The Toshiba Tecra X40-D battery charges slowly due to several factors:

- Heavy use of external devices powered by the computer.
- High internal temperature or high ambient temperature.
- The computer being actively used, especially if the display stays on or storage is accessed frequently.
- Charging via a USB Type-C™ adapter, which can increase charging time.
- If the battery is extremely hot or cold, charging may be delayed or not occur at all.

Charging is most effective at an ambient temperature between 5°C to 35°C (41°F to 95°F).

This answer is automatically generated

Summary of Contents for Toshiba Tecra X40-D

Page 1 User's Manual Portégé X30-D Tecra X40-D...
Page 2: Table Of Contents
Power Condition Descriptions ............3-11 Chapter 4 Operating Basics Using the Touch Screen ............... 4-1 Using the Touch Pad ................4-2 TOSHIBA Pointing Device ..............4-3 The Keyboard ..................4-5 Using the Fingerprint Sensor ............... 4-8 Battery ....................4-10 Memory media ..................4-13 Smart Card ...................
Page 3 USB Type-C™ Adapters ..............4-20 Multi Monitor ..................4-25 Wireless display .................. 4-25 Security lock ..................4-26 Optional TOSHIBA Accessories ............4-26 Sound System and Video mode ............4-27 Chapter 5 Utilities and Advanced Usage Utilities and Applications ..............5-1 Special features ..................
Page 4 User's Manual...
Page 5: Chapter 1 Legal, Regulatory, And Safety
Copyright, Disclaimer and Trademarks Copyright © 2017 Toshiba Client Solutions Co., Ltd. All Rights Reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein.
Page 6: Regulatory Information
Only peripherals complying with the FCC class B limits can be attached to this equipment. Operation with non-compliant peripherals or peripherals not recommended by TOSHIBA is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer’s Universal Serial Bus (USB 3.0) port, Thunderbolt™...
Page 7: Fcc Conditions
USB Type-C™ port, HDMI™ out port and Headphone/Microphone jack. Changes or modifications made to this equipment, not expressly approved by TOSHIBA or parties authorized by TOSHIBA could void the user’s authority to operate the equipment. FCC conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference.
Page 8: Working Environment
TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented. In this case the persons who have connected/implemented those options/cables have to provide assurance that the system (PC plus options/cables) still fulfils the required standards.
Page 9 For more detailed information about the collection and recycling programmes available in your country, please visit our website ( www.toshiba.eu/recycling ) or contact your local council office or the retail outlet where you purchased the product. User's Manual...
Page 10 Evaluation, Authorization and Restriction of Chemicals), entered into force on 1 June 2007, with phased deadlines to 2018. Toshiba will meet all REACH requirements and is committed to provide our customers with information about the presence in our articles of substances included on the candidate list according to REACH regulation.
Page 11: Video Standard Notice
Toshiba meets all requirements of Turkish regulation 28300 “Restriction of the use of certain hazardous substances in electrical and electronic equipment”.
Page 12: Energy Star® Program
Disposing of the computer and the computer's battery The computer's battery pack is not user-accessible. Contact an authorized TOSHIBA service provider for details regarding how to dispose of the computer and the battery pack. General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability.
Page 13 observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the following general precautions and to note the cautions included in the text of the manual. Provide adequate ventilation Always make sure that your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep Mode).
Page 14: Cleaning The Computer
Heat injury Avoid prolonged physical contact with the computer. If the computer is used for long periods, its surface can become very warm. While the temperature will not feel hot to the touch, if you maintain physical contact with the computer for a long time, for example if you rest the computer on your lap or if you keep your hands on the palm rest, your skin might suffer a low-heat injury.
Page 15: Safety Icons
Make sure all disk/disc activity has ended before moving the computer. Turn off (shut down) the computer. Disconnect the AC adaptor and all peripherals before moving the computer. Close the display panel. Do not pick up the computer by its display panel. Before carrying your computer, shut it down, disconnect the AC adaptor and allow it to cool down.
Page 16 A caution informs you that improper use of equipment or failure to follow instructions might cause data loss, equipment damage, or might result in minor or moderate injury. Please read. A note is a hint or advice that helps you make best use of your equipment.
Page 17: Chapter 2 Getting Started
