Troubleshooting - Doss SoundBox xs User Manual

Bluetooth Cannot Pair with Bluetooth
devices
The song cuts off during
playback
There is noise during playback
Laptop prompts to install driver
TF Card The speaker do not play when
the card is inserted,and jump
directly back to Bluetooth
mode
The song cuts off during
playback
other
Customer Service Email
Problem
seconds,then have a try to pair it
again
Please select 'DOSS SoundBox xs' as
the default playback device
Please check if the Bluetooth
distance is more than 33 feet or
Maybe caused by the
interference of charging,try to
put it in another place and do not
charge it during playback
This driver is not special for
SoundBox xs,it's for your laptop
contact the computer company
or windows
for 5 seconds or contact with the
for help
Check whether the card format is FAT
or FAT32. If not, format it to FAT or
FAT32.
Check the song format. The speaker
only supports MP3, WAV
There may be a problem with the
the same file
support@dossav.com