Toshiba PORTEGE X30-D Series User Manual
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Toshiba PORTEGE X30-D Series User Manual

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  • Page 1 User's Manual PORTÉGÉ X30-D Tecra X40-D Satellite X30-D/X40-D Series...

  • Page 2: Table Of Contents

    Power Condition Descriptions ............3-12 Chapter 4 Operating Basics Using the Touch Screen ............... 4-1 Using the Touch Pad ................4-2 TOSHIBA Pointing Device ..............4-3 The Keyboard ..................4-5 Using the Fingerprint Sensor ............... 4-8 Battery ....................4-10 Memory media ..................4-13 Smart Card ...................
  • Page 3 USB Type-C™ Adapters ..............4-20 Multi Monitor ..................4-25 Wireless display .................. 4-25 Security lock ..................4-26 Optional TOSHIBA Accessories ............4-26 Sound System and Video mode ............4-27 Chapter 5 Utilities and Advanced Usage Utilities and Applications ..............5-1 Special features ..................

  • Page 4: Chapter 1 Legal, Regulatory, And Safety

    Copyright, Disclaimer and Trademarks Copyright © 2017 Toshiba Client Solutions Co., Ltd. All Rights Reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein.

  • Page 5: Regulatory Information

    Only peripherals complying with the FCC class B limits can be attached to this equipment. Operation with non-compliant peripherals or peripherals not recommended by TOSHIBA is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer’s Universal Serial Bus (USB 3.0) port, Thunderbolt™...
  • Page 6 USB Type-C™ port, HDMI™ out port and Headphone/Microphone jack. Changes or modifications made to this equipment, not expressly approved by TOSHIBA or parties authorized by TOSHIBA could void the user’s authority to operate the equipment. FCC conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference.
  • Page 7 EMC (Electromagnetic Compatibility) standards. However, TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented. In this case the persons who have connected/implemented those options/cables have to provide assurance that the system (PC plus options/cables) still fulfils the required standards.
  • Page 8 Note that Canadian Department of Communications (DOC) regulations provide, that changes or modifications not expressly approved by TOSHIBA could void your authority to operate this equipment. This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
  • Page 9 et (2) l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement. To comply with the Canadian RF exposure compliance requirements, this device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter.
  • Page 10 For more detailed information about the collection and recycling programmes available in your country, please visit our website ( www.toshiba.eu/recycling ) or contact your local council office or the retail outlet where you purchased the product. User's Manual...
  • Page 11 Evaluation, Authorization and Restriction of Chemicals), entered into force on 1 June 2007, with phased deadlines to 2018. Toshiba will meet all REACH requirements and is committed to provide our customers with information about the presence in our articles of substances included on the candidate list according to REACH regulation.
  • Page 12 Toshiba meets all requirements of Turkish regulation 28300 “Restriction of the use of certain hazardous substances in electrical and electronic equipment”.

  • Page 13: Video Standard Notice

    Video Standard Notice THIS PRODUCT IS LICENSED UNDER THE AVC, THE VC-1 AND MPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER FOR (I) ENCODING VIDEO IN COMPLIANCE WITH THE ABOVE STANDARDS ("VIDEO") AND/OR (II) DECODING AVC, VC-1 AND MPEG-4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NONCOMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCH...
  • Page 14 Products derived from this software may not be called "OpenSSL" nor may "OpenSSL" appear in their names without prior written permission of the OpenSSL Project. Redistributions of any form whatsoever must retain the following acknowledgment: "This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit"...

  • Page 15: Freetype License Issues

    This can be in the form of a textual message at program startup or in documentation (online or textual) provided with the package. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: Redistributions of source code must retain the copyright notice, this list of conditions and the following disclaimer.
  • Page 16 Copyright 1996-2002, 2006 by David Turner, Robert Wilhelm, and Werner Lemberg Introduction ============ The FreeType Project is distributed in several archive packages; some of them may contain, in addition to the FreeType font engine, various tools and contributions which rely on, or relate to, the FreeType Project. This license applies to all files found in such packages, and which do not fall under their own explicit license.
  • Page 17 authors (David Turner, Robert Wilhelm, and Werner Lemberg) as the `FreeType Project', be they named as alpha, beta or final release. `You' refers to the licensee, or person using the project, where `using' is a generic term including compiling the project's source code as well as linking it to form a `program' or `executable'.
  • Page 18 -------------- Neither the FreeType authors and contributors nor you shall use the name of the other for commercial, advertising, or promotional purposes without specific prior written permission. We suggest, but do not require, that you use one or more of the following phrases to refer to this software in your documentation or advertising materials: `FreeType Project', `FreeType Engine', `FreeType library', or `FreeType Distribution'.

  • Page 19: Energy Star® Program

    Disposing of the computer and the computer's battery The computer's battery pack is not user-accessible. Contact an authorized TOSHIBA service provider for details regarding how to dispose of the computer and the battery pack. General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability.
  • Page 20 observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the following general precautions and to note the cautions included in the text of the manual. Provide adequate ventilation Always make sure that your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep Mode).
  • Page 21 Heat injury Avoid prolonged physical contact with the computer. If the computer is used for long periods, its surface can become very warm. While the temperature will not feel hot to the touch, if you maintain physical contact with the computer for a long time, for example if you rest the computer on your lap or if you keep your hands on the palm rest, your skin might suffer a low-heat injury.