This chapter provides an equipment checklist, and basic information to start using your computer. If you use an operating system that was not pre-installed by TOSHIBA, some of the features described in this manual might not function properly. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.
Page 18: Using Your Computer For The First Time
Click Tap the Touch Pad or click the left Touch Pad control button once. Left-click the mouse once. Tap the touch screen once (only for touch screen models). Right-click Click the right Touch Pad control button once. Right-click the mouse once. Press and hold on the touch screen (only for touch screen models).
Page 19: Connecting The Ac Adaptor
AC power to DC power and reduces the voltage supplied to this computer. It is recommended to use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor might cause fire or damage to the computer possibly resulting in serious injury.
Page 20 Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions. Connect the power cord to the AC adaptor. Figure 2-1 Connecting the power cord to the AC adaptor (2-pin plug) Figure 2-2 Connecting the power cord to the AC adaptor (3-pin plug) Either a 2-pin or 3-pin adaptor/cord is included with the computer depending on the model.
Page 21: Opening The Display
Opening the display The display panel can be opened to a wide range of angles for optimal viewing. To open the display panel, slowly lift it with one hand holding the center of the display panel (as shown in the following figure) and the other hand holding the palm rest down so that the main body of the computer is not raised.
Page 22: Turning On The Power
Turning on the power This section describes how to turn on the power. The Power indicator indicates the status. Refer to the Power Condition Descriptions section for more information. After you turn on the power for the first time, do not turn it off until you have set up the operating system.
Page 23: Getting To Know Windows
When it is displayed, be sure to read the license terms and license agreement carefully. Getting to know Windows For detailed information on what is new and how to operate Windows, refer to Get Started in the Start menu. Start menu The Start menu is the launching pad for everything you can do in the Windows operating system, providing easy ways to access your apps, programs, websites and other important information.
Page 24 voice, and Cortana answers your questions using information from the Internet. To use Cortana, an internal or external microphone is required. Action center You can review important notifications from apps or Windows in action center, and take action without having to open apps. It also provides quick action buttons to access to most-used settings instantly.
Page 25: Turning Off The Power
It is highly recommended to use Windows Hello (Face recognition) indoors. Operating outdoors might cause enrollment/sign-in failure due to the possible sunlight affection. Tablet mode Tablet mode enables touch-optimized working environment without keyboard and Touch Pad. After switching to tablet mode, Start menu and apps are running in full screen, giving you more space to work in.
Page 26: Sleep Mode
Note that keyboard keys can only be used if the Wake-up on Keyboard option is enabled within the TOSHIBA System Settings. If the computer enters Sleep Mode while a network application is active, the application might not be restored when the computer is next turned on and the system returns from Sleep Mode.
Page 27: Hibernation Mode
Benefits of Sleep Mode The Sleep Mode feature provides the following benefits: Restores the previous working environment more rapidly than the Hibernation Mode feature. Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Sleep Mode feature.
Page 28: Starting Hibernation Mode
To prevent data loss, do not switch to Hibernation Mode while transferring data to external media, such as USB devices, memory media, or other external memory devices. Benefits of Hibernation Mode The Hibernation Mode feature provides the following benefits: Saves data to the internal storage drive when the computer automatically shuts down because of a low battery condition.
Page 29: System Recovery
Media Restoring the pre-installed software from the Recovery Partition If you choose TOSHIBA Maintenance Utility to erase the internal storage drive, all data including the operating system and recovery partition will be deleted. In that case, you cannot create recovery media or restore the pre- installed software from the recovery partition.
Page 30 Follow the on-screen instructions to finish creating the Recovery Media. TOSHIBA Recovery Wizard option in TOSHIBA Maintenance Utility will not exist if you restore the computer from the recovery media you created by recovery drive creating option in Windows system.
Page 31 If your model has fingerprint function, before you reinstall the Windows operating system, delete the registered fingerprints. Otherwise, same fingerprints cannot be registered after the reinstallation. Make sure to use the default Boot Mode option in TOSHIBA Setup Utility before restoring. Launch the TOSHIBA Setup Utility.
Page 32: Recovery Partition
