, or troubleshooting of the
customer's electrical systems. This warranty does not apply to and Bright Manufacturing will
not be responsible for any defect or damage to:
1. The product if it has been misused, neglected, improperly installed, physically damaged
or altered, either internally or externally, or damaged from improper use or use in an
unsuitable environment;