  • Page 22: Safety Icons

    Make sure all disk/disc activity has ended before moving the computer. Turn off (shut down) the computer. Disconnect the AC adaptor and all peripherals before moving the computer. Close the display panel. Do not pick up the computer by its display panel. Before carrying your computer, shut it down, disconnect the AC adaptor and allow it to cool down.
  • Page 23 A caution informs you that improper use of equipment or failure to follow instructions might cause data loss, equipment damage, or might result in minor or moderate injury. Please read. A note is a hint or advice that helps you make best use of your equipment.

  • Page 24: Chapter 2 Getting Started

    This chapter provides an equipment checklist, and basic information to start using your computer. If you use an operating system that was not pre-installed by TOSHIBA, some of the features described in this manual might not function properly. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.

  • Page 25: Using Your Computer For The First Time

    Right-click Click the right Touch Pad control button once. Right-click the mouse once. Press and hold on the touch screen (only for touch screen models). Double-click Tap the Touch Pad or click the left Touch Pad control button twice. Left-click the mouse twice. Tap the touch screen twice (only for touch screen models).
  • Page 26 AC power to DC power and reduces the voltage supplied to this computer. It is recommended to use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor might cause fire or damage to the computer possibly resulting in serious injury.
  • Page 27 Figure 2-1 Connecting the power cord to the AC adaptor (2-pin plug) Figure 2-2 Connecting the power cord to the AC adaptor (3-pin plug) Either a 2-pin or 3-pin adaptor/cord is included with the computer depending on the model. Plug the power cord into a live wall outlet. Connect the DC output plug of the AC adaptor to one of the Thunderbolt™...
  • Page 28 holding the palm rest down so that the main body of the computer is not raised. This will allow the angle of the display panel to be adjusted to provide optimum clarity. Figure 2-4 Opening the display panel 1. Display panel Product appearance depends on the model you purchased.

  • Page 29: Getting To Know Windows

    Turning on the power This section describes how to turn on the power. The Power indicator indicates the status. Refer to the Power Condition Descriptions section for more information. After you turn on the power for the first time, do not turn it off until you have set up the operating system.
  • Page 30 Start menu The Start menu is the launching pad for everything you can do in the Windows operating system, providing easy ways to access your apps, programs, websites and other important information. You can access the Start menu from an app or the desktop in the following ways: Click the Start button ( ) in the lower-left corner of the screen.
  • Page 31 Settings Settings provides system settings including advanced settings in the Control Panel. They are divided in categories so that you can configure, optimize, or personalize Windows. You can also type in the keyword, and use Search to find any setting. To open Settings, click Start ->...

  • Page 32: Turning Off The Power

    drag an app to one side. You will see any open apps that can snap next to it. To close an app, drag it to the bottom of the screen. Turning off the power The power can be turned off in one of the following modes, either Shut Down Mode, Sleep Mode or Hibernation Mode.
  • Page 33 Note that keyboard keys can only be used if the Wake-up on Keyboard option is enabled within the TOSHIBA System Settings. If the computer enters Sleep Mode while a network application is active, the application might not be restored when the computer is next turned on and the system returns from Sleep Mode.
  • Page 34 Executing Sleep Mode You can enter Sleep Mode in one of following ways: Click Start -> (Power) and then select Sleep. Close the display panel. Note that this feature must be enabled within the Power Options. Press the power button. Note that this feature must be enabled within the Power Options.

  • Page 35: System Recovery

    You can return to your previous working environment immediately when you turn on the computer. Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Hibernate feature. Allows the use of the panel power off feature.
  • Page 36 Media Restoring the pre-installed software from the Recovery Partition If you choose TOSHIBA Maintenance Utility to erase the internal storage drive, all data including the operating system and recovery partition will be deleted. In that case, you cannot create recovery media or restore the pre- installed software from the recovery partition.
  • Page 37 If your model has fingerprint function, before you reinstall the Windows operating system, delete the registered fingerprints. Otherwise, same fingerprints cannot be registered after the reinstallation. Make sure to use the default Boot Mode option in TOSHIBA Setup Utility before restoring. User's Manual...
  • Page 38 Recovery Media, the Recovery Media cannot be created. However, if you have already created a Recovery Media, you can use it to restore the recovery partition. If you have not created Recovery Media, contact TOSHIBA support for assistance. Restoring the pre-installed software from the...
  • Page 39 (Power) and then select Restart. Hold down 0 (zero) key and then release this key just after the computer is power on. Select Troubleshoot -> TOSHIBA Maintenance Utility -> TOSHIBA Recovery Wizard. Follow the on-screen instructions to finish the recovery.

  • Page 40: Chapter 3 The Grand Tour

    Chapter 3 The Grand Tour This chapter identifies the various components of the computer. It is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, refer to the Legal Footnotes section.

  • Page 41: Left Side

    Power indicator The Power indicator normally glows white when the computer is turned on. However, if you turn off the computer into Sleep Mode while the display panel is closed, this indicator blinks amber. Left side The following figure shows the left side of the computer. Figure 3-2 The left side of the computer 1.

  • Page 42: Right Side

    Keep foreign metal objects, such as screws, staples, and paper clips, out of the USB port. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury. Headphone/ A 3.5 mm mini headphone/microphone jack Microphone jack enables connection of a monaural microphone, stereo headphones, or a headset.

  • Page 43: Back

    The AC adaptor connects to this port in order to power the computer and charge the battery. It is recommended to use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA. Use of an...

  • Page 44: Underside

    Cooling vents The cooling vents help the processor to avoid overheating. Do not block the cooling vents. Keep foreign metal objects, such as screws, staples, and paper clips, out of the cooling vents. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury.