However, if you have already created a Recovery Media, you can use it to restore the recovery partition. If you have not created Recovery Media, contact TOSHIBA support for assistance. Restoring the pre-installed software from the Recovery Partition A portion of the total internal storage drive space is configured as a hidden recovery partition.
Page 33: Chapter 3 The Grand Tour
Chapter 3 The Grand Tour This chapter identifies the various components of the computer. It is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, refer to the Legal Footnotes section.
Page 34: Left Side
Power indicator The Power indicator normally glows white when the computer is turned on. However, if you turn off the computer into Sleep Mode while the display panel is closed, this indicator blinks amber. Left side The following figure shows the left side of the computer. Figure 3-2 The left side of the computer 1.
Page 35: Right Side
Keep foreign metal objects, such as screws, staples, and paper clips, out of the USB port. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury. Headphone/ A 3.5 mm mini headphone/microphone jack Microphone jack enables connection of a monaural microphone, stereo headphones, or a headset.
Page 36: Back
The AC adaptor connects to this port in order to power the computer and charge the battery. It is recommended to use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA. Use of an...
Page 37: Underside
Cooling vents The cooling vents help the processor to avoid overheating. Do not block the cooling vents. Keep foreign metal objects, such as screws, staples, and paper clips, out of the cooling vents. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury.
Page 38: Front With The Display Open
Front with the display open This section shows the computer with the display panel open. In order to open the display, lift up the display panel and position it at a comfortable viewing angle for you. User's Manual...
Page 39 Figure 3-6 The front of the computer with the display panel open 1. Infrared LED* 10. Power button 2. Face recognition sensor* 11. Power button ring LED 3. Infrared LED* 12. Keyboard 4. Microphones* 13. Touch Pad 5. Web Camera LED* 14.
Page 40 Infrared LED The Infrared LED blinks when Windows Hello (Face recognition) is operating. Some models are equipped with Infrared LEDs. Face recognition Face recognition sensor captures the face image sensor for the operating system for enrolling and signing in. For more information, refer to the on-screen instructions in Windows Hello.
Page 41 Wireless Depending on the configuration of your communication computer, one of the following antennas are built- antennas ® Wireless LAN/Bluetooth ® Wireless WAN/Wireless LAN/Bluetooth Do not cover the wireless communication antennas area with any metal objects, otherwise the wireless function might not work. Legal Footnote (Wireless LAN) For more information regarding Wireless LAN, refer to the Legal Footnotes...
Page 42: Internal Hardware Components
Touch Pad The Touch Pad located in the palm rest is used to control the movement of the mouse pointer. To use the Touch Pad, simply touch and move your fingertip across it in the direction you want the mouse pointer to go. Touch Pad control The two buttons located on the bottom of the buttons...
Page 43: Power Condition Descriptions
Internal Storage Drive The capacity of the internal storage drive varies depending on the model. Note that part of the internal storage drive overall capacity is reserved as administration space. Your computer is equipped with a "Solid-State Drive (SSD)". In this manual, the word "internal storage drive"...
Page 44: Power Indicator
If the battery pack becomes too hot while it is being charged, the charge stops and the DC IN/Battery indicator goes out. When the temperature of the battery pack falls to a normal range, charging will resume. This process occurs regardless of whether the computer's power is on or off. Power indicator Check the Power indicator to determine the power status of the computer.
Page 45: Chapter 4 Operating Basics
Chapter 4 Operating Basics This chapter describes the basic operations of your computer, and highlights the precautions that must be taken when using it. Using the Touch Screen Some models are equipped with a touch screen. You can use your finger to manipulate icons, buttons, menu items, the on- screen keyboard, and other items on the touch screen.
Page 46: Using The Touch Pad
Swipe Quickly move your finger in from the edge of the screen, without pausing when you first touch it. Swipe from the left edge: views all your open apps in task view. Swipe from the right edge: opens the Action center.
Page 47: Toshiba Pointing Device
Do not put items on the Touch Pad surface to prevent abnormal action. Some of the Touch Pad operations described in this section are only supported in certain applications. TOSHIBA Pointing Device AccuPoint To use the AccuPoint, simply push it with your finger tip in the direction you want to move the on-screen pointer.
Page 48: Accupoint Precautions
Figure 4-1 AccuPoint 1. AccuPoint 3. AccuPoint right control button 2. AccuPoint left control button Product appearance depends on the model you purchased. AccuPoint precautions Certain conditions can affect the on-screen pointer when using AccuPoint. For example, the pointer might travel contrary to AccuPoint operation or an error message might appear, if You touch the AccuPoint during power-up.
