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2. If you need
assistance*
. . .
Call our toll-free
number.
Dlal toll-free
from
anywhere
In the U.S.A.:
1-80~ROPER
(1-8owt47-6737)
and talk with one of our trained consultants.
The consultant can instruct you in how to
obtain satisfactory operation from your appli-
ance or, if service is necessary, recommend a
qualified service company in your area.
If you prefer, write to:
Mr. William Clark
Consumer Assistance Representative
Roper Brand Appliances
2000 M-63
Benton Harbor, Ml 49022
Please include a daytime phone number in
your correspondence.
3. If you need
service*
. . .
Contact the dealer from whom you purchased
the appliance or the authorized servicer in your
area. For help finding an authorized servicer in
your area, call our toll-free telephone number
in Step 2.
l
When asklng
for help or service:
Please provide a detailed description of the
problem, your appliance's complete model
and serial numbers and the purchase date.
(See page 2.) This information will help us
respond properly to your request.
4. If you need
FSP
replace-
ment
parts
. . .
FSP is a registered trademark of Whirlpool
Corporation for quality parts. Look for this
symbol of quality whenever you need a
replacement part for your RopeP appliance.
FSP replacement parts will fit right and work
right, because they are made to the same
exacting specifications used to build every new
Roper appliance.
To locate FSP replacement parts in your
area, refer to Step 3 above or call our toll-free
telephone number in Step 2.
5. If you are not satisfied
with
how
the problem
was
solved
. . .
l
Contact the Major Appliance Consumer
Action Panel (MACAP). MACAP is a group of
independent consumer experts that voices
consumer views at the highest levels of the
major appliance industry.
l
Contact MACAP only when the dealer,
authorized servicer and Roper Brand
Appliance warrantor have failed to resolve
your problem.
Major Appliance Consumer Action Panel
20 North Wacker Drive
Chicago, IL 60606
l
MACAP will in turn inform us of your action.
23
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