  • Page 45: Front With The Display Open

    Front with the display open This section shows the computer with the display panel open. In order to open the display, lift up the display panel and position it at a comfortable viewing angle for you. User's Manual...
  • Page 46 Figure 3-6 The front of the computer with the display panel open 1. Infrared LED* 10. Power button 2. Face recognition sensor* 11. Power button ring LED 3. Infrared LED* 12. Keyboard 4. Microphones* 13. Touch Pad 5. Web Camera LED* 14.
  • Page 47 Infrared LED The Infrared LED blinks when Windows Hello (Face recognition) is operating. Some models are equipped with Infrared LEDs. Face recognition Face recognition sensor captures the face image sensor for the operating system for enrolling and signing in. For more information, refer to the on-screen instructions in Windows Hello.
  • Page 48 Wireless Depending on the configuration of your communication computer, one of the following antennas are built- antennas ® Wireless LAN/Bluetooth ® Wireless WAN/Wireless LAN/Bluetooth Do not cover the wireless communication antennas area with any metal objects, otherwise the wireless function might not work. Legal Footnote (Wireless LAN) For more information regarding Wireless LAN, refer to the Legal Footnotes...

  • Page 49: Internal Hardware Components

    Touch Pad The Touch Pad located in the palm rest is used to control the movement of the mouse pointer. To use the Touch Pad, simply touch and move your fingertip across it in the direction you want the mouse pointer to go. Touch Pad control The two buttons located on the bottom of the buttons...
  • Page 50 Internal Storage Drive The capacity of the internal storage drive varies depending on the model. Note that part of the internal storage drive overall capacity is reserved as administration space. Your computer is equipped with a "Solid-State Drive (SSD)". In this manual, the word "internal storage drive"...

  • Page 51: Power Condition Descriptions

    The Display Power Saving Technology feature is enabled at factory default. ® To turn this feature off, change it in the settings accordingly in the Intel Graphics Control Panel. You can access this control panel in the following way: ® Right-click on the desktop and click Intel Graphics Settings.
  • Page 52 Power indicator Check the Power indicator to determine the power status of the computer. The following indicator conditions should be noted: White Indicates that power is being supplied to the computer, and the computer is turned on. Flashing amber Indicates that the computer is in Sleep Mode while the display panel is closed, and that there is sufficient power available (AC adaptor or battery) to maintain this condition.

  • Page 53: Chapter 4 Operating Basics

    Chapter 4 Operating Basics This chapter describes the basic operations of your computer, and highlights the precautions that must be taken when using it. Using the Touch Screen Some models are equipped with a touch screen. You can use your finger to manipulate icons, buttons, menu items, the on- screen keyboard, and other items on the touch screen.

  • Page 54: Using The Touch Pad

    Swipe Quickly move your finger in from the edge of the screen, without pausing when you first touch it. Swipe from the left edge: views all your open apps in task view. Swipe from the right edge: opens the Action center.

  • Page 55: Toshiba Pointing Device

    Do not put items on the Touch Pad surface to prevent abnormal action. Some of the Touch Pad operations described in this section are only supported in certain applications. TOSHIBA Pointing Device AccuPoint To use the AccuPoint, simply push it with your finger tip in the direction you want to move the on-screen pointer.
  • Page 56 Figure 4-1 AccuPoint 1. AccuPoint 3. AccuPoint right control button 2. AccuPoint left control button Product appearance depends on the model you purchased. AccuPoint precautions Certain conditions can affect the on-screen pointer when using AccuPoint. For example, the pointer might travel contrary to AccuPoint operation or an error message might appear, if You touch the AccuPoint during power-up.

  • Page 57: The Keyboard

    Position a new cap on the peg. Be careful to let the peg inserted into the round groove inside the new cap and then press it into place. You can buy replacement AccuPoint caps from your TOSHIBA authorized dealer. AccuPoint cap is a removable part. Always use the AccuPoint with reasonable care.
  • Page 58 Figure 4-3 CAPS LOCK indicator 1. CAPS LOCK indicator Product appearance depends on the model you purchased. CAPS LOCK This indicator glows green when letter keys are locked into their uppercase format. Function Keys The function keys (F1 ~ F12) are the 12 keys at the top of your keyboard. Function keys let you enable or disable certain features of the computer.
  • Page 59 Some functions show the toast notification at the edges of the screen. Those toast notifications are enabled by default. You can disable them in the Function Key settings. To access it, click Start -> TOSHIBA -> System Settings -> Function Key. Windows special keys The keyboard provides two keys that have special functions in Windows, ®...

  • Page 60: Using The Fingerprint Sensor

    This key activates the Windows Start menu. This key has the same function as the secondary (right) mouse button. Using the Fingerprint Sensor Some models are equipped with the fingerprint sensor for the purpose of enrolling and recognizing fingerprints. Lightly touch and rest your finger on the fingerprint sensor to recognize fingerprints.
  • Page 61 Do not press the sensor strongly. Do not touch the sensor with a wet finger or any wet objects. Keep the sensor surface dry and free from water vapor. Do not touch the sensor with a soiled or dirty finger as minute foreign particles of dust and dirt might scratch it.