Page 49: The Keyboard
Position a new cap on the peg. Be careful to let the peg inserted into the round groove inside the new cap and then press it into place. You can buy replacement AccuPoint caps from your TOSHIBA authorized dealer. AccuPoint cap is a removable part. Always use the AccuPoint with reasonable care.
Page 50: Function Keys
Figure 4-3 CAPS LOCK indicator 1. CAPS LOCK indicator Product appearance depends on the model you purchased. CAPS LOCK This indicator glows green when letter keys are locked into their uppercase format. Function Keys The function keys (F1 ~ F12) are the 12 keys at the top of your keyboard. Function keys let you enable or disable certain features of the computer.
Page 51: Windows Special Keys
Some functions show the toast notification at the edges of the screen. Those toast notifications are enabled by default. You can disable them in the Function Key settings. To access it, click Start -> TOSHIBA -> System Settings -> Function Key. Windows special keys The keyboard provides two keys that have special functions in Windows, ®...
Page 52: Using The Fingerprint Sensor
This key activates the Windows Start menu. This key has the same function as the secondary (right) mouse button. Using the Fingerprint Sensor Some models are equipped with the fingerprint sensor for the purpose of enrolling and recognizing fingerprints. Lightly touch and rest your finger on the fingerprint sensor to recognize fingerprints.
Page 53 Do not press the sensor strongly. Do not touch the sensor with a wet finger or any wet objects. Keep the sensor surface dry and free from water vapor. Do not touch the sensor with a soiled or dirty finger as minute foreign particles of dust and dirt might scratch it.
Page 54: Battery
If the RTC lasting time completely runs out, the system will lose this information and the real-time clock and calendar will stop working. You can change the Real-Time Clock settings in the TOSHIBA Setup Utility. Refer to Real-Time Clock for further information.
Page 55: Charging Time
Charging Time The following table shows the approximate time required to charge an exhausted battery fully. Battery type Power off Power on Battery pack about 3.5 hours about 3.5 ~ 10 hours (48 Wh) Be aware that the charging time when the computer is on is affected by ambient temperature, the temperature of the computer and how you are using the computer.
Page 56: Monitoring Battery Capacity
Fully discharge the battery by leaving it in the computer with the power on until the system automatically turns itself off. Connect the AC adaptor to one of the Thunderbolt™ 3/USB Type-C™ ports on the computer, and to a wall outlet that is supplying power. Charge the battery until the DC IN/Battery indicator glows white.
Page 57: Memory Media
Whether you enable Sleep Mode, which can conserve battery power if you are frequently turning the computer off and on Battery pack exhausted time When you turn off the power of your computer with the battery pack fully charged, the battery pack exhaust within the following approximate period. Battery type Sleep Mode Shut Down Mode...
Page 58: Media Care
This Memory media slot supports the following memory media: microSD/SDHC/SDXC Card. Not all memory media have been tested and verified to work correctly. Therefore, it is not possible to guarantee that all memory media can operate properly. Figure 4-5 Examples of memory media (microSD card) Points to note about the memory media card microSD/SDHC/SDXC memory cards comply with SDMI (Secure Digital Music Initiative), which is a technology adopted to prevent unlawful copy or...
Page 59: Inserting Memory Media
The card is designed so that it can be inserted only one way. Do not try to force the card into the slot. Memory cards have a limited lifespan, so it is important to back up important data. Do not write to a card if the battery power is low. Low power might affect writing accuracy.
Page 60: Smart Card
Removing memory media The following instructions apply to all types of supported media devices. To remove memory media, do the following: Click the Safely Remove Hardware and Eject Media icon on the Windows taskbar. Select memory media. Push the memory media until you hear a click to partially release it. Grasp the media and remove it.
Page 61: Wireless Wan Device
Press the Smart Card gently to ensure a firm connection is made. When inserting a Smart Card into the Smart Card slot, make sure to confirm that the card is oriented correctly before inserting. Insert the Smart Card until it reaches the end of the Smart Card slot. The Smart Card is partially extended beyond the chassis edge.
Page 62: Gps Function
Insert the SIM card tray into the SIM card slot, and push the center of the tray to close it. Press gently until it locks into place. Figure 4-7 Installing the SIM card Nano SIM 1. SIM card slot 3. SIM card tray 2.
Page 63: Hdmi™ Out Port
