Roadside Assistance - Lexus HS250h Hybrid 2010 Emergency Response Manual

Roadside Assistance

The HS250h utilizes an electronic gearshift selector and an electronic P
position switch for park. If the 12 Volt auxiliary battery is discharged
or disconnected, the vehicle cannot be started nor can it be shifted out
of park. If discharged, the 12 Volt auxiliary battery can be jump started
to allow vehicle starting and shifting out of park. Most other roadside
assistance operations may be handled like conventional Lexus vehicles.
Lexus Roadside Assistance is available during the basic warranty period by
contacting:
United States: (800) 255-3987, Canada: (800) 265-3987
Towing
The HS250h is a front wheel drive vehicle and it must be towed with the front
wheels off the ground. Failure to do so may cause serious damage to Lexus
Hybrid Drive components.
The vehicle may be shifted out of Park into Neutral by turning the
•
ignition-on and READY-on modes. To select Neutral, it is necessary to
hold the shift selector in the N position for approximately 0.5 seconds.
If the 12 Volt auxiliary battery is discharged, the vehicle will not start and
•
shifting out of park is not possible. There is no manual override except to
jump start the vehicle, refer to the jump starting on page 31.
If a tow truck is not available, in an emergency the vehicle may be
•
temporarily towed using a cable or chain secured to the emergency towing
eyelet or rear tow hook. This should only be attempted on hard, paved
roads for short distances at below 19 mph (30 km/h). The eyelet is
located with the tools in the trunk of the vehicle, refer to the illustration
on page 30.
Starting Vehicle
Towing Eyelet Mounting Location
28
- -
Move Gearshift to N Position
Eyelet Installation
Rear Hook
Rear Hook Location