  • Page 62: Battery

    If the RTC lasting time completely runs out, the system will lose this information and the real-time clock and calendar will stop working. You can change the Real-Time Clock settings in the TOSHIBA Setup Utility. Refer to Real-Time Clock for further information.
  • Page 63 Charging Time The following table shows the approximate time required to charge an exhausted battery fully. Battery type Power off Power on Battery pack about 3.5 hours about 3.5 ~ 10 hours (48 Wh) Be aware that the charging time when the computer is on is affected by ambient temperature, the temperature of the computer and how you are using the computer.
  • Page 64 Fully discharge the battery by leaving it in the computer with the power on until the system automatically turns itself off. Connect the AC adaptor to one of the Thunderbolt™ 3/USB Type-C™ ports on the computer, and to a wall outlet that is supplying power. Charge the battery until the DC IN/Battery indicator glows white.

  • Page 65: Memory Media

    Whether you enable Sleep Mode, which can conserve battery power if you are frequently turning the computer off and on Battery pack exhausted time When you turn off the power of your computer with the battery pack fully charged, the battery pack exhaust within the following approximate period. Battery type Sleep Mode Shut Down Mode...
  • Page 66 This Memory media slot supports the following memory media: microSD/SDHC/SDXC Card. Not all memory media have been tested and verified to work correctly. Therefore, it is not possible to guarantee that all memory media can operate properly. Figure 4-5 Examples of memory media (microSD card) Points to note about the memory media card microSD/SDHC/SDXC memory cards comply with SDMI (Secure Digital Music Initiative), which is a technology adopted to prevent unlawful copy or...
  • Page 67 The card is designed so that it can be inserted only one way. Do not try to force the card into the slot. Memory cards have a limited lifespan, so it is important to back up important data. Do not write to a card if the battery power is low. Low power might affect writing accuracy.

  • Page 68: Smart Card

    Removing memory media The following instructions apply to all types of supported media devices. To remove memory media, do the following: Click the Safely Remove Hardware and Eject Media icon on the Windows taskbar. Select memory media. Push the memory media until you hear a click to partially release it. Grasp the media and remove it.

  • Page 69: Wireless Wan Device

    Press the Smart Card gently to ensure a firm connection is made. When inserting a Smart Card into the Smart Card slot, make sure to confirm that the card is oriented correctly before inserting. Insert the Smart Card until it reaches the end of the Smart Card slot. The Smart Card is partially extended beyond the chassis edge.

  • Page 70: Gps Function

    Insert the SIM card tray into the SIM card slot, and push the center of the tray to close it. Press gently until it locks into place. Figure 4-7 Installing the SIM card Nano SIM 1. SIM card slot 3. SIM card tray 2.

  • Page 71: Hdmi™ Out Port

    Inside or directly under a building Inside a bag or box Among dense trees When there is an obstacle (person or object) in the front of the antenna Underground tunnel, underground, or underwater Buildings, streets or residential areas Near to high voltage cables Bad weather, such as heavy rain or snow HDMI™...

  • Page 72: Usb Type-C™ Adapters

    Depending on the model you purchased, one of the following USB Type- C™ adapters might be provided. Always use the TOSHIBA USB Type-C™ adapter that is included with your computer or TOSHIBA accessories. Disconnect any devices and cables from the USB Type-C™ adapter when connecting/disconnecting the AC adaptor or the USB Type-C™...
  • Page 73 USB-C™ to Ethernet LAN Adapter This adapter provides: USB Type-C™ port (Power Delivery Charging) and LAN jack. 1. LAN jack 2. USB Type-C™ port (Power Delivery Charging) The USB Type-C™ port (Power Delivery Charging) on this adapter is used for connecting AC adaptor only. USB data transmission is not supported by this port.
  • Page 74 Connect the DC output plug of the AC adaptor to the USB Type-C™ port on the USB Type-C™ adapter. Plug the power cord into a live wall outlet. Connect the USB Type-C™ adapter to one of the Thunderbolt™ 3/ USB Type-C™ ports on your computer. Figure 4-9 Connecting the AC adaptor via USB Type-C™...
  • Page 75 Figure 4-10 Connecting the RGB cable to the RGB monitor port 1. Thunderbolt™ 3/USB Type-C™ port 3. RGB monitor port 2. USB Type-C™ adapter 4. RGB cable USB Type-C™ adapter appearance varies depend on the model you purchased. When displaying desktop on an external RGB monitor, desktop is sometimes displayed on the center of the monitor with black bars around desktop (with small size).
  • Page 76 malfunction in LAN operation. Check with your LAN administrator regarding set-up procedures. If you are using Gigabit Ethernet LAN (1000 megabits per second, 1000BASE-T), be sure to connect with a CAT5e cable or higher. You cannot use a CAT3 or CAT5 cable. If you are using Fast Ethernet LAN (100 megabits per second, 100BASETX), be sure to connect with a CAT5 cable or higher.

  • Page 77: Multi Monitor

    Plug the other end of the cable into a LAN hub connector or router. Check with your LAN administrator and hardware or software vendor before using or configuring a network connection. Multi Monitor Your computer supports the Multi Monitor function that can display image on Multi Monitor independently.

  • Page 78: Security Lock

    You can purchase different types of USB Type- Adapters C™ adapters as accessories from TOSHIBA. Please contact your reseller or TOSHIBA dealer regarding which type is available in your region. Not all the accessories are available in your region. Contact your reseller or TOSHIBA dealer for more information.