Inside or directly under a building Inside a bag or box Among dense trees When there is an obstacle (person or object) in the front of the antenna Underground tunnel, underground, or underwater Buildings, streets or residential areas Near to high voltage cables Bad weather, such as heavy rain or snow HDMI™...
Page 64: Usb Type-C™ Adapters
Depending on the model you purchased, one of the following USB Type- C™ adapters might be provided. Always use the TOSHIBA USB Type-C™ adapter that is included with your computer or TOSHIBA accessories. Disconnect any devices and cables from the USB Type-C™ adapter when connecting/disconnecting the AC adaptor or the USB Type-C™...
Page 65 USB-C™ to Ethernet LAN Adapter This adapter provides: USB Type-C™ port (Power Delivery Charging) and LAN jack. 1. LAN jack 2. USB Type-C™ port (Power Delivery Charging) The USB Type-C™ port (Power Delivery Charging) on this adapter is used for connecting AC adaptor only. USB data transmission is not supported by this port.
Page 66 Connect the DC output plug of the AC adaptor to the USB Type-C™ port on the USB Type-C™ adapter. Plug the power cord into a live wall outlet. Connect the USB Type-C™ adapter to one of the Thunderbolt™ 3/ USB Type-C™ ports on your computer. Figure 4-9 Connecting the AC adaptor via USB Type-C™...
Page 67: Lan Jack
Figure 4-10 Connecting the RGB cable to the RGB monitor port 1. Thunderbolt™ 3/USB Type-C™ port 3. RGB monitor port 2. USB Type-C™ adapter 4. RGB cable USB Type-C™ adapter appearance varies depend on the model you purchased. When displaying desktop on an external RGB monitor, desktop is sometimes displayed on the center of the monitor with black bars around desktop (with small size).
Page 68: Connecting The Lan Cable
malfunction in LAN operation. Check with your LAN administrator regarding set-up procedures. If you are using Gigabit Ethernet LAN (1000 megabits per second, 1000BASE-T), be sure to connect with a CAT5e cable or higher. You cannot use a CAT3 or CAT5 cable. If you are using Fast Ethernet LAN (100 megabits per second, 100BASETX), be sure to connect with a CAT5 cable or higher.
Page 69: Multi Monitor
Plug the other end of the cable into a LAN hub connector or router. Check with your LAN administrator and hardware or software vendor before using or configuring a network connection. Multi Monitor Your computer supports the Multi Monitor function that can display image on Multi Monitor independently.
Page 70: Security Lock
USB Type-C™ You can purchase different types of USB Type- Adapters C™ adapters as accessories from TOSHIBA. Please contact your reseller or TOSHIBA dealer regarding which type is available in your region. User's Manual 4-26...
Page 71: Sound System And Video Mode
Toshiba Toshiba Thunderbolt™ 3 Dock is the docking Thunderbolt™ 3 Dock station that enables you to connect your computer peripherals through one Thunderbolt™ 3 USB Type-C™ cable to selected TOSHIBA computers. Refer to Toshiba Thunderbolt™ 3 Dock's User's Manual for more details.
Page 72: Realtek Hd Audio Manager
DTS Studio Sound™ DTS Studio Sound™ is a premium audio enhancement suite that utilizes revolutionary audio technology to provide the most immersive and realistic listening experience ever offered for a two speaker playback environment. DTS Studio Sound™ is provided with some models. It provides the following features: Advanced audio rendering to match 2D and 3D video content for enveloping surround sound...
Page 73: Speaker Configuration
When audio power management is disabled, the button is black and concave. Speaker Configuration Click the Auto Test button to confirm the internal speakers or the headphone sound is coming from the right direction. Default Format You can change the sample rate and bit depth of sound. Headphone/Microphone selection To change the type of headphone or microphone, do the following: Plug a headphone or microphone into the headphone/microphone...
Page 74: Chapter 5 Utilities And Advanced Usage
PBA Setting in Password utility. Please note that Pre-Boot Authentication and Single Sign-On function will be disabled if TOSHIBA Password Utility is uninstalled. To access this utility, click Start -> TOSHIBA -> Password Utility. TOSHIBA System This utility allows you to customize your...
Page 75 Depending on the usage situation, the life cycle of the battery might not be extended properly. To access this utility, click Start -> TOSHIBA -> eco Utility. For details on TOSHIBA eco utility, see the help file.
Page 76: Special Features
You might not have all the software listed in this section depending on the model you purchased. Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use. Access each function using the following procedures.
Page 77 System automatic This feature automatically shuts down the system Sleep/Hibernation into either Sleep Mode or Hibernation Mode when there is no input or hardware access for a Mode specified time. This can be specified in the Power Options. Power on password Two levels of password security, supervisor and user, are available to prevent unauthorized access to your computer.
Page 78: Toshiba Password Utility
