Warranty And Repair Policy - Cobalt Digital Inc BBG-1090-TRX-MPEG Product Manual

Warranty and Repair Policy

Cobalt Digital Inc. Limited Warranty
This product is warranted to be free from defects in material and workmanship for a period of five
(5) years from the date of shipment to the original purchaser, except that 4000, 5000, 6000, 8000
series power supplies, and Dolby
defects in material and workmanship for a period of one (1) year.
Cobalt Digital Inc.'s ("Cobalt") sole obligation under this warranty shall be limited to, at its
option, (i) the repair or (ii) replacement of the product, and the determination of whether a defect
is covered under this limited warranty shall be made at the sole discretion of Cobalt.
This limited warranty applies only to the original end-purchaser of the product, and is not
assignable or transferrable therefrom. This warranty is limited to defects in material and
workmanship, and shall not apply to acts of God, accidents, or negligence on behalf of the
purchaser, and shall be voided upon the misuse, abuse, alteration, or modification of the product.
Only Cobalt authorized factory representatives are authorized to make repairs to the product, and
any unauthorized attempt to repair this product shall immediately void the warranty. Please
contact Cobalt Technical Support for more information.
To facilitate the resolution of warranty related issues, Cobalt recommends registering the product
by completing and returning a product registration form. In the event of a warrantable defect, the
purchaser shall notify Cobalt with a description of the problem, and Cobalt shall provide the
purchaser with a Return Material Authorization ("RMA"). For return, defective products should be
double boxed, and sufficiently protected, in the original packaging, or equivalent, and shipped to
the Cobalt Factory Service Center, postage prepaid and insured for the purchase price. The
purchaser should include the RMA number, description of the problem encountered, date
purchased, name of dealer purchased from, and serial number with the shipment.
Cobalt Digital Inc. Factory Service Center
2406 E. University Avenue
Urbana, IL 61802 USA
www.cobaltdigital.com
THIS LIMITED WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES
EXPRESSED OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE AND OF ALL OTHER OBLIGATIONS OR
LIABILITIES ON COBALT'S PART. ANY SOFTWARE PROVIDED WITH, OR FOR USE
WITH, THE PRODUCT IS PROVIDED "AS IS." THE BUYER OF THE PRODUCT
ACKNOWLEDGES THAT NO OTHER REPRESENTATIONS WERE MADE OR RELIED
UPON WITH RESPECT TO THE QUALITY AND FUNCTION OF THE GOODS HEREIN
SOLD. COBALT PRODUCTS ARE NOT AUTHORIZED FOR USE IN LIFE SUPPORT
APPLICATIONS.
COBALT'S LIABILITY, WHETHER IN CONTRACT, TORT, WARRANTY, OR
OTHERWISE, IS LIMITED TO THE REPAIR OR REPLACEMENT, AT ITS OPTION, OF
ANY DEFECTIVE PRODUCT, AND SHALL IN NO EVENT INCLUDE SPECIAL,
INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING LOST
PROFITS), EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
®
modules (where applicable) are warranted to be free from
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Office: (217) 344-1243
Fax: (217) 344-1245
Email: info@cobaltdigital.com