  • Page 79: Sound System And Video Mode

    Sound System and Video mode This section describes some of the audio control functions. Volume Mixer The Volume Mixer utility lets you control the audio volume for playback of devices and applications under Windows. To launch the Volume Mixer utility, right-click on the speaker icon on the Windows Taskbar, and then select Open Volume Mixer from the sub menu.
  • Page 80 Accurate placement of audio cues for immersive surround sound from any PC speaker configuration laptop / desktop speakers or headphones Broad sweet spot with elevated sound image Maximum volume output delivering maximum volume without creating clipping or distortion Dialog enhancement for clear and intelligible vocals Bass enhancement for rich, low frequency production High frequency definition for crisp details Consistent volume level across content...
  • Page 81 Headphone/Microphone selection To change the type of headphone or microphone, do the following: Plug a headphone or microphone into the headphone/microphone combo jack. Double-click on the circle button in the right side of the Realtek HD Audio Manager main screen. Select one from the device list for the device you plugged into.

  • Page 82: Chapter 5 Utilities And Advanced Usage

    PBA Setting in Password utility. Please note that Pre-Boot Authentication and Single Sign-On function will be disabled if TOSHIBA Password Utility is uninstalled. To access this utility, click Start -> TOSHIBA -> Password Utility. TOSHIBA System This utility allows you to customize your...
  • Page 83 Depending on the usage situation, the life cycle of the battery might not be extended properly. To access this utility, click Start -> TOSHIBA -> eco Utility. For details on TOSHIBA eco utility, see the help file.

  • Page 84: Special Features

    You might not have all the software listed in this section depending on the model you purchased. Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use. Access each function using the following procedures.
  • Page 85 System automatic This feature automatically shuts down the system Sleep/Hibernation into either Sleep Mode or Hibernation Mode when there is no input or hardware access for a Mode specified time. This can be specified in the Power Options. Power on password Two levels of password security, supervisor and user, are available to prevent unauthorized access to your computer.

  • Page 86: Toshiba Password Utility

    Passwords set by the TOSHIBA Password Utility function are different from the Windows password. User Password To start the utility, click Start -> TOSHIBA -> Password Utility and click User Password. User authentication might be required to validate user rights when using TOSHIBA Password Utility to delete or change passwords, and so on.
  • Page 87 If you set a Supervisor Password, some functions might be restricted when a user logs on with the User Password. To set a Supervisor Password: Click Start -> TOSHIBA -> Password Utility and click Supervisor Password. This utility lets you do the following: Register or delete the Supervisor Password.

  • Page 88: Toshiba System Settings

    To run TOSHIBA System Settings, click Start -> TOSHIBA -> System Settings. The TOSHIBA System Settings window contains a number of tabs to allow specific functions of the computer to be configured. In addition there are also three buttons: OK, Cancel and Apply.

  • Page 89: Usb Charge

    OFF. "Power OFF" includes Sleep Mode, Hibernation Mode, or shutdown state. To set USB Sleep and Charge feature, click Start -> TOSHIBA -> System Settings -> Sleep Utilites. Move the slider to enable or disable the Sleep and Charge function.
  • Page 90 If Sleep and Charge function is enabled, the computer’s battery discharges during hibernation or when the computer is turned off. It is recommended that you connect the AC adaptor to the computer while using Sleep and Charge function. External devices connected to the USB bus power (DC5V) function that interfaces with the power ON/OFF of the computer might always be in an operational state.

  • Page 91: Toshiba Setup Utility

    Charge Mode" is enabled, your computer can supply USB bus power (DC5V, 1.5A) to the compatible ports while the computer is turned on. To set System ON CDP Charge Mode, click Start -> TOSHIBA -> System Settings -> USB. Enabled Rapid USB battery charge at maximum 1.5A...
  • Page 92 When you choose LCD + External Display under Power On Display option in TOSHIBA Setup Utility while two or more external display devices are connected to your computer, the operating system will select the internal LCD and one of the external display devices to be used when the computer is started.

  • Page 93: Troubleshooting

    In reality many problems can be solved simply, but a few might require help from TOSHIBA Support. If you find you need to consult others, be prepared to describe the problem in as much detail as possible.
  • Page 94 Always try to make detailed notes of your observations and keep them in a permanent error log - this helps you to describe your problems to TOSHIBA Support. In addition, if a problem recurs, the log you have made helps to identify the problem faster.
  • Page 95 Before using a peripheral device or application software that is not an authorized TOSHIBA part or product, make sure that the device or software can be used with your computer. Use of incompatible devices might cause injury or might damage your computer.