Passwords set by the TOSHIBA Password Utility function are different from the Windows password. User Password To start the utility, click Start -> TOSHIBA -> Password Utility and click User Password. User authentication might be required to validate user rights when using TOSHIBA Password Utility to delete or change passwords, and so on.
Page 79: Supervisor Password
If you set a Supervisor Password, some functions might be restricted when a user logs on with the User Password. To set a Supervisor Password: Click Start -> TOSHIBA -> Password Utility and click Supervisor Password. This utility lets you do the following: Register or delete the Supervisor Password.
Page 80: Toshiba System Settings
To run TOSHIBA System Settings, click Start -> TOSHIBA -> System Settings. The TOSHIBA System Settings window contains a number of tabs to allow specific functions of the computer to be configured. In addition there are also three buttons: OK, Cancel and Apply.
Page 81: Usb Charge
OFF. "Power OFF" includes Sleep Mode, Hibernation Mode, or shutdown state. To set USB Sleep and Charge feature, click Start -> TOSHIBA -> System Settings -> Sleep Utilites. Move the slider to enable or disable the Sleep and Charge function.
Page 82 If Sleep and Charge function is enabled, the computer’s battery discharges during hibernation or when the computer is turned off. It is recommended that you connect the AC adaptor to the computer while using Sleep and Charge function. External devices connected to the USB bus power (DC5V) function that interfaces with the power ON/OFF of the computer might always be in an operational state.
Page 83: Toshiba Setup Utility
Charge Mode" is enabled, your computer can supply USB bus power (DC5V, 1.5A) to the compatible ports while the computer is turned on. To set System ON CDP Charge Mode, click Start -> TOSHIBA -> System Settings -> USB. Enabled Rapid USB battery charge at maximum 1.5A...
Page 84 When you choose LCD + External Display under Power On Display option in TOSHIBA Setup Utility while two or more external display devices are connected to your computer, the operating system will select the internal LCD and one of the external display devices to be used when the computer is started.
Page 85: Troubleshooting
In reality many problems can be solved simply, but a few might require help from TOSHIBA Support. If you find you need to consult others, be prepared to describe the problem in as much detail as possible.
Page 86: Analyzing The Problem
Always try to make detailed notes of your observations and keep them in a permanent error log - this helps you to describe your problems to TOSHIBA Support. In addition, if a problem recurs, the log you have made helps to identify the problem faster.
Page 87: If Something Goes Wrong
Before using a peripheral device or application software that is not an authorized TOSHIBA part or product, make sure that the device or software can be used with your computer. Use of incompatible devices might cause injury or might damage your computer.
Page 88: Hardware And System Checklist
By holding down one of the following keys during startup, your computer can load the following advanced options. Advanced option TOSHIBA Setup Utility Boot Menu 0 (zero) Recovery options If your computer starts to load the Operating System instead of desired advanced options, do the following: Click Start ->...
Page 89: Overheating Power Down
If the computer has reached room temperature and it still does not start, or if it starts but shuts down quickly, contact TOSHIBA Support. AC power If you have trouble turning on the computer with the AC adaptor connected, check the status of the DC IN/Battery indicator.
Page 90 The lasting time of the Real-Time Clock (RTC) has and system date/ run out. You must set the date and time in the time are lost. TOSHIBA setup utility by using the following steps: Launch the TOSHIBA Setup Utility. Refer to the TOSHIBA Setup Utility section for further information.
Page 91: Internal Display Panel
Real-Time Clock (RTC) information might be cleared if the power is turned on by pressing the power button. You should set the system date/time manually in TOSHIBA Setup Utility. If it still does not operate properly, you should contact your reseller or dealer.
Page 92: Memory Media Card
- if so remove it and try to start storage the computer again. If this has no effect, check the Boot Priority Options setting within the TOSHIBA System Settings. Slow performance The files on the internal storage drive might be fragmented.
Page 93: Pointing Device
If you are still unable to resolve the problem, contact TOSHIBA Support. Pointing device If you are using a USB mouse, you should also refer to both the mouse section and the documentation supplied with your mouse.
Page 94: Usb Mouse
Control Panel -> Hardware and Sound -> sensitive enough. Mouse. If you are still unable to resolve the problem, contact TOSHIBA Support. USB mouse Problem Procedure Mouse pointer does In this instance, the system might be busy.Try...
Page 95: Fingerprint Sensor
Restart. Hold down the F2 key and then release this key just after the computer is power on to show the TOSHIBA Setup Utility. Select Security -> BIOS Password -> Supervisor, and then register the Supervisor Password. (If the User Password has been registered, clear it first.)
Page 96 Sleep and Charge Enable the Sleep and Charge function in the function. TOSHIBA System Settings. When there is a current overflow of the external device connected to the compatible port, USB bus power (DC5V) supply might be stopped for safety reasons.
Page 97: Sound System
Volume cannot be adjusted during Windows start up or shut down. If you are still unable to resolve the problem, contact TOSHIBA Support. External monitor Also refer to Operating Basics, and to the documentation supplied with your monitor for further information.
Page 98 OFF and ON once (to disable power saving function) and then restart your computer. Display error occurs Check that the cable connecting the external monitor to the computer is firmly attached. If you are still unable to resolve the problem, contact TOSHIBA Support. User's Manual 6-14...
Page 99: Wireless Lan
Bluetooth hardware cannot operate ® simultaneously with another Bluetooth controller. If you are still unable to resolve the problem, contact TOSHIBA Support. Face recognition sensor Problem Procedure Cannot sign in to Sign in to Windows by PIN, etc. Windows by Face recognition.
Page 100: Toshiba Support
TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you might need to contact TOSHIBA for additional technical assistance. Before you call Some problems you experience might be related to software or the operating system so it is important that you investigate other sources of assistance first.
Page 101: Appendix Specifications
Chapter 7 Appendix Specifications This section summarizes the technical specifications of the computer. Physical Dimensions The following physical dimensions do not include parts that extend beyond the main body. The physical dimensions vary depending on the model you purchased. Size Approximately 316 (w) x 227 (d) x 15.9 (h) millimeters Approximately 332 (w) x 228.9 (d) x 16.9 (h) millimeters (not including parts that extend beyond the main body)
Page 102: Ac Power Cord And Connectors
AC Power Cord and Connectors The AC input plug of the power cord must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Wire size: Minimum 0.75 mm...
Page 103: Information For Wireless Devices
The following illustrations show the plug shapes for the U.S.A. and Canada, the United Kingdom, Australia, Europe, Middle-East, Africa, South Africa and China. United Kingdom, South Africa, Middle-East UL approved BS approved Australia Europe, Africa, South Africa, Middle-East AS approved Approved by the appropriate agency Canada...
Page 104: Wireless Devices And Your Health
Because wireless products operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes wireless products are safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.
Page 105: Card Specifications
If this occurs, the outsider might illegally access your system, eavesdrop, or cause the loss or destruction of stored data. TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof. Card Specifications Compatibility IEEE 802.11 Standard for Wireless LANs...
Page 106 Country/region where the product was purchased Type of product Wireless communication is often subject to local radio regulations. Although Wireless LAN wireless networking products have been designed for operation in the license-free 2.4 GHz and 5 GHz band, local radio regulations might impose a number of limitations to the use of wireless communication equipment.
Page 107: Worldwide Operation
Worldwide operation ® The Bluetooth radio transmitter and receiver operate in the 2.4 GHz band, which is license-free and compatible with radio systems in most countries in the world. Radio links You can easily establish links between two or more devices, with these links being maintained even if the devices are not within a line-of-sight of each other.
Page 108 Restrictions for Use of 5150-5350MHz Frequencies in Europe Italy: For private use, a general authorization is required if WAS/ RLAN’s are used outside own premises. Luxembourg: Implemented General authorization required for network and service supply. Russian Limited e.i.r.p 100mW. Permitted to use Federation: only for indoor applications, closed industrial and warehouse areas,...
Page 109 Russian Limited e.i.r.p 100mW. Permitted to use Federation: only for indoor applications, closed industrial and warehouse areas, and on board aircraft. Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight.
Page 110 The term “IC” before the equipment certification number only signifies that the Industry Canada technical specifications were met. USA-Federal Communications Commission (FCC) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Page 111 If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations.
Page 112: Device Authorization
(1)(2) (3)(4) 2.4 : This equipment uses a frequency of 2.4 GHz. DS : This equipment uses DS-SS modulation. OF : This equipment uses OFDM modulation. 4 : The interference range of this equipment is less than 40 m. : This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz.
Page 113: Information About Intel® Amt
This equipment is approved to the radio standard by the countries/regions in the following table. If you use this equipment in the countries/regions which are not listed in the following table, contact TOSHIBA Support. As of May 2017 Austria Belgium...