  • Page 96: Hardware And System Checklist

    By holding down one of the following keys during startup, your computer can load the following advanced options. Advanced option TOSHIBA Setup Utility Boot Menu 0 (zero) Recovery options If your computer starts to load the Operating System instead of desired advanced options, do the following: Click Start ->...
  • Page 97 If the computer has reached room temperature and it still does not start, or if it starts but shuts down quickly, contact TOSHIBA Support. AC power If you have trouble turning on the computer with the AC adaptor connected, check the status of the DC IN/Battery indicator.
  • Page 98 The lasting time of the Real-Time Clock (RTC) has and system date/ run out. You must set the date and time in the time are lost. TOSHIBA setup utility by using the following steps: Launch the TOSHIBA Setup Utility. Refer to the TOSHIBA Setup Utility section for further information.
  • Page 99 Real-Time Clock (RTC) information might be cleared if the power is turned on by pressing the power button. You should set the system date/time manually in TOSHIBA Setup Utility. If it still does not operate properly, you should contact your reseller or dealer.
  • Page 100 - if so remove it and try to start storage the computer again. If this has no effect, check the Boot Priority Options setting within the TOSHIBA System Settings. Slow performance The files on the internal storage drive might be fragmented.
  • Page 101 If you are still unable to resolve the problem, contact TOSHIBA Support. Pointing device If you are using a USB mouse, you should also refer to both the mouse section and the documentation supplied with your mouse.
  • Page 102 Control Panel -> Hardware and Sound -> sensitive enough. Mouse. If you are still unable to resolve the problem, contact TOSHIBA Support. USB mouse Problem Procedure Mouse pointer does In this instance, the system might be busy. Try...
  • Page 103 Restart. Hold down the F2 key and then release this key just after the computer is power on to show the TOSHIBA Setup Utility. Select Security -> BIOS Password -> Supervisor, and then register the Supervisor Password. (If the User Password has been registered, clear it first.)
  • Page 104 Sleep and Charge Enable the Sleep and Charge function in the function. TOSHIBA System Settings. When there is a current overflow of the external device connected to the compatible port, USB bus power (DC5V) supply might be stopped for safety reasons.
  • Page 105 Volume cannot be adjusted during Windows start up or shut down. If you are still unable to resolve the problem, contact TOSHIBA Support. External monitor Also refer to Operating Basics, and to the documentation supplied with your monitor for further information.
  • Page 106 OFF and ON once (to disable power saving function) and then restart your computer. Display error occurs Check that the cable connecting the external monitor to the computer is firmly attached. If you are still unable to resolve the problem, contact TOSHIBA Support. User's Manual 6-14...
  • Page 107 Bluetooth hardware cannot operate ® simultaneously with another Bluetooth controller. If you are still unable to resolve the problem, contact TOSHIBA Support. Face recognition sensor Problem Procedure Cannot sign in to Sign in to Windows by PIN, etc. Windows by Face recognition.

  • Page 108: Toshiba Support

    TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you might need to contact TOSHIBA for additional technical assistance. Before you call Some problems you experience might be related to software or the operating system so it is important that you investigate other sources of assistance first.

  • Page 109: Appendix Specifications

    Chapter 7 Appendix Specifications This section summarizes the technical specifications of the computer. Physical Dimensions The following physical dimensions do not include parts that extend beyond the main body. The physical dimensions vary depending on the model you purchased. Size Approximately 316 (w) x 227 (d) x 15.9 (h) millimeters Approximately 332 (w) x 228.9 (d) x 16.9 (h) millimeters (not including parts that extend beyond the main body)

  • Page 110: Ac Power Cord And Connectors

    External RGB monitor port pin assignment Signal Name Description Red Video Signal Green Video Signal Blue Video Signal Reserved Reserved Ground Ground Ground Ground Power Supply Ground Reserved Reserved Serial Data Signal HSYNC Horizontal Sync Signal VSYNC Vertical Sync Signal Serial Clock Signal I/O (I): Input to computer I/O (O): Output from computer...
  • Page 111 Certification agencies China: U.S. and Canada: UL listed and CSA certified No. 18 AWG, Type SVT or SPT-2 Australia: Japan: DENANHO Europe: Austria: Italy: Belgium: CEBEC The Netherlands: KEMA Denmark: DEMKO Norway: NEMKO Finland: FIMKO Sweden: SEMKO France: LCIE Switzerland: Germany: United Kingdom: In Europe, two conductors power cord must be VDE type, H05VVH2-F or...

  • Page 112: Information For Wireless Devices

    Australia Europe AS approved Approved by the appropriate agency Canada China CSA approved CCC approved Information for Wireless Devices Wireless Technology Interoperability The Wireless LAN is compatible with other LAN systems Direct Sequence Spread Spectrum (DSSS) /Orthogonal Frequency Division Multiplexing (OFDM) radio technology, and is compliant to: The IEEE 802.11 Standard on Wireless LANs (Revision a/b/g/n, b/g/n or Revision a/b/g/n/ac), as defined and approved by the Institute of...
  • Page 113 Because wireless products operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes wireless products are safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.
  • Page 114 If this occurs, the outsider might illegally access your system, eavesdrop, or cause the loss or destruction of stored data. TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof. Card Specifications Compatibility IEEE 802.11 Standard for Wireless LANs...
  • Page 115 The range of your wireless devices can be affected when the antennas are placed near metal surfaces and solid high-density materials. Range is also impacted due to "obstacles" in the signal path of the radio that might either absorb or reflect the radio signal. Radio Frequency Interference Requirements This device is restricted to indoor use due to its operation in the 5.15 to 5.25GHz frequency range.
  • Page 116 comes with the product. This product complies with the following radio frequency and safety standards. Europe Restrictions for Use of 2400.0-2483.5MHz Frequencies in Europe France: Outdoor use Military Radiolocation limited to 10mW use.Refarming of the 2.4GHz band e.i.r.p. within the has been ongoing in recent years to band allow current relaxed regulation Full...
  • Page 117 Russian Limited e.i.r.p 100mW. Permitted to use Federation: only for indoor applications, closed industrial and warehouse areas, and on board aircraft. Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight.
  • Page 118 check the current channel of operation. If operation is occurring outside of the allowable frequencies for outdoor use, as listed above, the user must contact the applicable national spectrum regulator to request a license for outdoor operation. Canada - Industry Canada (IC) This device complies with RSS-210 of the Industry Canada Rules.
  • Page 119 The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada’s website www.hc-sc.gc.ca Caution: Radio Frequency Interference Requirements This device is restricted to indoor use due to its operation in the 5.15 to...
  • Page 120 If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations.
  • Page 121 This equipment is approved to the radio standard by the countries/regions in the following table. If you use this equipment in the countries/regions which are not listed in the following table, contact TOSHIBA Support. As of April 2017 Austria Belgium...