Page 114 Disable the AMT function ® Intel AMT function is enabled by default, and in a situation where no system administrator presents, it is strongly recommended that you turn off the AMT function before connecting to a network. If the AMT function is NOT turned off, there is a danger that the management of AMT function will be abused by other parties which possibly lead to the leak of sensitive and/or proprietary information, data loss, HDD/SSD erasure, or file overwritten.
Page 115 Enter a new password. Password must comply with the following requirements concerning character types and length: Must be between 8 and 32 characters long. Must contain at least one number (“0”, “1-9”). Must contain a mix of lower-case (“a”, “b”, “z”, etc.) and upper-case (“A”, “B”, “Z”, etc.) letter.
Page 116 When using the computer with the AC adaptor connected and the AMT function set to enabled, power might still be supplied to the system memory even when the computer power is turned off, or the computer is in Sleep Mode or Hibernation Mode. When connecting the AC adaptor, the computer is powered and can be turned on.
Page 117: Information About Intel® Authenticate
5°C to 30°C (41 -86°F) or >25°C (77°F) at high altitude (all temperature references are approximate and might vary depending on the specific computer model - contact TOSHIBA support for details). CPU performance might also vary from specifications due to design configuration.
Page 118: Battery Life
Published battery life numbers are achieved on select models and configurations tested by TOSHIBA at the time of publication. Recharge time varies depending on usage. Battery might not charge while computer is consuming full power.
Page 119: Vcci Class B Information (Japan Only)
Maximum brightness is only available when operating in AC power mode. Screen dims when the computer is operated on battery power and you might not be able to increase the brightness of the screen. Wireless LAN The transmission speed over the wireless LAN and the distance over which wireless LAN can reach might vary depending on surrounding electromagnetic environment, obstacles, access point design and configuration, and client design and software/hardware configurations.
Page 120 Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. All advertising materials mentioning features or use of this software must display the following acknowledgment: "This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit."...
Page 121 This package is an SSL implementation written by Eric Young (eay@cryptsoft.com). The implementation was written so as to conform with Netscapes SSL. This library is free for commercial and non-commercial use as long as the following conditions are aheared to. The following conditions apply to all code found in this distribution, be it the RC4, RSA, lhash, DES, etc., code;...
Page 122: Freetype License Issues
SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. The licence and distribution terms for any publically available version or derivative of this code cannot be changed. i.e. this code cannot simply be copied and put under another distribution licence [including the GNU Public Licence.] FreeType License Issues The FreeType Project LICENSE...
Page 123 Portions of this software are copyright (C) <year> The FreeType Project www.freetype.org All rights reserved. """ Please replace <year> with the value from the FreeType version you actually use. Legal Terms ============ 0. Definitions -------------- Throughout this license, the terms `package', `FreeType Project', and `FreeType archive' refer to the set of files originally distributed by the authors (David Turner, Robert Wilhelm, and Werner Lemberg) as the `FreeType Project', be they named as alpha, beta or final release.
Page 124 Redistribution of source code must retain this license file (`FTL.TXT') unaltered; any additions, deletions or changes to the original files must be clearly indicated in accompanying documentation. The copyright notices of the unaltered, original files must be preserved in all copies of source files.
Page 125: Index
Index External monitor problems 6-14 AC adaptor additional 4-26 connecting 2-3 Hard disk drive automatic power off 5-3 Battery extending life 4-13 monitoring capacity 4-12 Keyboard real time clock 4-10 function keys 4-6 save mode 5-4 Function keys F1...F12 4-6 problems 6-7 Windows special keys 4-7 Bluetooth®...
Page 126 Keyboard 6-7 USB device Memory Media Card 6-8 problems 6-11 Overheating power down 6-5 Power 6-4 Real Time Clock 6-6 Sound system 6-13 TOSHIBA support 6-16 Video mode 4-29 Touch Pad 6-9 USB device 6-11 USB mouse 6-10 User's Manual Index-2...
Page 127 Web Camera 3-8 Wireless communication 7-5 User's Manual Index-3...

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Portégé x30-d

Toshiba Tecra X40-D User Manual

Chapter 1 Legal, Regulatory, and Safety

Chapter 2 Getting Started

Chapter 3 The Grand Tour

Chapter 4 Operating Basics

Chapter 5 Utilities and Advanced Usage

Chapter 6

Chapter 7

Appendix Specifications

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