  • Page 122: Information About Intel® Amt

    Poland Portugal Romania Slovak Republic Slovenia Spain Sweden Switzerland Information about Intel ® ® Your computer might support Intel Active Management Technology (AMT) depending on the model you purchased. Using built-in platform capabilities and popular third-party management and ® security applications, Intel AMT allows IT to better discover, heal, and protect their networked computing assets.
  • Page 123 Enter a new password. Password must comply with the following requirements concerning character types and length: Must be between 8 and 32 characters long. Must contain at least one number (“0”, “1-9”). Must contain a mix of lower-case (“a”, “b”, “z”, etc.) and upper-case (“A”, “B”, “Z”, etc.) letter.
  • Page 124 When using the computer with the AC adaptor connected and the AMT function set to enabled, power might still be supplied to the system memory even when the computer power is turned off, or the computer is in Sleep Mode or Hibernation Mode. When connecting the AC adaptor, the computer is powered and can be turned on.

  • Page 125: Information About Intel® Authenticate

    5°C to 30°C (41 -86°F) or >25°C (77°F) at high altitude (all temperature references are approximate and might vary depending on the specific computer model - contact TOSHIBA support for details). CPU performance might also vary from specifications due to design configuration.
  • Page 126 Published battery life numbers are achieved on select models and configurations tested by TOSHIBA at the time of publication. Recharge time varies depending on usage. Battery might not charge while computer is consuming full power.

  • Page 127: Glossary

    Maximum brightness is only available when operating in AC power mode. Screen dims when the computer is operated on battery power and you might not be able to increase the brightness of the screen. Graphics Processing Unit (GPU) Graphics processing unit (GPU) performance might vary depending on product model, design configuration, applications, power management settings and features utilized.
  • Page 128 CMOS: Complementary Metal-oxide Semiconductor CPU: Central Processing Unit Direct Current DDR: Double Data Rate DIMM: Dual Inline Memory Module DVD: Digital Versatile Disc DVD-R: Digital Versatile Disc-recordable DVD-RAM: Digital Versatile Disc-random Access Memory DVD-R DL: Digital Versatile Disc Recordable Dual Layer DVD-ROM: Digital Versatile Disc-read Only Memory DVD-RW:...
  • Page 129 OCR: Optical Character Recognition (Reader) Personal Computer PCI: Peripheral Component Interconnect PCMCIA: Personal Computer Memory Card International Association RAM: Random Access Memory RGB: Red, Green, and Blue RFI: Radio Frequency Interference ROM: Read-Only Memory RTC: Real-Time Clock S/P DIF: Sony/philips Digital Interface Format Secure Digital SDHC: Secure Digital High Capacity...

  • Page 130: Index

    Index External monitor problems 6-14 AC adaptor additional 4-26 connecting 2-3 Graphics Processing Unit 3-11 Battery extending life 4-13 Hard disk drive monitoring capacity 4-12 automatic power off 5-3 real time clock 4-10 save mode 5-4 Bluetooth® 7-7 Keyboard function keys 4-6 Function keys F1...F12 4-6 problems 6-7 Cleaning the computer 1-18...
  • Page 131 Memory media slot 4-13 Sound system 6-13 TOSHIBA support 6-16 microSD/SDHC/SDXC Card Touch Pad 6-9 note 4-14 USB device 6-11 USB mouse 6-10 Moving the computer 1-18 Recovery hard disk drive 2-15 Password power on 5-4 Recovery Media 2-14 Starting the computer by...
  • Page 132 Video mode 4-29 Video RAM 3-11 Web Camera 3-8 Wireless communication 7-5 User's Manual Index-3...
  • Page 133 Instruction Manual for Safety and Comfort...
  • Page 134 TOSHIBA, ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY BUSINESS, PROFITS, PROGRAMS,...
  • Page 135 While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein, such information is subject to change without notice. TOSHIBA PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN.

  • Page 136: Introduction

    Introduction Thank you for purchasing this Toshiba product. All of the Safety Instructions contained in this Manual must be read carefully and must be fully understood before you attempt to use your product, in order to avoid potential hazards that could cause bodily injury, property damage, or damage the product.

  • Page 137: Safe Use Of Product, Components And Accessories

    Power Safe Use of Product, Components and Accessories Power Handling of the battery pack ❖ Never attempt to dispose of a battery pack by burning or by throwing it into a fire, and never allow exposure to a heating apparatus (e.g., microwave oven).
  • Page 138 Power ❖ Never connect the battery pack to a plug socket or a car cigarette plug socket. The battery pack could rupture or ignite causing a fire or explosion possibly resulting in serious injury. ❖ Never allow a battery pack to become wet. A wet battery pack will overheat or ignite causing rupture or fire, possibly resulting in death or serious injury.
  • Page 139 AC adaptor (if connected) and shut off your product. Do not turn on your product’s power again until an authorized Toshiba service provider has checked it for safety. Continuing to use your product could cause a fire or battery rupture possibly resulting in serious injury.
  • Page 140 (including AC adaptor and Battery Charger). Disassembly, modification, tampering or repairing your product could cause fire or electric shock, possibly resulting in serious injury. Please contact an authorized Toshiba service provider for any repair service. Disconnect the power cable/cord before moving your product ❖...
  • Page 141 TOSHIBA Battery Charger (that may have been provided with your product), or use AC adaptors and battery chargers specified by TOSHIBA to avoid any risk of fire or other damage to your product. Use of an incompatible AC adaptor or Battery Charger could cause fire or damage to your product possibly resulting in serious injury.
  • Page 142 Power Do not handle the power plug with wet hands ❖ Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury. Avoid prolonged contact the AC adaptor ❖...

  • Page 143: Communication

    Communication Communication Important safety instructions about using the modem on your product When using your product’s modem, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: ❖ Never connect/disconnect or use your product’s modem in a wet location.
  • Page 144 You can exchange data between products and other devices on the LAN without the restrictions inherent in cabling. Toshiba strongly recommends that you take appropriate steps to ensure that the proper security is in place whenever you use a wireless connection to protect your privacy and guard against identity and/or data theft.
  • Page 145 Communication the AP or the feature will not function. Please contact the person responsible for the AP for information on security for wireless connections. Connecting your modem ❖ Connect the built-in modem only to ordinary analog phone lines. ❖ Never connect the built-in modem to a digital line (ISDN). ❖...

  • Page 146: Main Unit

    Main Unit Main Unit Choking hazards ❖ Never leave small parts such as covers, small batteries, small memory cards, caps and screws within the reach of infants or small children. Swallowing a small part may cause choking and suffocation resulting in death or serious injury.
  • Page 147 Main Unit Overheating your product or AC adaptor could cause system failure, product or AC adaptor damage or a fire, possibly resulting in serious injury. Avoid liquids, moisture and foreign objects ❖ Never allow any liquids to spill into any part of your product, and never expose your product to rain, water, seawater or moisture.
  • Page 148 Never touch the LCD if it is damaged or broken, as the liquid contained within the display may leak, possibly resulting in serious injury. Contact an authorized Toshiba service provider immediately for replacement of the damaged LCD and dispose of any damaged LCD in compliance with local laws and/or regulations.
  • Page 149 Main Unit Avoid extended contact between your product base/palm rest and your skin ❖ Product base and palm rest can become hot! Avoid prolonged contact to prevent skin irritation and/or heat injury. ❖ Today’s performance products generate heat under normal operating conditions, as a function of system activity.
  • Page 150 If dust contaminates your product, do not turn on the power. Take it to an authorized Toshiba service provider before you use it. Clean any dust accumulated on your product’s air vents ❖...
  • Page 151 Use your product at temperatures and humidity levels within the recommended environmental ranges. These ranges may vary depending on the specific product model - please refer to your product documentation or Toshiba website for details. ❖ Always avoid abrupt changes of temperature or humidity.
  • Page 152 Main Unit ❖ Always provide sufficient space for operating a mouse and other peripheral devices. (See “Provide adequate ventilation” section in this Instruction Manual for Safety and Comfort)

  • Page 153: Systems/Peripherals

    PRODUCT to EN60825-1”. You could damage the drive. You would also be exposed to laser light or other safety hazard, resulting in serious injury. Always contact an authorized Toshiba service provider, if any repair or adjustment is required. Do not alter or disassemble your product ❖...
  • Page 154 ❖ Before using a peripheral device or application software that is not an authorized Toshiba part or product, make sure the device or software can be used with your product. Use of incompatible devices may cause injury or may damage your product.
  • Page 155 Systems/Peripherals Remove the ExpressCards and PC cards before transporting your product ❖ Never transport your product with ExpressCards and PC card installed. This could cause damage to your product and/or ExpressCard and PC card, resulting in product failure. Never remove the key caps ❖...
  • Page 156 Systems/Peripherals stable over long periods of time and under certain conditions may result in data loss. Save data before installing devices or software ❖ Before you install a device or application, save any data in memory to the hard disk drive or other storage media. Failure to do so may result in the loss of data.
  • Page 157 Systems/Peripherals Erasing data ❖ If your hard disk or other storage media contains sensitive data, you should be aware that standard deletion procedures do not remove data from the media. These standard deletion procedures include: • Selecting Delete for a target file •...

  • Page 158: Computer User Comfort Recommendations

    Good Working Posture Computer User Comfort Recommendations Good Working Posture ❖ Adjust your chair height: your feet should be flat on the floor and the bottom of your thighs should be evenly supported by the seat. If your feet cannot reach the floor, use a foot rest. Avoid pressure points behind the knee or under the thigh.

  • Page 159: Using The Product With An External Keyboard, Mouse Or Monitor

    Using the product with an external keyboard, mouse or monitor brightness of your product display to a comfortable level to prevent possible eye strain. ❖ Keep your head level, facing forward and balanced over your torso. ❖ Adjust the font size of text on your screen to make viewing comfortable. ❖...

  • Page 160: Typing Style

    Typing style/Taking breaks and varying tasks Typing style ❖ The top of the monitor should be at or slightly below eye level. A monitor that is too high or too low can cause awkward head and neck postures and may lead to discomfort in the neck muscles. ❖...

  • Page 161: Mobile Computing Tips

    Mobile computing tips/Transporting the product/Seeking additional help Mobile computing tips Mobile computing tips ❖ When using the product at airports, on airplanes or trains, or at meetings, make sure that you take the time to consider the points just mentioned. ❖...

  • Page 162: Check List

    Check list Check list ❏ Is your chair comfortable - does it support your back and arms well? ❏ Are your feet flat on the ground? ❏ Is there adequate space under your desk for your legs? ❏ Are the keyboard and mouse at elbow level? ❏...

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